Nicky was absolutely superb throughout the process. Kind, professional, patient, and focused to our specific needs. My wife and I were really impressed and very grateful for her time and service.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Nicky was absolutely superb throughout the process. Kind, professional, patient, and focused to our specific needs. My wife and I were really impressed and very grateful for her time and service.
Selskapet har svart
Our advisor Carlo was extremely thorough and informative when he talked us through our insurance policy options. He has taken the time to make sure we get the right cover and was very efficient in doi... Vis mer
It was an extremely comprehensive experience and although it is a timely process I felt I was in good hands & that we were getting it right. The price was also extremely competitve which makes things... Vis mer
Selskapet har svart
Thorough, competitive, and excellent service. Carlo secured us a dual life policy at the price others offered for joint cover, with extra benefits at no extra cost. If you're skeptical about callbacks... Vis mer
Cover Direct is a UK specialist protection insurance brokerage, FCA-authorised (Firm Reference Number 785970). We advise on Life Insurance, Critical Illness Cover, Income Protection and Private Medical Insurance — for individuals, families and businesses. Our service has one key metric: positive customer outcomes. We leverage technology and a considered customer journey to understand your risks and inform you along the way, so you fully understand the products available and why they might be suitable. We then provide whole of market quotes and advice — across 18 insurers and 6 healthcare providers — to ensure product suitability and affordability every time. Our advised process runs through five stages: Consultation, Needs Assessment, Recommendation, Setup and Trust, and Claim if the time ever comes. Our advisers are Cert CII qualified with the RO5 protection specialism. They are personable and always available to their clients. Every meeting is a free consultation, booked at a time that suits you. There are no fees to you — we are remunerated by the insurer once your cover is in place. For businesses we offer Business 360 — a single advised engagement covering the business itself (shareholder, key person, debt), employee benefits and each individual employee's personal protection, with one dedicated account manager across all three. We set the standard for an ongoing relationship, helping our customers protect themselves, their families and their loved ones — now and in the future, no matter what happens or changes as life moves forward. Cover Direct Ltd is directly authorised and regulated by the Financial Conduct Authority (FRN 785970).
Skrevet av virksomheten
We're paid by the insurer once your cover is in place. Never by you.
Building B, Watchmoor Park, Riverside Way, GU153YL, Camberley, Storbritannia
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I was recommended to use cover direct via my mortgage broker. Everything was explained to me simply and there was no pressure put on me. I was also been able to have thinking time and time to go through documents. Thank you.
Carlo made ensuring I have the right insurances for my situation easy. He listened and understood my situation, making no assumptions or judgements. He gave me his expertise and got the cover I needed in place. He was friendly and professional throughout and ensured I understood everything - even how to fill in a form needed. Super service, thank you.
Very easy to talk to the representative. All options discussed without being pushed in to cover that I did not need.
Was happy with the cover and quote that was given.
It is very rare I write a review only if I have received unbelievable service and deserves great feedback, this is one of those times.
I can honesty say dealing with Liam Back has been an absolute pleasure.
From the moment he picked up the phone to me everything has been clear, straightforward and professional, which is very rare to come by these days.
First class gent to deal with and a great company.
5 stars .. highly recommend
Liam was so helpful and really went out of his way to find me the best policy for my wants and needs.
I wasn't an easy customer, perhaps a little complicated and Liam still performed and found me great cover for myself and family.
Liam at Cover Direct was excellent. Having spoken to another insurance company who weren't really interested in my background and only wanted to sell me their products, he really took the time to understand my needs, explain my options and answer my questions throughout. I wouldn't hesitate to use Cover Direct again and thoroughly recommend them
I had been meaning to sort out my life insurance for months, but I couldn't get myself to get started. Cover Direct made the process very easy. Tom Fisher was professional and helpful in our phone conversations, answered all my questions, and provided his perspective without trying to push products that I didn't want - I felt that the service was personalised to my needs. The quotes were competitive and I'm happy with the coverage I got in the end.
Consultative approach and persistent feedback to any questions asked helped to make the decision quick. Happy with the service offered and glad to have done business with them.
My advisor talked me through all my cover options without being pushy or trying to sell me extras. They found me a good deal on some income protection insurance which I am very happy with.
I had a fantastic experience working with Carlo Nusca. He was incredibly knowledgeable and took the time to truly understand my needs, ensuring my lifestyle aligned with the right insurance choices. Carlo provided clear explanations and guided me through the process with informed decisions, which helped me better understand the definitions and terms that previously confused me.
After feeling very disappointed with my previous insurance broker—who showed little interest in tailoring a policy to suit my needs—I turned to Cover Direct for a more customised solution. I couldn’t be happier with the outcome.
If you're not satisfied with your current insurer, I would highly recommend their services. This experience was a refreshing change, and I finally feel confident that I have the right fit policy.
Carlo was exceptionally helpful and easy to work with. The overall process was intuitive and adapted to my needs. If Carlo is indicative of Cover Direct at large, i'd have no qualms whatsoever about recommending them
Carlo from Cover Direct helped me and my husband to better understand different insurance types, financial risks, find cost-effective quotes and arrange two joint policies with discount. Very convenient and hassle free communication via phone and email. No headache with feeling up details and getting into every tricky condition. I got a feeling that guys play in my corner and protect my interests. Definitely recommend.
My agent, Mr Tom Fisher was very helpful, professional and efficient. This made my experience with Cover Direct-The process was stress free.
I dealt with Carlo who is excellent and led me through the process from start to finish very quickly. Very happy. Thankyou
Carlo is very knowledgable in the field of life insurance and explained very clearly the different options available to me. He also brought humour where appropriate which made the process more enjoyable than i'd expected.
My work arranged for this service to be available for employees alongside other financial reviews and it was honestly fantastic! Looking at our cover is one of those to do list items that just somehow never got done.
Liam was brilliant, kept in touch, was happy to have multiple meetings and spent the time helping me navigate life insurance and critical illness cover which was a bit tricker given a health condition.
Even after cover was arranged I reached out to clarify a few points and he was more than happy to help.
I would absolutely recommend this service to anyone to make sure they get the cover the need and stop putting off the task.
Great product and market knowledge shown by Carlo helped my wife and I set up relevant life cover in trusts with minimal of fuss and effort, thank you.
Liam was great, very accommodating and knowledgeable
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