I don't know if this was a Cutwel problem or a courier problem. Ordered 5 items, all in stock for next day delivery. Nothing arrived! After a further two days with no delivery, I called Cutwel. The ma... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Was having difficulty finding left hand thread taps but saw exactly what I was looking for on Cutwel’s website. Easy ordering process with a quick delivery. Good quality product (not Chinese).
Selskapet har svart
Not being very knowledgeable about machining I have leaned on the sales support team at Cutwel to guide me through. The website is very good but when I had questions Nathan was able to help me. They w... Vis mer
Selskapet har svart
I ordered ten small cutters and only five arrived. Fair enough, they were delivered very quickly, were very good value and work very well, so top marks for all that. However, on the delivery note it... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Cutwel are one of the UK & ireland's leading engineering tooling suppliers. With over 25,000 products in stock and expertly trained staff, we can offer our customers unbeatable value and quality.
Kontaktopplysninger
Unit A, BD19 4DH, CLECKHEATON, Storbritannia
- 01924 869 610
- sales@cutwel.net
- cutwel.co.uk
4,4
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 85 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
As of Yet not received the goods
5. januar 2026
Svar fra Cutwel
Thank you for your review. I'm so sorry there was a delay with your order at the time, I can see there was a definite delay in despatching your order at the time you placed it, and I understand how frustrating that must have been.
Although this issue has since been resolved, I'm l looking into why that delay occurred so we can prevent it happening again.
Kind Regards
Caroline@Cutwel
Svar fra Cutwel
Thank you for the lovely review, it’s great to hear you’ve received excellent service from us once again. We really appreciate your continued support.
Kind Regards
Caroline@Cutwel
Quick and easy transaction as normal
Quick and easy transaction as normal
Thanks and well done
22. februar 2025
Svar fra Cutwel
Thank you for the great feedback — we’re really glad to hear everything was quick and easy for you, just as it should be. Thanks again for your kind words and support.
Svar fra Cutwel
Thank you for the positive review — we’re really glad to hear your order was fulfilled and delivered quickly. We appreciate you taking the time to share your experience.
CNC bits,
CNC bits,
Really good pricing and very good quality.
Will buy from Cutwel from now on.
16. desember 2025
Svar fra Cutwel
Thank you for the fantastic feedback — we’re really glad to hear you’re happy with both the pricing and the quality of the parts you ordered. It’s great to know we’ve earned your future business, and we truly appreciate your support.
Kind Regards
Caroline@Cutwel
EXCELLENT SERVICE
Ordered 2 items but one was on a 3 day lead-time, was surprised the ex-stock item was delivered the day after ordering, remaining item a few day later, excellent service thank you.
10. desember 2025
Svar fra Cutwel
Thank you for the great review, we’re really pleased to hear everything went smoothly.
Even with one item on a short lead time, it’s great to know the ex‑stock product reached you the next day and the remaining item followed shortly after.
We really appreciate your kind words and your support.
Kind regards
Caroline@Cutwel
Svar fra Cutwel
Thank you for the fantastic feedback, we’re really glad to hear you were happy with the prices, the help from our team, and the quick delivery. We really appreciate you taking the time to leave a review.
Nailed it
Great service - quick, professional and courteous. Right on the mark 10/10
14. desember 2025
Svar fra Cutwel
Thank you for the fantastic feedback, we’re really glad to hear our service hit the mark for you. Quick, professional and courteous is exactly what we aim for, so your 10/10 means a lot to the whole team.
Kind regards
Caroline@Cutwel
You forgot to send item for 3 days. Poor service.
You forgot to send item for 3 days.
9. desember 2025
Svar fra Cutwel
Good Morning,
Thank you for taking the time to leave your review.
I’m really sorry for the mix‑up with your order. The item you first chose was out of stock, and when we arranged an alternative, the updated order didn’t get printed properly. Because of that, it ended up stuck in the system for a few days before you made us aware you were still waiting for your items.
It was completely our fault, and I understand how frustrating that delay must have been. We’re putting better checks in place so this doesn’t happen again. Thank you for your patience while we got it sorted.
Kind Regards
Caroline@Cutwel
Delivery on Saturday when I was not…
Delivery on Saturday when I was not expecting it until Monday.
Excellent service
12. desember 2025
Svar fra Cutwel
Thank you for the great feedback, we’re really glad your order arrived earlier than expected. It’s always nice when a delivery shows up ahead of schedule. We appreciate your kind words about our service.
Really fast delivery
Really fast delivery. Good selection and great prices, easy to navigate the website.
8. desember 2025
Svar fra Cutwel
Thank you for the fantastic feedback, we’re really glad to hear your order arrived so quickly and that you found a great selection at good prices. It’s also great to know the website was easy to navigate. We really appreciate you taking the time to leave a review.
Excellent product and service.
9. desember 2025
Svar fra Cutwel
Thank you for the great feedback — we’re really glad to hear you were happy with both the product and the service. We appreciate you taking the time to leave a review.
a clear and precise web site helping me…
a clear and precise web site helping me choose the right product, and a very quick turnround from order to delivery
8. desember 2025
Svar fra Cutwel
Thank you for the great feedback — we’re really glad to hear the website made it easy to find the right product and that your order was turned around so quickly. We appreciate you taking the time to share your experience.
Great service
Great service, next day delivery and competitive
pricing for quality tools.
8. desember 2025
Svar fra Cutwel
Thank you for the fantastic feedback — we’re really glad to hear you were happy with the service, the next‑day delivery, and the competitive pricing on our quality tools. We really appreciate you taking the time to leave a review.
Very fast delivery thank you
3. desember 2025
Svar fra Cutwel
Thank you for the kind feedback — we’re really glad to hear your order arrived so quickly. We appreciate you taking the time to leave a review.
Great choice of high quality drills…
Great choice of high quality drills ideal for the aviation home builder. Rapid delivery. Highly recommended!
30. november 2025
Svar fra Cutwel
Thank you for the fantastic feedback — we’re really glad to hear our range of high‑quality drills suited your aviation home‑building needs. It’s great to know delivery was rapid and that you’d highly recommend us. We truly appreciate your support.
Good products at competative prices
Good products at competative prices. Very helpful team.
29. november 2025
Svar fra Cutwel
Thank you for the great feedback, we’re really glad to hear you were happy with the products, the competitive pricing, and the help from our team. We really appreciate you taking the time to leave a review.
Best price and quick delivery
3. desember 2025
Svar fra Cutwel
Thank you for the great feedback — we’re really glad to hear you were happy with the price and the quick delivery. We appreciate you taking the time to leave a review.
as described and good delivery
2. desember 2025
Svar fra Cutwel
Thank you for the feedback, we’re really glad to hear the product arrived as described and that delivery went smoothly. We appreciate you taking the time to leave a review.
just what we needed
26. november 2025
Svar fra Cutwel
Thank you for the feedback — we’re really glad to hear the product was just what you needed. We appreciate you taking the time to leave a review.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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