The gentleman on the phone really helped and they were flexible and gave me several options when I couldn't pick it up in time from the store. Overall a great experience!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
crooks, Ordered a blind and paid for measuring and fitting, we were promised a 2-4 weeks delivery and installation. When contacting them they said that they were busy and could not even give a dat... Vis mer
Der Stoff wurde schnell geliefert. Es erfolgte eine gute Beratung per Mail wegen der Stoffbreite. Ich bin sehr mit der Qualität zufrieden. Einziger Wermutstropfen: Zum Preis kommen noch Zollgebühren.... Vis mer
Great experience at The Curtain Factory Outlet. Steve helped us so much to work out the best price for what we wanted so that we could have the curtains exactly as we wanted them. He listened careful... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Save up to 80% off a wide range of Designer Curtain & Upholstery Fabrics. Buy Online or Visit our North London Shops.
Kontaktopplysninger
281 Ballards Lane, N12 8NR, London, Storbritannia
- 02084920094
- sales@curtainfactoryoutlet.co.uk
- curtainfactoryoutlet.co.uk
4,5
Enestående
152 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Excellent service. Contacted the company yesterday by telephone at 12.45, and the fabric arrived before 11am this morning. Will certainly use them again - very competitive pricing and friendly personal service
8. april 2021
Anmeldelse skrevet uten oppfordring
Great customer service and a great quality product
Great customer service, a good quality product and really fast delivery. I ordered curtain lining online and also called them for confirmation of delivery timeline. The man spoke to on the phone was so helpful, I should have asked his name. I am confident to recommend them.
7. april 2021
Anmeldelse skrevet uten oppfordring
Excellent Service!!!!
15.02.21
Curtain Factory Outlet
You deserve five stars from us!!!
Brilliant, efficient service all round.
We ordered ready made curtains from the Ashley Wilde range. When they arrived they were perfect for us. Beautifully made, great quality and a lovely suitable colour for our home.
We will definitely be promoting you to our friends and family.
Look forward to ordering from you in the future.
Keep up the excellent customer Service.
Congratulations, especially through these difficult times.
Thank you
Much appreciated
Mary and Bruno Nikoloff
15. februar 2021
Anmeldelse skrevet uten oppfordring
Quick despatch and lovely fabric
I ordered some fabric during the Covid 19 lockdown. I received a despatch notification 3 days later and received the fabric the following day. Very impressed and fabric was perfect and good measures. Thank you.
18. mai 2020
Anmeldelse skrevet uten oppfordring
Poor Customer Service - Good Prices on Fabric
I placed an order with Curtain Factory Outlet for some fabric after ordering a few samples from them.
The dispatch time was 2 days which is good. The delivery cost was £7 which is not cheap. I was sent a confirmation email with tracking details but they were incorrect. I contacted Customer Services but they too gave me the wrong details. I had no idea when the parcel would arrive. I contacted Customer Services again but they did not reply for four days. In the meantime I got a "sorry we missed you" card in the post saying that I had to collect the parcel myself, with no other option. I had to drive and as it turned out it was a bulky item (not sure what a customer with no car would have done). The parcel had a name printed on it that was wrong and the store manager refused to give it me. It took some persuasion.
The fabric that was sent to me was slightly more than I ordered which is a good thing, but I believe that is how it came from the manufacturer. There was some colour variation with one of the two fabrics I ordered, but I had been warned about this, so it is ok.
I accept that the product itself is of a good quality, but that is down to the manufacturer (Warwick), I also accept that the price was really good! but Customer Service for me is key, and I do not think I am unreasonable to give just two stars for poor and unhelpful service in this day and age.I hope in the future other customers have a much better experience.
14. februar 2020
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.