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Perlego Anmeldelser 2 445

TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Mobile app can't search which is quite an important feature to me. Slow loading speed is also frustrating sometimes

Vurdert til 5 av 5 stjerner

The service is great. They have an enormous amount of greatly relevant books in their collection. I use it mainly for theology as a PhD student and a minister leader in my Church, and it is of great... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very useful membership during my psychotherapy studies. Comfortable text to speech. Very rarely the file format doesn't allow highlighting or text to speech due to licensing I think. The customer serv... Vis mer

Vurdert til 5 av 5 stjerner

I find Perlego extremely useful for my research work. It allows me to quickly discover and access relevant sources, which saves me a lot of time. I also really appreciate the reading mode with audio,... Vis mer

Informasjon om virksomheten

  1. Programvareselskap
  2. Karriere- og studieveiledning
  3. Bibliotek
  4. Universitetsbibliotek

Om Perlego

Skrevet av virksomheten

Stop overspending on textbooks and learn without limits on Perlego. 📚

Read from a wide range of textbooks and academic titles—all without expensive bookstores or the hassle of check-outs, returns, holds, or queues.

Access your content anytime, anywhere, on web or the mobile app.

With a Perlego subscription, you'll benefit from key learning tools and resources such as:

Read Aloud text-to-speech options
Notes & highlights to mark your favourite parts
Citations & References available in 20+ modern styles
AI Researcher to guide you to relevant titles and key excerpts
Downloading books in the app for offline reading

🔎 Browse for books before signing up

To check out what books are available to you before signing up, go to www.perlego.com/search


🤸‍♂️ We're flexible

Cancel anytime—your access stays active until the end of your current billing period. If you return later, you can pick up where you left off with your saved Bookshelves, notes, and highlights.

Find further details of our pricing, or check out the library below: Pricing Visit the library

Our promise to learners

Skrevet av virksomheten

Built for learning, not just reading
With an active subscription, read books on web, or download books within the app for offline reading, and use tools like notes, highlights, bookmarks, Notebook, Bookshelves, and citations (20+ styles on the website).

New to Perlego? Try it risk-free

14-day refund guarantee

If you’re new and it isn’t for you, you can request a refund within 14 days of your first charge by emailing help@perlego.com

Please note: refunds are not automatic and can only be granted upon request.


Kontaktopplysninger

Promotion box for Perlego

Explore 1M+ academic books

Read as much as you like with one subscription—web or app.

4,5

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TrustScore 4.5 av 5

2k anmeldelser

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Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Knowledge and great service

It is just great, for me it's real peace of mind to have so much knowledge so accessible. I have learned so much

10. april 2026
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Svar fra Perlego

Hi Julian,

Thank you so much for sharing your experience! It’s truly heartening to hear that having the library at your fingertips brings you that kind of peace of mind.

Making knowledge accessible and easy to find is exactly why we do what we do, so hearing that you’ve already learned so much is the best motivation our team could ask for. We’re so glad to be a part of your learning journey and to provide a space where your curiosity can thrive.

Happy reading!

The Perlego Team 📚

Vurdert til 5 av 5 stjerner
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Svar fra Perlego

Hi Anil,

Thank you so much for your kind review! It’s great to see you’re making the most of our engineering titles! We’re constantly working to build a library that really serves as an on-demand resource for your learning, so it’s rewarding to hear that the selection is proving useful.

Happy reading!

The Perlego Team 📚

Vurdert til 4 av 5 stjerner
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Svar fra Perlego

Hi Martin,

Thank you so much for your review! We are absolutely thrilled to hear that you are finding value in the depth and variety of our library, especially within our theology collection.

We work hard to curate academic and authoritative titles to ensure our users have the high-quality resources they need to master their subjects, so it's wonderful to know this is supporting your learning journey.

Happy reading!

The Perlego Team 📚

Vurdert til 5 av 5 stjerner
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Svar fra Perlego

Hi Scott,

Thank you so much for the review! We are thrilled to hear that you had such a prompt experience with our team when resolving that glitch.

We pride ourselves on being positive partners in your learning journey, so it’s great to know we could get you back to your studies quickly. We’ll be sure to pass your kind words along to the team!

Happy reading!

The Perlego Team 📚

Vurdert til 4 av 5 stjerner

Huge fan

Huge fan. Some issues when reading on a pc, skips from chapter to chapter. search functionality could be improved a bit.

10. april 2026
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Svar fra Perlego

Hi there,

Thank you so much for your review!

We’re sorry to hear about the skipping issues you've faced on your PC and the feedback regarding our search functionality. We’re always working to improve the research experience, and we actually recently released a Research Assistant tool that might help make your searches smoother! Regarding the chapter-skipping, please feel free to reach out to us at help@perlego.com with more information so we can look into this further and get it resolved for you.

