Controller Chaos Anmeldelser 2 705

TrustScore 2 av 5

1,8

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Saddest excuse for a "company" I've ever purchased from. Same story as above. I purchased 2 custom controllers on 2/10 for my own wedding party. Unfortunately, I read all these reviews after order... Vis mer

Vurdert til 1 av 5 stjerner

Renewing my review because of the fact that I want to make sure buyers are being aware and because they've constantly taken down my review even though I've followed the guidelines. I ordered a $140... Vis mer

Vurdert til 1 av 5 stjerner

Avoid this company at all costs! They are a complete scam they take your money without a giving your actually item they are jokes spend the extra money on Etsy at least you get a custom controller an... Vis mer

Vurdert til 5 av 5 stjerner

As a dedicated gamer, I've been through countless, but Controller Chaos has completely changed the game for me! The build quality is nothing short of exceptional - you can genuinely feel the craftsman... Vis mer

Informasjon om virksomheten

  1. Dataspillbutikk
  2. Datautstyrsbutikk

Om Controller Chaos

Opplysningene stammer fra ulike eksterne kilder

Controller Chaos opened for business in early 2008 to fill a void we saw in the gaming world - quality modded controllers. Our goal wasn’t just to provide gamers with quality controllers that were outfitted with all the latest technology, we wanted to provide gamers with the largest selection of modded controllers AND back it with exceptional customer service.


Kontaktopplysninger

1,8

Under middels

TrustScore 2 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 4 av 5 stjerner

Workable controller with scratches in paint

The controller works great and looks well. Giving four stars due to scratches in the paint under the left joystick and around the USB connection right out of the box. For the price of a custom controller, this should not be an issue.

28. juli 2022
Vurdert til 4 av 5 stjerner

The quality of the controller is high…

The quality of the controller is high and it looks just like how I ordered. I had to contact customer support after the order was stuck in assembly for a couple weeks. But the controller was shipped quickly after that request and arrived within the week.

26. juli 2022
Vurdert til 1 av 5 stjerner

I spent over $400 and never received my order

I spent over $400 on a custom Elite Series 2 controller and never got it. All of my attempts at emailing support have ended with ZERO response from them. This site is a scam, please don't go through what i went through.

25. juli 2022
Logoen til Controller Chaos

Svar fra Controller Chaos

Hello Tyler,

I notice that every email you sent we did respond to them. I am not sure what email you have been contacting but I am having a customer service agent reach out to you regarding this so we can help you in anyway we can.

Vurdert til 5 av 5 stjerner

Awesome work, thank you!

Received my custom controller 3 days ago and I am extremely pleased with the result. The artist did just a tremendous job and the finish/assembly is fantastic! Thank you!!!

21. juli 2022
Vurdert til 3 av 5 stjerner

Great products, unsatisfactory communication

While the quality of the controllers and the packaging and the product as a whole I had no problems with, the overall customer service was very lackluster. I ordered two controllers that were only simple recolors with no extra modifications and despite that, it took about a month and a half for the products to be made and shipped out. All the while, I would have to email customer service for any updates and these updates were constantly giving me estimated shipping times that turned out to be wrong with an explanation only being given when I reached out. Communication with the customer is definitely something that needs to be worked on in the future, particularly when unforseen events occur that extend the time of an orders production.

20. juli 2022
Vurdert til 1 av 5 stjerner

Extremely slow shipping, no customer support.

Ordered on June 5th and it didn't ship until July 8th. I attempted to contact via email after around 2 weeks but never received a response. At three weeks I called twice but after being on hold for some time, the hold machine hung up on me without ever even speaking with a real human. I was close to calling the bank and seeing if they were able to cancel the order when I finally received an email that my controller had shipped. Not at all impressed with the level of service (or lack of), especially for the price I paid.

15. juli 2022
Vurdert til 1 av 5 stjerner

Never again

Controller looked great but took so long to get here and didn’t work when we got it, I spent almost $250 and bought a warranty and my fiancé had to fix it himself. y’all don’t answer the phone or your support messages, 1/10. Not impressed

8. juli 2022
Logoen til Controller Chaos

Svar fra Controller Chaos

Hello Heather,

We take our product very seriously and do want to check up on this to make sure we can better your experience with us here. A Customer service agent will reach out to you shortly regarding this!

Vurdert til 4 av 5 stjerner

Long Wait Time - Good Cases

I ordered 2 custom gamecube controller cases on June 11, but I had to reach out via email to get a status update on June 24 because I didnt get any tracking number nor emails in regards to shipping. I finally received a tracking number on June 30. I don’t think waiting a month for priority shipping is very reasonable but I understand mistakes happen.

They are really good quality cases, but because of the wait time of delivery, a friend had already gifted me a case.

7. juli 2022

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