Controller Chaos Anmeldelser 2 705

TrustScore 2 av 5

1,8

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Se hva andre synes

Vurdert til 1 av 5 stjerner

Saddest excuse for a "company" I've ever purchased from. Same story as above. I purchased 2 custom controllers on 2/10 for my own wedding party. Unfortunately, I read all these reviews after order... Vis mer

Vurdert til 1 av 5 stjerner

Renewing my review because of the fact that I want to make sure buyers are being aware and because they've constantly taken down my review even though I've followed the guidelines. I ordered a $140... Vis mer

Vurdert til 1 av 5 stjerner

Avoid this company at all costs! They are a complete scam they take your money without a giving your actually item they are jokes spend the extra money on Etsy at least you get a custom controller an... Vis mer

Vurdert til 5 av 5 stjerner

As a dedicated gamer, I've been through countless, but Controller Chaos has completely changed the game for me! The build quality is nothing short of exceptional - you can genuinely feel the craftsman... Vis mer

Informasjon om virksomheten

  1. Dataspillbutikk
  2. Datautstyrsbutikk

Om Controller Chaos

Opplysningene stammer fra ulike eksterne kilder

Controller Chaos opened for business in early 2008 to fill a void we saw in the gaming world - quality modded controllers. Our goal wasn’t just to provide gamers with quality controllers that were outfitted with all the latest technology, we wanted to provide gamers with the largest selection of modded controllers AND back it with exceptional customer service.


Kontaktopplysninger

1,8

Under middels

TrustScore 2 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 1 av 5 stjerner

Trash don't buy (2 Edits)

The controller has actual dirt and particles on it that was painted into it, the images themselves look alright from a distance but up close you can see the paint runs slightly like it was done without letting anything dry, the grips have paint chunks sticking up ruining the feel of them when held I would have not paid for this if I knew it would look like a child made it I highly recommend going elsewhere
-------------------EDIT 1---------------------
they requested i send it back to them for repairs after they contacted me i sent it back 07/09/22 it was delivered 07/11/22 i was notified they received it on the 20th instead which if fine however i was told it would be done a lot faster due to them just needing to repaint the case and just reuse the actual controller it is now 8/8/22 which is cutting close to the 29 days i had to wait for it originally
---------------EDIT 2-----------------------
Ironically, I just received it after the first edit
there is still dirt on the top of the case it is significantly less than the original but still there, the grips have more issues than before which is kind of a joke as well as I hope I'm wrong the same damage as before I sent it just painted over the only major improvement is the runny paint that was on the back is gone so that looks nice
all in all, I had to wait for 29 to get it then send it back and wait for another 18 for the price I paid its not worth it I'm certain there are better options than this and I will never recommend this company

7. juli 2022
Logoen til Controller Chaos

Svar fra Controller Chaos

Hello Logan,

I am sorry to hear that the paint is not up to standards, and the standards I am referring to are ours. We will be reaching out to you in regards to this order to get this resolved in the best manor possible!

Vurdert til 2 av 5 stjerner

My controller came in defective and…

My controller came in defective and customer service is late responsive and give you timelines they do not meet

7. juli 2022
Logoen til Controller Chaos

Svar fra Controller Chaos

Hello Kenny,

We do apologize for any issues your controller is having, and are more than willing to correct the issues with the controller! and a customer service agent will reach out to you to make sure this processes is started.

Sadly with staff shortage issues hitting every facet of jobs right now, we are not unaffected by the same issues. We are experiencing high order volume with staff shortages.

Vurdert til 3 av 5 stjerner

It took almost 2 months to receive the…

It took almost 2 months to receive the controller. It looks awesome! However the lack of communication on shipping updates was activating. It is also not easy to find out any info on your purchase and customer service is hard to find too.

30. juni 2022
Vurdert til 3 av 5 stjerner

Second order

Second order - and was longer than expected.

Would I purchase again - yes - as the product is great. Service levels where awesome- nothing than awesome?

28. juni 2022
Vurdert til 1 av 5 stjerner

Terrible service, terrible product

They took over a month to send out my controller when it was supposed to be within a week. When it finally got to me it was defective, whenever it's turned on it makes a constant clicking sound. Now they're refusing to give me a full refund, saying there's a 20% restocking fee. This is the worst company I've ever worked with and you could not pay me to use them again.

27. juni 2022
Vurdert til 2 av 5 stjerner

Long time customer, disappointed

Controller I ordered, wasn’t the controller I got. It was missing some colored pieces. Website states 10-14 days for completion, got my controller after 20 days. Website also states 2-3 days for technician assembly, mine took 9 days apparently. I’ve ordered 3-4 different controllers from this company, and sadly this one might the the last.

23. juni 2022
Vurdert til 1 av 5 stjerner

The controller I got didn't work right.

The controller I got didn't work right.
First I pay for the controller 250$ and it looks and feels like a 5 $ worth of plastic.
The c-stick Stucks if I hit it up, the buttes are all out of place and the joystick feels like crab. I'm disappointed because in the email says that they testing it and they really tough that this is good to ship to the customer. I want my money back this thing is no money worth I even don't take it if it's for free. It is a gamecube controller for the Nintendo gamecube

23. juni 2022
Vurdert til 1 av 5 stjerner

The controller took over a month to…

The controller took over a month to arrive. It said 5-10 business days for processing and 5-7 days for shipping. The controller works horribly. Right out of the box the sticks drift by themselves and the controller disconnects even when fully charged. I'd rate this 0 stars if it was an option.

18. juni 2022
Vurdert til 4 av 5 stjerner

Great controller and service with one small issue

I absolutely adore the combo breaker Quan arcade stick I ordered! It looks and feels amazing to play. It arrived in a timely fashion as well. Only problem is that the right LED light doesn't work. The left one lights up just fine but the right one doesn't light up at all on any setting.

Other than that I'm satisfied with my purchase.

16. juni 2022
Vurdert til 2 av 5 stjerner

Good quality, bad customer service

The controller was finally received after a month. Their website states 10-14 days of processing time before being shipped however it was much longer than that. I didn’t get a confirmation email when the order was put in. When calling twice to ask about the status of the controller I was told they’re processing the orders in the order which they received them, however, if they had a large amount of orders come in at once, your website should be updated to reflect a longer processing time. Had I known it would take a little more than a month to get my controller, I would have ordered from a different vendor. I gave this 2 stars instead of 1 because the controller is what I ordered, and does seem well made and good quality. It’s the customer service I had issues with.

15. juni 2022

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