I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to... Vis mer
Selskapet har svart
Gentleman who dealt with my enquiry was extremely helpful. Clear and precise. Excellent quotation for my new van, which I was only to happy to accept. Considering I had never heard of your company... Vis mer
Selskapet har svart
Your staff was good to keep me informed at all times & get me good deal i have stayed with your co now for many years even though premium is on high side hope you can better deals as time goes on
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.
Kontaktopplysninger
Brightside Park, Severn Bridge, BS35 4BL, Aust, Bristol, Storbritannia
- 0333 005 2360
- cvd-insurance.co.uk
4,8
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful
The service was professional and informative. I felt I was being treated with respect and being given the best options available.
21. november 2025
Svar fra Commercial Vehicle Direct
Hi Cris, thank you for the 5* review. We're glad you were happy with the process and are pleased with the policy.
Connor
Svar fra Commercial Vehicle Direct
Hello Khal,
Thanks for the great review, we pride ourselves on giving great service to our customers!
Connor
Helpful and friendly arranged my…
Helpful and friendly arranged my insurance quickly and clearly.
7. november 2025
Svar fra Commercial Vehicle Direct
Hello John, thanks for the great review! We're glad you found the process easy and will ensure your great feedback is passed on to the agent you spoke to!
Connor
Excellent customer service
Excellent customer service, very helpful and explained everything about the policy clearly so it was easy to understand.
29. oktober 2025
Svar fra Commercial Vehicle Direct
Hi Tracey, thanks so much for the great review. We're glad you're pleased with your policy and how it was handled
Connor
Straight forward renew process was very…
Straight forward renew process was very impressed.
27. oktober 2025
Svar fra Commercial Vehicle Direct
Thanks for the great review, Mchugh! We're delighted you've chosen us to insure your van for another year!
Connor
Excellent service & saved me money this…
Excellent service & saved me money this year round !
22. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Commercial Vehicle Direct
Thanks for the great feedback Julian - we really appreciate you taking the time to leave us a review!
Connor
Friendly helpful staff
Friendly helpful staff, made the process very simple and painless
27. september 2025
Svar fra Commercial Vehicle Direct
Hello Jacoba, thank you for the great feedback. We aim to make things as easy for our customers as possible, while still giving first class service!
Connor
phone call
Had a phone call with Jack, absolutely lovely chap, was very precise and informative after having previous issues with insurance.definitely recommend , and again thank you Jack
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Commercial Vehicle Direct
Hi Alisa, thank you for the 5* review! We'll ensure this lovely feedback is passed to Jack's manager so he receives the recognition he deserves!
Connor
Churchill van insurance bailed out with…
Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to be cost effective, you fit the bill... I look forward to a long relationship, thanks KR Phil Brown.
15. oktober 2025
Svar fra Commercial Vehicle Direct
Hi Phil, thanks for the great review. We understand that for our customers, your vehicles are your livelihood. That's why we pride ourselves on our great customer service!
Connor
Svar fra Commercial Vehicle Direct
Hello Ryan,
Thank you for the great review - our agents pride themselves on delivering excellent customer service, so it's great to see that playing out!
Connor
They handle my call well
5. oktober 2025
Svar fra Commercial Vehicle Direct
Hi David, thanks for the great review. We're glad you're happy with the service provided.
Connor
Friendly & helpful service
4. oktober 2025
Svar fra Commercial Vehicle Direct
Hello Marek, thank you for the 5* review. Above all else, we aim to provide a positive and friendly experience for our customers.
Connor
Excellent customer service
I contacted CVD for a van insurance quotation and I have to say the professionalism and expertise Mike your colleague showed in guiding me through my insurance quotation and getting the most competitive quote for me was second to none also his patience was exceptional. Thank you, once again 😊
7. oktober 2025
Svar fra Commercial Vehicle Direct
Hi Richard, thank you for the great review. We're happy you're pleased with the service, we'll ensure your great feedback is passed to the agent's manager to receive the praise they deserve!
Connor
DISTRESSING experience
CVD insured my converted motorhome two years ago and I had no problems the first year. The second year I renewed and after two months they cancelled saying that I had not notified them of current milage of van. The first I knew of this cancellation was when the police wrote to me to say I had been driving the van without insurance.
When I contacted CVD they said I would have to take out a new policy with them and charged me £90 on top of my £490 premium that I had paid 6 weeks earlier
Then they said that they could not insure me and said I was only entitled to a refund of £181.
This was at the start of September and despite me phoning them several times I have still not received my refund
I notice that they are no longer taking on any new car of van insurance which leads me to believe they may be in financial difficulty. I have been insuring vehicles for the last 50 years and have never experienced this level of neglect shown to customers from any other company. It is disgraceful .
7. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Commercial Vehicle Direct
Hello Mr Reilly,
We're sorry that you were unhappy with the service provided. I would like to look into this for you to try and provide a resolution but am unable to locate your policy. I would like to just confirm it is our sister company, Brightside Insurance, who are no longer offering New Business.
Please can you email geninfobright@brightsidegroup.co.uk and let us know your policy information so we can do this for you.
Connor
As this was a new policy and had to go…
As this was a new policy and had to go through all the details the person was very patient and helpful.
In the end the policy was setup and all was good.
30. september 2025
Svar fra Commercial Vehicle Direct
Hi Taher,
Thanks for the great review! We always take our time to ensure you receive all necessary information prior to taking out the policy with us, to make sure it meets your needs.
Connor
I was helped with setting up my van…
I was helped with setting up my van insurance by Katie B.
She was incredibly helpful and very professional,
patiently guiding me through the process.
Great cover at a great price too!
3. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Commercial Vehicle Direct
Hello Magdalena,
Thank-you for the great review! We'll ensure this feedback is passed to Katie's manager so she receives appropriate praise!
Thanks,
Connor
It was ok but still waiting for my…
It was ok but still waiting for my postal paperwork to arrive
1. september 2025
Svar fra Commercial Vehicle Direct
Hi Alison,
Thanks for your review. Your documents were issued by post at point of sale, but I have just issued them for you again. These can take 5-7 working days.
Thanks,
Connor
The lady helped me through the long…
The lady helped me through the long grass of motoring jargon.
Most helpful.
6. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Commercial Vehicle Direct
Hi Mary, thanks for the great review. We're glad you found our staff helpful!
Connor
Insured our two vans with Tilly today.
Insured our two vans with Tilly today.
Clear and precise detail and not painful at all.
As a Customer Representative 'Brightside' should be proud to have such quality staff.
2. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Commercial Vehicle Direct
We're happy to hear that insuring your vans was a clear and precise experience. We appreciate your positive feedback regarding the quality of our staff and the service you received. Thank you Jade
Svar fra Commercial Vehicle Direct
Hello, thank you for the positive review. We always make sure you are fully informed prior to taking out a policy to make sure it's right for you and fits your needs.
Connor
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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