Thanks again for the feedback, it helps us keep improving!

Happy reading!

The Perlego Team 📚

Vurdert til 5 av 5 stjerner
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Svar fra Perlego

Hi Samuel,

Thank you so much for your kind words, we really appreciate you taking the time to share this!

We’re so glad we could help resolve the billing issue and make things right for you. Going above and beyond for our readers is always what we aim for, so it’s great to hear that reflected in your experience.

Thanks again for your support, it truly means a lot!

The Perlego Team 📚

Vurdert til 4 av 5 stjerner

He tenido y sigo teniendo una gran experiencia con Perlego.

He tenido y sigo teniendo una experiencia muy gratificante con Perlego.
Si eres estudiante o simplemente buscas libros especificos de temas como: historia, ciencias fisicas, sociologia etc. Perlego es una muy buena opción.
A expensas de varias cuestiones de calidad de vida ( traducciónes de libros inexsistentes a otros idiomas, y el que a veces la busqueda inteligente no es muy eficaz) es un buena inversion (a mi, en particular, siendo estudiante me resulta un poquito caro, pero es completamente entendible dado la magnitud de titulos a tu disposición).
Si implementasen alguna manera interna de traducir los libros sería, sin lugar a dudas, la mejor aplicación de esta índole.

28. mars 2026
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Svar fra Perlego

Hola,

Muchas gracias por compartir tu experiencia con nosotros, nos alegra mucho saber que Perlego te ha resultado útil y gratificante en tus estudios.

También agradecemos sinceramente tus comentarios sobre la búsqueda y la disponibilidad de traducciones. Entendemos lo importante que es poder acceder a contenidos en distintos idiomas, y este tipo de feedback es muy valioso mientras seguimos mejorando la plataforma.

Nos alegra saber que, consideras que Perlego es una buena inversión. Seguiremos trabajando para ofrecer una experiencia aún mejor.

¡Gracias de nuevo por tu apoyo!

El equipo de Perlego 📚

Vurdert til 1 av 5 stjerner

Customer service is a solid zero

Customer service is a solid zero. My account was locked and no one contacted me for the help that I asked. I asked to speak to someone and all I got was an email that my subscription was cancelled. I was charged $60 every 4 months, and initially under the impression that the fee was $60/ year. I had to block this company because they appear to be out of control with charging my credit card.

26. mars 2026
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Svar fra Perlego

Hi Michael,

Thank you for taking the time to share your feedback.

We understand how concerning it must have felt to not have access to your account and to not feel supported when you reached out. That’s not the experience we aim to provide.

After reviewing this, we can see that our team responded within a few hours to your message and reached out to gather a bit more information so we could properly investigate the issue. We also processed a refund for you as you requested. It’s possible that our reply didn’t reach your inbox, so it may be worth checking your spam/junk folder or searching for our email.

In terms of billing, we appreciate how this may not have been clear, and we’re always working to improve how this is communicated during sign-up.

We’d really value the opportunity to look into this further with you and make sure everything is fully resolved. Please feel free to get back in touch with us at help@perlego.com so we can support you directly.

The Perlego Team 📚

Vurdert til 1 av 5 stjerner

Nessuna tutela del cliente e gestione incoerente

La mia esperienza con Perlego è stata estremamente negativa.
Ho attivato inizialmente l’accesso solo per verificare la disponibilità di un libro, ma successivamente ho perso l’accesso all’email associata all’account. Da quel momento non ho più avuto alcuna possibilità di accedere al servizio o gestire l’abbonamento.
Il servizio non è mai stato utilizzato.
Mi sono accorta degli addebiti solo successivamente tramite PayPal e ho immediatamente cercato di risolvere la situazione. Ho contattato sia PayPal che Perlego, ma mi sono trovata in un continuo rimpallo di responsabilità:
PayPal rimanda al venditore
Perlego rimanda a PayPal
Nel frattempo, nessuna soluzione concreta.
L’aspetto più grave è che, nelle comunicazioni ricevute, Perlego ha dichiarato di aver gestito casi simili procedendo con rimborsi, ma nel mio caso ha rifiutato qualsiasi intervento, motivando la decisione unicamente con il fatto che era stata aperta una contestazione PayPal.
In altre parole, l’utilizzo di uno strumento ufficiale di tutela del consumatore è stato trattato come motivo per negare il rimborso.
Ritengo questo comportamento incoerente e poco trasparente.
In situazioni di buona fede, in cui il servizio non è stato utilizzato e il cliente non aveva la possibilità di gestire l’abbonamento, ci si aspetterebbe un minimo di flessibilità e attenzione. Invece ho trovato un approccio rigido e totalmente privo di tutela per il consumatore.
Esperienza molto deludente. Non consiglio il servizio.

