Devyce  Anmeldelser 

327
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Honestly one of the best phone systems I’ve worked with. The AI makes day to day usage much more efficient and the customer support are always prompt in getting back to me with any questions I have. H... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic. Had an account with these guys for a couple of years, after a shocking experience with EE, and they have been brilliant. Comms absolutely on point and they could not have been more helpful... Vis mer

Vurdert til 4 av 5 stjerner

Devyce was really useful for getting round the conundrum of retaining your UK phone number while living abroad, without paying insane roaming charges. Sometimes the app was a bit unstable and the phon... Vis mer

Vurdert til 5 av 5 stjerner

I've only just signed up for Devyce but so far I'm delighted. I've experienced intelligent, friendly, efficient customer support - in such contrast to the experience I had leaving Vodafone. I'm so hap... Vis mer

Informasjon om virksomheten

  1. Teleselskap

Skrevet av virksomheten

The modern business phone system.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

327 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 37 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(327)

36 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Flawless & flexible

Quick on boarding, quick support. Worked pretty much instantly.

Very reasonable and flexible pricing.

Platform works flawlessly & the AI call summaries are great.

26. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The first VOIP service that I would recommend

The first VOIP service that I have found that is not clunky, has a simple interface, and works as advertised. It was super easy to set up thanks to the customer support team who actually communicate with you and go out of their way to help you. I recommend this product both in a professional and personal capacity.

18. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Product

Easy to sign up, convenient pricing options, well functioning app, and clear call quality (tested all over the world, from Australia to Egypt)!

15. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This company are like a breath of fresh…

This company are like a breath of fresh air and their customer service is excellent! After moving to Spain I looked at the options to keep my UK number. Vodafone cut me off for two weeks after attempting an eSIM. It’s a no brainier.

14. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very convenient service

Very convenient service, and the support team is so quick and responsive! It was very helpful for me to be able to be in touch with my UK banks and other admin needs for a year I spent away!

12. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The App is incredibly easy to use and prices are very reasonable.

The App is incredibly easy to use and does exactly as advertised. The pricing is very reasonable too. I was up any running within minutes.

Customer support are extremely helpful and very efficient. I honestly can’t praise them enough.

I would recommend this Application for anyone looking to keep their UK mobile, or obtain a new number.

10. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A simple service done well!

It's a great, simple service that works well. I used Devyce to help with my job application process before I relocated permanently to the UK. Given the standard procedure of screening/phone interviews, having a UK number was invaluable. Devyce's support team were proactive about unexpected outage alerts and even helped me port my Devyce number so I could keep it once I was settled back home.

8. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am an expat with homes in Spain

I am an expat with homes in Spain, Portugal and Thailand. I also travel extensively. The expat model meets my needs admirably. It was simple quick and cost effective. A product I will be recommending to a number of associates.
The transfer of my Uk number was seamless and the response and helpfulness of the support team was first class

16. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

From the start of joining devyce I…

From the start of joining devyce I could not be more happy with the product and service they have provided. Very fast process, very responsive and helpful. I so much wish all companies could achieve this level of excellence. A massive thanks to a superb company. Peter.

14. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ported my UK number

My second glowing review but they deserve it.

I lost my UK.EE prepay SMS chip (well, the entire phone!) while travelling internationally.

Within 24 hours, by following the clear instructions from Devyce, my old number was ported to my Devyce account and I was was receiving 2FA codes on my new phone without needing a new sim, without paying roaming charges, without any of the usual obstacles and price gouging from the usual international roaming rip off.

Thanks, Devyce!

28. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Lots of potential if it works 100%

Originally signed up to trial as required solution to assign two business numbers to multiple users in order to share the workload.

I found App did not distinguish to the user which number is calling, therefore the user has no clue how to answer the phone!? I still cannot quite believe this..

Support informed me this feature is in development. I really thought it would have been a standard feature on a product of this nature.

Then we receive an email from Nick Browne (one of the founders) to ask how the trial is going, I give very honest feedback explaining why we wouldn't be continuing with the product to which we get the response the product does in fact have this feature. I then responded with the reply I received from their support team stating this feature is not available. Slightly confusing start.

I have now been informed the software will have this feature in due course.

Slightly disappointed from the initial trial but if everything works as it should I feel it will be a very good solution for our businesses.

UPDATE: Was told in February an update would be available in two weeks, it is now May and not heard anything since. Sorry but your customer service is not going to do your company any favours. Found another company that has bent over backwards to help our businesses out. Poor show.

27. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So refreshing

I've only just signed up for Devyce but so far I'm delighted. I've experienced intelligent, friendly, efficient customer support - in such contrast to the experience I had leaving Vodafone. I'm so happy I can now keep my old UK number while living in Japan, without paying crazy money every month. Not only that but now I have easy access to my UK number via an app on my Japanese phone so I won't miss anything important. Thank you Devyce. What an excellent idea.

22. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Good product, bad support

Devyce have a great product that was perfectly suited to my business needs, however the support and lack of transparency related to billing are two large concerns.

The support team take usually 1 week+ to acknowledge emails from existing clients, let alone actually resolve the query. The contact line normally rings indefinitely with no response.
The billing arrangement, particularly for corporates and teams, lacks transparency. I was actually told I would be under a certain billing arrangement and was subsequently charged more than double.

Conscious the business is expanding but the team is clearly not able to handle the current workload. Makes for a bit of a sad experience giving they have such a great product.
I would give 5 stars for the product and 1 star for the support.

1. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very good fit for my situation and happy with the service

Great experience. NO FUSS. My service was auyomatically terminated as the payment didn't go through. I acted and the service was reinstated immediately. I PORTED MY OLD UK number to Devyce, all good. As a expat residing in USA, I also needed to KEEP my UK phone number and was looking for a cost effective service, THANKS TO DEVYCE TEAM.

4. februar 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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