The Curtain Factory Outlet Anmeldelser 

152
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The gentleman on the phone really helped and they were flexible and gave me several options when I couldn't pick it up in time from the store. Overall a great experience!

Vurdert til 1 av 5 stjerner

crooks, Ordered a blind and paid for measuring and fitting, we were promised a 2-4 weeks delivery and installation. When contacting them they said that they were busy and could not even give a dat... Vis mer

Vurdert til 5 av 5 stjerner

Der Stoff wurde schnell geliefert. Es erfolgte eine gute Beratung per Mail wegen der Stoffbreite. Ich bin sehr mit der Qualität zufrieden. Einziger Wermutstropfen: Zum Preis kommen noch Zollgebühren.... Vis mer

Vurdert til 5 av 5 stjerner

Great experience at The Curtain Factory Outlet. Steve helped us so much to work out the best price for what we wanted so that we could have the curtains exactly as we wanted them. He listened careful... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gardinprodusent og -leverandør
  2. Persiennebutikk
  3. Tekstilutsalg
  4. Tekstilgrossist
  5. Butikk

Skrevet av virksomheten

Save up to 80% off a wide range of Designer Curtain & Upholstery Fabrics. Buy Online or Visit our North London Shops.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

152 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 85 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(152)

52 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service, I was called within minutes of placing my order, to discuss a couple of options. Then the order was dispatched the same day.
I had only ordered interlining, which was exactly as described on the website.
Now I have found The Curtain Factory Outlet I will certainly be ordering again.

19. februar 2026
Vurdert til 2 av 5 stjerner

I purchased the incorrect product as I…

I purchased the incorrect product as I thought Thermal lining would be the soft warm lining I have added to other curtains. The product I received was a plastic type lining.

19. januar 2026
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Svar fra The Curtain Factory Outlet

Hi Lindsey, we're very sorry you wasn't satisfied with the thermal lining you ordered. As this is a man made fabric lining it will have a slight rubbery feel to it and this is consistent with its thermal properties and all thermal linings are the same.
We do always recommend purchasing a sample of our fabrics and linings prior to purchasing.

I can't see that you have contacted us, but we would be happy to assist you further with a return or replacement. Please call us on 0208 492 0094 or email web@curtainfactoryoutlet.co.uk

Vurdert til 5 av 5 stjerner

I live in Australia where fabric…

I live in Australia where fabric choices are limited.
I have bought upholstery and curtain fabric from The Curtain Factory Outlet on numerous occasions. I find the dispatch of samples and fabric to be prompt, although due to our appalling postal service, receipt is often delayed.

Even with the unfavourable exchange rate the prices are far below that of similar fabric in Australia, and the choice is much wider. I also like that many of the products are not only designed, but also woven in the UK. If the alternative was made in Australia I would think of buying home produced, but unfortunately we no longer have a textile industry.

I recently had a large order for curtain fabric and the complications of my mis-measuring, and the handling of customs duties entailed multiple emails which were managed expeditiously by Sonny.

19. januar 2026
Vurdert til 5 av 5 stjerner

First class service

After delivering one of my two fabric orders I was advised that they were unable to fulfill my second order. As I wanted both orders to be exactly the same fabric they collected the first order and delivered a slightly different fabric of the amount I needed within a few days

19. januar 2026
Vurdert til 2 av 5 stjerner

My fabric has taken so long to arrive…

My fabric has taken so long to arrive that I think I may have gone off it!! Have waited ages. Not sure why it took so long from ordering to despatch. Disappointing.

12. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Curtain Factory Outlet

Our apologies that your fabric has been delayed. As you placed your order during the Christmas period many of our suppliers were closed.
We can see that your fabric is due for delivery today.
Please let us know if you have any further issues.

Vurdert til 5 av 5 stjerner

Beautiful wool fabric

Beautiful fabric, sent out on a roll which was unexpected but very welcome. Amazing sale price. Thought the delivery was a bit high and DX are a bit unpredictable in delivery but overall very happy

22. desember 2025
Vurdert til 1 av 5 stjerner
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Svar fra The Curtain Factory Outlet

We’re very sorry for the delay and apologise for the inconvenience caused. Your order was placed over the Christmas period when our suppliers were closed, your sample should be with you any day now. To make this right, we’ve sent half a metre of the fabric today, which should arrive with you tomorrow.
If you have any issues or need further help, please don’t hesitate to contact us first.

Vurdert til 5 av 5 stjerner

My advisor Denise was very helpful and…

My advisor Denise was very helpful and patient,honed into what I wanted quickly. The curtains are very well made and the fitting service wars really good. The curtains were made and up faster than I expected. I would recommend them and am using them again.

16. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra The Curtain Factory Outlet

Many thanks for your review, we are really pleased you are happy with your new curtains. We'll pass your comments onto Denise.

Vurdert til 5 av 5 stjerner

Would highly recommend. Great curtains and customer service.

Excellent & friendly customer service (they came out to check measurements, advised on the right curtain pole, fitted it & hung the curtains. Brilliant). And really good quality curtains - beautifully made.
Would highly recommend.

15. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra The Curtain Factory Outlet

Many thanks for your review, we are really pleased you like your new curtains.

Vurdert til 5 av 5 stjerner

Fantastic service and lovely curtains…

Fantastic service and lovely curtains made which match the ones my mother had made for me before she passed away. I am very happy to know have a matching pair bit with a slightly more modern look as these are hidden tabs.

19. november 2025
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Svar fra The Curtain Factory Outlet

Thank you for your review Lizzie. We're really pleased you're happy with your new curtains.

Vurdert til 1 av 5 stjerner

Poor delivery service

Poor delivery service

19. november 2025
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Svar fra The Curtain Factory Outlet

We’re very sorry for the trouble you had receiving your sample. We have thousands of happy customers, and unfortunately on this occasion it appears our supplier let us down. This isn’t the level of service we strive to provide.
We can see you’ve already been refunded, but please accept our sincere apologies for the inconvenience.

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