Cox Motor Group Anmeldelser 

Sales Manager discussed my requirements for a car in sufficient detail and found the best option for me. He was very polite and professional in his approach. I feel that I had best deal possible.

Went to buy a pint of milk at Morrison's and thought we would just pop into Honda, opposite the store, to browse. Proved expensive as we came out with a new HR-v. Thanks to Csilla and Elliot the deal was too good to refuse. Arranged test drive on the spot, happily negotiated a fair price and all without any hard sell or obligation. Maybe we were willing victims but a great car and follow up with Caleb to explain systems was arranged. Top marks.

George was really helpful, knowledgeable and patient with us, This was our first full electric car and first pcp deal... he explained everything and answered all our queries without rushing us, made us feel very comfortable and not pressured into signing any deal until we were happy

The customer service here is second to none, the Salesperson was extremely professional, very knowledgeable and super friendly. This was my second visit to this dealership,and it won't be the last.

We only came to look at a vehicle in the outdoor area to see what we thought of the Inside of it and what benefits of a hybrid are . Honda have not always been the best for style but are known mechanically to excell , and I know a few people who would agree with me . We had been thinking about changing for a long time and happen to see one go down the motorway and liked it. The design i liked and modern looking .The manager who we didn't know he was until further into the conversation was so nice and very knowledgeable and approachable, helped us out by answering our queries. I have been to places and not felt relaxed around them. He then asked did we want to come in or test drive no pressure must i say was put on us at all, not pushy but polite and friendly. We are not daft as we both know they are there to sell and that is there job, he certainly didn't make us feel like that. The next stage was speaking with Nathan what another lovely guy he was. He took us on a test drive showed us everything and knew that I liked the car in particular. He was again very polite , approachable and helpfull. Once you decide if you want new or used he goes and sorts with his manager and comes back with a good deal for you. I didn't feel rushed and was quite relaxed in his presence. There was one young man who also came over he was also nice. Wish I could remember his name he was sat to the right of Nathan and helped us with some questions. My overall thought was what a nice team of people we spoke to and if you go in on your own you are always asked if you need any help or a drink whilst waiting. Some garages from past experiences just leave you stood there and have to wait to see who has to give in first even if doing nothing. There was a bump along the way due to my phone not doing some document I needed to sign but after a few days I was told to go in and would help me with it. The manager and Nathan got it all sorted very quickly. Which is great to know if you are having a problem they go out of there way to help. Im sure once I receive my vehicle it should be happy all the way. Can I just say that company is very lucky to have such a great manager and great staff, Nathan is funny but is professional at the same time when he needs to be. I am sure all the staff there will be the same im sure. They just happen to be the 3 we spoke to. Nothing is too much and they are not pushy which we liked. As in all things in life we have to keep our 3 Rd eye on the ball , and keep our witts about us but you will be ok on this occasion. I hope the top bosses recognise what a good team they have . I havent got to technical about this reveiw because to me its about how I feel in that moment as I hope to do in my business . And would feel 11 out 10 to recommend them if there was a 11. They are happy to answer any queries about anything . We dont normally review a lot because many choose to with negative reviews but I felt I needed to this time , with a good reveiw. .

A team who worked together to provide a great outcome
Our associate Jake, was Friendly & helpful and listened to our questions and helped find the answers. No rush no heavy sales pitch, just genuine & helpful.
The team at Honda Southport made our buying experience an excellent one

Louis was very helpful and efficient without being pushy. He explained everything fully and helped us make our decision. Highly recommend.

I have bought and leased cars from Blackpool Honda for many years. This year for the first time my 4 year lease was up and I had to reluctantly change it. I feel that I was given a fair new deal from busy staff who are always bright and chatty and ply you with coffee! This time I was looked after by Nick who treated me with patience and kindness and I did'nt feel pushed into doing a deal that I was'nt entirely happy with.
Over the years the staff at Blackpool Honda have always been ready to help quickly with even the smallest of problems.

We have purchased several different models from this dealership and have been delighted with the vehicles and after sales service. For the latest and previous CRVs our sales contact has been Ben Lynch who has been excellent he is knowledgeable about the Honda products and services patient with our deliberations and a pleasure to deal with. Based on our experience very happy to recommend the Cox dealership in Southport.

I have had an extremely stressful and unpleasant experience dealing with Lancaster Volkswagen (Cox Motor Group) after purchasing a new Golf GTI.

The issues began almost immediately, but culminated on the day I picked up the vehicle. I was casually informed upon collection, "Oh, there's only one key. Volkswagen will deliver the second key in two weeks." It has now been nearly three weeks, and despite having the car, I still only have one key and no resolution.

The post-sale customer service from my sales advisor, Declan Donovan, and the broader dealership has been dreadful. In an attempt to get this resolved, I even reached out directly to the CEO of Cox Motor Group, Mr. Cox, but my emails have gone completely unanswered.

The total lack of communication and care after taking my money is unacceptable. Looking at other reviews, it is clear there are systemic customer service problems at this location. I strongly advise potential buyers to look elsewhere.

All the staff we encountered at Blackpool Honda were very friendly and helpful, particularly Oliver.
Despite being young and new to the job he was very engaging and couldn't do enough for us which certainly helped us to decide to make a new car purchase.
We were never rushed or made to feel under any pressure and he made the whole process as smooth and hassle free as possible.

5 stars. Mark was great to talk to , very knowledgeable about the car and everything it has to offer. Had a good test drive my wife loved the car 5 mins after sitting behind the wheel she was sold on it happy wife happy life 😊

We came to enquire about the new Super-N. As we were looking at the display model Oliver came to see if we needed help. He was very knowledgeable, friendly and polite. He very honestly admitted he was new to the job and asked us to bear with him. He needn't have worried, he handled everything very professionally. He arranged a test drive and when we decided to buy, he explained everything very clearly. It was a pleasure to conduct business with him and he is a credit to the company. PS it was very nice to meet up with Andrew again and lovely that he remembered us from when we purchased our current Jazz.

Have bought 5 cars from Coxs and just about to buy 6th.
Having bought the last 4 through Mark Taplow . Great service keeps us informed every step of the way. Friendly and courteous service.
Also they have a great service department if and when needed always very helpful and courteous.
Highly recommend.

Excellent service from initially placing my enquiry online, receiving a prompt reply, and completing a sale today. Amazing service and truly surpasses anything I have received from other local dealers.
Declan truly an amazing salesperson
Thank you so much

Young man Elliott was a pleasure to deal with. He was welcoming, cuppa, car ready to test drive. He then spent a long time explaining everything clearly with a lovely manner. So very helpful.
The showroom is clean, neat and an enjoyable place to be. A calm but friendly space.
All the staff are attentive and pleasant. They all give one the impression that you as a customer are important. Treated
with respect at all times.

Assigning 5 stars due to Elliott at Kendal coming in on his day off on the Saturday so we could drive our new car to London after our previous one died.

Excellent service from start to finish. Elliot and his team were very helpful, knowledgeable, and made the whole process smooth and stress free. I’m really pleased with my car and would highly recommend Kendal Honda!

I have had many Hondas over the years and decided, to head back to Kendal Honda for my new car. I've known Michael for some 17 years and it was good to see him again. It was the first time I had met Elliott though and it was he who looked after us throughout the purchase process. He looked after us really well, just what I had been used to at Kendal Honda, and he made it a straightforward process that enabled us to remain excited about buying our new car. I would thoroughly recommend bothe Kendal Honda and Elliott in particular.

My experience was great from Elliott, he dealt with me from start to finish, replied swiftly to any emails I sent him, nothing was to much for him, I even got a thank you video a few days later, just a great service, highly recommend