Pepper Money UK Anmeldelser 2 337

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Title: Highly recommended! ​Very professional and helpful team. They helped us secure our mortgage when other lenders were difficult. The process was smooth, and we are very happy with the service. T... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Our broker paired us with Pepper money, and wow what an amazing ,seemless first time buying experience, everything was very clear, mortgage money was prompt for completion day ,and they have made o... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Pepper money have been fantastic. Lots of plans to suit all needs. The communication has been excellent. They provided the solicitors who again were absolutely great and moved quickly to assure comple... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

⭐⭐⭐⭐⭐ I had a really positive experience with Pepper Money from start to finish. Given my circumstances, including some adverse credit history, I wasn’t sure how straightforward the proces... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Realkredittinstitusjon
  2. Alternative økonomitjenester
  3. Finanstjenester utenom bank

Skrevet av virksomheten

At Pepper Money we’re redefining lending norms, looking for a reason to offer help, rather than refuse it. So if you’re looking for a mortgage lender with the expertise and the experience to make sensible lending decisions, look no further. Discover more about us here: www.pepper.money


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

This was a difficult mortgage and…

This was a difficult mortgage and Pepper have been great to help get this over the line. Please send our thanks to the underwriter, Laurence, for all his help and good work. We are thrilled and the client is over the moon. Thanks Pepper

17. april 2026
Vurdert til 5 av 5 stjerner

Great help from the team with the debt…

Great help from the team with the debt con to sort out

17. april 2026
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Svar fra Pepper Money UK

Thank you for your review, Phil. We’re glad our team was able to support you through your debt consolidation and help you free up some of your monthly budget. Your feedback means a lot to us, and we’re pleased we could help.

Vurdert til 5 av 5 stjerner

Very thorough and extremely helpful

Very thorough and extremely helpful

15. april 2026
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Svar fra Pepper Money UK

Thank you for your kind feedback, Justine. We’re really pleased to hear you found our team thorough and helpful, delivering clear, supportive service is exactly what we aim for. We appreciate you taking the time to share your experience.

Vurdert til 5 av 5 stjerner

Good communication and quickly offered…

Good communication and quickly offered - Good service all round as per usual

16. april 2026
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Svar fra Pepper Money UK

Thanks for your review, Jane. We strive for open and timely communication at every stage of the process, so it's great to see feedback like this. Thanks for choosing Pepper.

Vurdert til 5 av 5 stjerner

Great service

This complicated mortgage application was very quickly and efficiently handled by Pepper Money, and by Lucy, the case handler in particular.

16. april 2026
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Svar fra Pepper Money UK

Thank you for the feedback, Stephen. We’re delighted we could support you with a complex application and deliver a quick, efficient outcome. A special thank you for recognising Lucy, we’ll be sure to pass on your kind words. Look forward to working with you again soon.

Vurdert til 5 av 5 stjerner

Pepper money have been fantastic

Pepper money have been fantastic. Lots of plans to suit all needs. The communication has been excellent. They provided the solicitors who again were absolutely great and moved quickly to assure completion.

15. april 2026
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Svar fra Pepper Money UK

Thank you for the wonderful review, Paul. We’re really pleased to hear you had such a positive experience, from our product options to clear communication and a smooth completion. It’s great to know our legal panel helped keep things moving quickly too. Thanks for choosing Pepper Money.

Vurdert til 5 av 5 stjerner

Fantastic company

Fantastic company! They handle everything sensitively, and they are fast. They have helped me so much and I’m extremely grateful. Thank you!

15. april 2026
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Svar fra Pepper Money UK

Thank you so much for the lovely review, Lorna.
We’re really pleased to hear you felt supported and that the process was handled sensitively and quickly. Helping customers find the right outcome is at the heart of what we do, so your feedback means a lot.

Vurdert til 5 av 5 stjerner

First time buyers

Title: Highly recommended!
​Very professional and helpful team. They helped us secure our mortgage when other lenders were difficult. The process was smooth, and we are very happy with the service. Thank you Pepper Money for helping us get our new home 🏡🙌

15. april 2026
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Svar fra Pepper Money UK

Thanks for your review, Feta - it definitely made the team smile. We’re delighted to hear you had a smooth experience and that we could help when others couldn’t. Congratulations on your new home, we’re glad to have been part of your journey🏡.

Vurdert til 5 av 5 stjerner

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had a really positive experience with Pepper Money from start to finish.

Given my circumstances, including some adverse credit history, I wasn’t sure how straightforward the process would be. However, Pepper Money were able to assess my application fairly and support me in securing a mortgage when other lenders may not have been as flexible.

What stood out the most was how efficiently everything was handled. As this was an auction purchase, I was working to a strict deadline, and Pepper Money ensured that the process moved quickly enough for me to complete within the required timeframe. That in itself made a huge difference and took a lot of pressure off what can be a very stressful situation.

Overall, I found the service professional, reliable and solution-focused. I’m really pleased with the outcome and would definitely recommend Pepper Money to anyone who may not fit the criteria of high street lenders but still needs a lender who understands more complex cases.