17. mars 2026
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Svar fra Perlego

Gentile Manuela,

La ringraziamo per aver condiviso la sua esperienza. Siamo sinceramente dispiaciuti che questa situazione l'abbia lasciata con la sensazione di non essere stata ascoltata — non è mai questo l'esito che desideriamo per i nostri utenti.

Abbiamo seguito questo caso con attenzione e comprendiamo la sua frustrazione. Desideriamo rispondere direttamente ad alcuni punti sollevati nella sua recensione.

Riguardo alla segnalazione che Perlego l'avrebbe rimandata a PayPal: nel momento in cui viene aperta una contestazione formale tramite PayPal, la questione entra in un processo di indagine strutturato gestito dalla piattaforma, nell'ambito del quale siamo tenuti a interagire attraverso quel canale. Non ci siamo sottratti al confronto — abbiamo partecipato pienamente a entrambe le contestazioni, che si sono concluse a nostro favore in entrambe le occasioni. Prendiamo atto che PayPal ha successivamente confermato che qualsiasi ulteriore intervento spetta a noi in qualità di venditore, e comprendiamo che questo abbia contribuito alla sua frustrazione.

Riguardo all'affermazione che Perlego abbia proceduto a rimborsi in casi analoghi rifiutando invece di farlo nel suo: desideriamo essere trasparenti sul fatto che la nostra decisione non si è basata esclusivamente sull'esito della contestazione PayPal. È stata il risultato di una valutazione complessiva di tutte le circostanze, condotta nell'ambito di uno scambio articolato in più fasi, e la nostra posizione è stata comunicata in modo chiaro e coerente nel corso di tutta la vicenda.

Desideriamo inoltre precisare che il nostro team di assistenza è disponibile per tutti i clienti, inclusi coloro che hanno perso l'accesso all'email registrata — e ci dispiace se questo non le è stato comunicato chiaramente fin dall'inizio.

Prendiamo atto della sua intenzione di rivolgersi a un organismo europeo per la tutela dei consumatori e parteciperemo a tale processo in modo completo e trasparente.

Cordiali saluti,
Il Team Perlego

Vurdert til 5 av 5 stjerner

Would recommend it to anyone!

The service is great. They have an enormous amount of greatly relevant books in their collection. I use it mainly for theology as a PhD student and a minister leader in my Church, and it is of great value to both my jobs. If there are any questions (payment, lost invoices etc) help is quickly underway and the customer service is extremely polite and friendly.

13. mars 2026
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Svar fra Perlego

Hi Dominique,

Thank you so much for sharing such a thoughtful review! We’re really glad to hear that Perlego is supporting both your academic work and your ministry, it’s great to know our library is proving valuable in your studies.

It also means a lot to hear your kind words about our support team. We always aim to be responsive and helpful, so it’s wonderful to know that’s been your experience.

Wishing you all the best with your PhD and your work, and if you ever need anything, we’re always here to help.

Happy reading!

The Perlego Team 📚

Vurdert til 4 av 5 stjerner

Some haw affordable

10. mars 2026
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Svar fra Perlego

Hi there,

Thank you for taking the time to leave a review! We’re glad to hear that you’ve found Perlego to be affordable.

Our goal is to make academic resources more accessible by offering unlimited access to a large library of textbooks and learning materials in one place. If you ever have any questions or feedback, feel free to reach out to us at help@perlego.com.

Happy reading!

The Perlego Team 📚

Vurdert til 5 av 5 stjerner

Excellent pragmatic support …

I saw under my current circumstances the added value of Perlego diminish. After contacting them they helped me to stop my subscription but made it very simple to restart under different circumstances.
I liked their pragmatic and supportive approach to support me. Excellent.

3. mars 2026
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Svar fra Perlego

Hi Gerard,

Thank you for taking the time to share your experience! We’re really glad our team could support you and make the process of cancelling your subscription straightforward while keeping things flexible for the future.

It means a lot to hear that our approach made things easier during your circumstances. If you ever need anything else, we’re always here to help.

Happy reading!

The Perlego Team 📚

Vurdert til 5 av 5 stjerner

This company’s integrity stands out

This company’s integrity stands out - they rectified a billing mistake that I had made and went above and beyond- A+

3. mars 2026
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Svar fra Perlego

Hi there,

Thank you for taking the time to share such a kind review! We’re really glad we could help resolve the billing issue and make things right for you. Providing fair and supportive service is very important to us, so it’s wonderful to hear that your experience reflected that.

