This company sells fake products which don’t fit your car, one of the worst customer service I have ever come across. You cannot speak to a human being on the phone. It’s practically impossible to get... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Genuinely such a bad company, the communication is basically non existent, I’ve bought something 6 days ago and still waiting for the package even tho upon purchase it states it will arrive within 3 d... Vis mer
SCAM - Do not order from here. The item is fake, a cheap piece of plastic that doesn't fit. They will not offer me a refund, despite being within my legal rights and their website saying "Customers ca... Vis mer
I read the previous reviews after paying for my order, so naturally I was a little concerned. However, I needn't have been. My order arrived on time by trackable courier and was well packaged. I orde... Vis mer
good quality productbut wrong plug for…
good quality productbut wrong plug for uk customer service responded and sorted thx
Great customer service
The item was despatched very quickly…
The item was despatched very quickly but it is still with the delivery company warehouse after 6 days and I needed to order a replacement from another supplier hence overall 4⭐️
The return and refund process was 5 ⭐️
Very happy with communication and offered full refund
Having purchased as I thought the correct bar risers for my motorcycle,they didn't fit exactly,so having contacted the company and explained my predicament and sent the photos they requested,they email back to apologize and offered me a full refund and I was even told I didn't need to return the bar risers .So happy with my pending refund thanks,and will also use my 10% discount that they have offered for me to use on my next purchase .Very happy with this company.
Great
Hi, I had ordered left bumper grill for my audi A5 and delivery came on time which was great. But unfortunately that did not fit on my car and they happily offered me full refund. I really appreciate their help. I will defiantly use this company again in the future.
I ordered car parts for my BMW
I ordered car parts for my BMW, not only were they a great price price. It was free delivery from California . They kept me in the loop and when it arrived it was exactly what I wanted. I see this company have had some bad reviews, but my experience has been great and I will continue to use them in the future.
SCAM SCAM SCAM
Ordered a carburettor from JIMMY who is the only person that works here. His website is dodgy to say the least. He's based in America, or so it appears, but orders his very awful quality products from China.
I paid £270 8 days ago where it advertised I'd get my part in 4 days.
Received a dodgy welcome email & then nothing.
After 3 emails to Jimmy one week later he finally responds saying my part is out of stock
🤔 Ermm
After researching him and his alleged company I am 100% sure that he is a scam artist.
I have begun a dispute with my bank where I will be claiming a full refund.
AVOID AVOID AVOID
Excellent customer service and pricing…
Excellent customer service and pricing on the products, had an issue which they resolved straight away! Recommend the company for anyone looking for car parts
Customer service is the best in the…
Customer service is the best in the business. Fast responses and explain everything really well. Will use again 100%
Quick delivery
Web site is easy to use, ordered the part required and it can quicker than expected.
Can’t fault the service.
A company that knows how to Delight the Customer
Purchasing from Componentauthority was very simple and straightforward. Updates via e mail re shipment and delivery were very informative and accurate. I would certainly recommend purchasing from Componentauthority and as such will award the company 5 stars.
Terrible customer service
Terrible customer service. Faulty products. Jimmy was very rude, would not answer my questions and now ignoring my emails
LED taillight -
I bought an LED taillight from Componentauthority and it didn’t work correctly but the guys sorted out a refund so can’t complain about the customer service.
Recommend.
Recommend.
Excellent service, trust and experience!!!
They have scammed me
They have scammed me! They told me the car part was compatible with my car after it arrived i told them this was the wrong part! Jimmy was so rude he refused a refund and said keep the part even though it’s not compatible and we will refund you 20%! When i refused he became rude and said we have a 30% restocking fee and it would take a very long time to refund me! In other words refused to give me my money back or take the item! These recent reviews seem fake as they DO NOT REFUND!!! I have had to involve authorities as I want my money back! Avoid!!!
very good company
very good company, nice service, will advise you what you need. And very fast delivery. I recommend it
Would not recommend this company if you need fast delivery
No wonder they have not claimed their trustpilot profile as they don't want to deal with the bad reviews they're receiving! I ordered a grille for my Mercedes E Class. I needed it urgently so I ordered via this company as they had fast delivery times with 6 days being the longest. It took over 2 weeks for the part to arrive and I wish I had looked at these reviews before purchasing as it did come from China hence it took so long to arrive and the tracking link provided by Component Authority took me to a Chinese site which isn't very helpful considering I can't read Chinese! To make it worse a small part of the grille was snapped upon arrival but thankfully I've managed to fix myself as I couldn't wait for another part to arrive. The only reason I am giving it two stars is because the part is correct even though it was partly broken and when I did query the long delivery time Jimmy did get back to me although the answer he provided was rubbish that different parts take longer to come but this should be specified on the site (and they should be honest that the reason it takes long to come is because it's being shipped from China and not within the UK).
Wrong Parts Ordered
After ordering the wrong components, wrong year, my fault. I contacted Componentauthority, who not only offered me a full refund, but also said I could keep the parts,incase I could make use of them in future. I would have no hesitation in recomending this company or using them in future
My experience of this company is good
My experience of this company is good. I ordered the wrong part and when I asked to return it they said they would give me a full refund
Ordered some Motorhome steps on 21st…
Ordered some Motorhome steps on 21st October and did not have a delivery date. Looked online at reviews and was really worried as they were not good. Didn't need to worry they arrived today 31st October and are excellent and well made
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