Thank you again for your support throughout the process.

4. mars 2026
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Svar fra Pepper Money UK

Thanks for such a thoughtful and detailed review. We’re really pleased we could support you with a fair and human approach to underwriting whilst helping you meet your auction deadline quickly. It’s great to hear the process helped ease the pressure and deliver a positive outcome for you. Thank you for choosing Pepper Money.

Vurdert til 5 av 5 stjerner

Efficient service

I was amazed how efficient the service was. Timing of replies to queries were amazingly fast. I was so pleased we chose Pepper for our mortgage. Thank you

10. april 2026
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Svar fra Pepper Money UK

Thanks for your feedback, Anne. We’re so pleased you found the service efficient and responsive. Clear communication and quick turnaround are things we really focus on, so we're happy to hear this was your experience. Thanks for choosing Pepper Money for your mortgage.

Vurdert til 5 av 5 stjerner

Help to reduce my yearly term with an…

Help to reduce my yearly term with an interest rate below what we currently had.

2. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money UK

Thanks for your feedback, Lynda. We’re delighted we could help you secure a better rate and support you in reducing your term. Great to hear such a positive outcome for you.

Vurdert til 5 av 5 stjerner

The application process was easy and…

The application process was easy and completed really quickly

2. april 2026
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Svar fra Pepper Money UK

Thanks for your review, Susan. It’s great to hear the process felt easy and quick, exactly the experience we aim to deliver. Thanks for choosing Pepper Money.

Vurdert til 1 av 5 stjerner

Cuidado con esta gente

Cuidado con esta gente. Los intereses son ilegales y van a sacar dinero por todos lados, con amenazas y malas formas. Ya he puesto en manos de mi abogado el caso para que le saquen hasta el hígado como hacen ellos con la gente.

12. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Pepper Money UK

Hi Marta, we are not able to locate an account for you with Pepper Money UK - please send us an email with your account details to tpsupport@pepper.money and we will look into this for you. Alternatively, please can you call us at our telephone number 03333 701 102 (9am to 6pm Monday to Friday) and one of our team members would be able to assist you.

Vurdert til 5 av 5 stjerner
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Svar fra Pepper Money UK

Thank you for the 5‑star review, Sarah. We’re really pleased to hear you found the process straightforward and quick, that’s exactly the experience we aim to deliver. Thanks for choosing Pepper Money.

Vurdert til 4 av 5 stjerner

YOU CONTACTING THE CUSTOMER TO ADVISE…

YOU CONTACTING THE CUSTOMER TO ADVISE MORTGAGE WAS APPROVED BEFORE ME MADE ME LOOK LIKE I DIDNT KNOW WHAT WAS GOING ON 24HOURS ALLOWANCE WOULD BE PREFERED TO GIVE ME A CHANCE TO CONTACT CLIENT 1st

13. april 2026
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Svar fra Pepper Money UK

Thank you for your feedback, Keith. We allow a short window between sharing the offer with the broker and sending it to the customer, giving the broker time to speak with their client while avoiding unnecessary delays, we appreciate this may have been shorter than you'd liked. We do try to strike a balance between the two. Thanks for your patience and for choosing Pepper Money, we’re always happy to help again in the future.

Vurdert til 5 av 5 stjerner

Application process was smooth and was…

Application process was smooth and was kept informed

10. april 2026
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Svar fra Pepper Money UK

Thanks for the review, Desmond. We’re pleased to hear you found the application process smooth and that you were kept informed throughout. We pride ourselves on clear communication and a straightforward journey so it’s great to know that came through in your experience.

Vurdert til 4 av 5 stjerner

The whole process was made easy

The whole process was made easy, the questions raised were sensible but not repetitive.
The process did take 8 weeks which seems a bit excessive and Pepper made an error in the penultimate offer.
However the overall outcome was positive.

1. april 2026
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Svar fra Pepper Money UK

Thank you for your thoughtful feedback, Michael.

We’re pleased to hear that you found the process clear and the questions sensible, and that the overall outcome was a positive one. We do appreciate you flagging the extended timescale and the error in the penultimate offer, feedback like this is important and helps us continue to improve.

Thank you for your patience throughout, and for choosing Pepper Money. If we can support you again in the future, we’d be very happy to help.

Vurdert til 5 av 5 stjerner

Complex concessionary purchase!

Complex concessionary purchase!
Offered 🙏🏾 great service and speedy underwriting process, special thank you to Paul Drinkwater for his assistance. Happy client….

10. april 2026
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Svar fra Pepper Money UK

Thanks so much for your review, Prajai.

We’re really pleased to hear you had such a positive experience, particularly with a complex concessionary purchase. Delivering clear support and responsive underwriting when cases aren’t straightforward is something we’re proud of.

A special thanks to you for highlighting Paul Drinkwater. We’ll be sure to pass on your kind feedback. We’re delighted to have helped achieve a great outcome.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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