If you ever need any further assistance, please feel free to reach out to us at help@perlego.com.

Happy reading!

The Perlego Team 📚

Vurdert til 5 av 5 stjerner

Really satisfied

I am really satisfied with the customer service's help. They solved my problem very quickly and they have been very gentle and efficient.

2. mars 2026
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Svar fra Perlego

Hi Alessandra,

Thank you so much for taking the time to share this, it really means a lot to us!

We’re so pleased to hear that our team was able to resolve your issue quickly and that you felt supported throughout. Being responsive, kind, and efficient is exactly what we aim for, so your feedback truly makes our day.

If you ever need anything else, we’re always here to help.

Happy reading 📚
The Perlego Team

Vurdert til 5 av 5 stjerner

These guys really go the extra mile to…

These guys really go the extra mile to make material available and then to also support the user when we have an issue. Prompt and professional guys. 5 stars

17. februar 2026
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Svar fra Perlego

Hi Murray,

Thank you so much for taking the time to leave such a wonderful review!

We're so happy to hear that you had a great experience with our support team. We pride ourselves on being not just helpful, but truly positive partners in your learning journey.

If you ever need recommendations or further assistance, please don't hesitate to reach out.

Happy reading!
The Perlego Team 📚

Vurdert til 1 av 5 stjerner

Can't give a zero

Can't give a zero. I signed up to get access to a book for uni. Then the following month I cancelled. Logging into my account I can see no active subscription as it is asking me to subscribe, there is also no active cancellation option. Yet somehow without a subscription you are still stealing money from my bank account. I suggest you stop as this is not acceptable. I WILL SAY THIS ONCE, A CANCELLED SUBSCRIPTION IS A CANCELLED SUBSCRIPTION. When you continue to take money after a person has categorically told you to cancel this is theft.

25. januar 2026
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Svar fra Perlego

Hi Lia,

Thank you for sharing and I’m sorry for the frustration this has caused. We absolutely understand why this would feel unacceptable, and it’s not the experience we want anyone to have.

After reviewing your recent conversation with our support team on January 25, 2026, we found that the reason you couldn’t see an active subscription (and were being prompted to subscribe again) is because you were logged into a different Perlego account email than the one your active subscription was actually linked to.

We’ve since cancelled the active subscription for you.

If you believe any charge was taken after you had already successfully cancelled your subscription, we want to investigate that properly and make it right. Please reply to the existing email thread with our support team (or send us a private message on Trustpilot) with further information.

Thanks again for raising this — we’re also feeding your feedback into improvements to make it clearer when someone may be in the wrong account and to prevent this kind of confusion in future.

— The Perlego Team

Vurdert til 5 av 5 stjerner

Trustworthiness

First of all the extremely positive and helpful attitude of the staff. Then the variety and serious books filed on the subjects handled.

15. januar 2026
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Svar fra Perlego

Hi Juan,

Thank you so much for taking the time to leave such a wonderful review!

We are thrilled to hear that you had a great experience with our support team. We pride ourselves on being not just helpful, but truly positive partners in your learning journey—we will definitely pass your kind words along to the team, as it will make their day.

It is also fantastic to hear that you are finding value in the depth and variety of our library. We work hard to curate academic and authoritative titles to ensure our users have the high-quality resources they need to master their subjects.

If you ever need recommendations or further assistance, please don't hesitate to reach out.

Happy reading!
The Perlego Team 📚

Vurdert til 5 av 5 stjerner

The best and only!

Great experience, great product and an amazing team. Highly recommend it!

9. januar 2026
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Svar fra Perlego

Hi Bardh,

Thank you so much for taking the time to leave this review!

It’s incredibly encouraging to know that what we’re building is making a difference. Our team works hard to create a smooth and supportive experience, so hearing this means a lot.

If we can ever help with anything else, please don't hesitate to reach out.

Happy reading!
The Perlego Team 📚

Vurdert til 5 av 5 stjerner

Amazing service!

I’ve had a wonderful experience with Perlego. As an educator, I find the app truly outstanding. It offers an immense catalog of books in many languages, including a very strong selection in Spanish, with up-to-date titles that are genuinely useful for academic and professional work.
What really sets Perlego apart is its subscription model: full access to the entire catalog, unlike other reading platforms that have become overly commercial and restrict access to selected titles. The reading experience itself is excellent, and the incorporation of AI tools to search across the catalog and quickly find relevant citations is a game changer.
Anyone who works with texts—academics, teachers, researchers, or simply curious readers—will find Perlego an incredibly valuable tool. Truly wonderful.

9. januar 2026
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Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv