Was sold on there being a one time only fee of $99.00, and agreed to that to move forward then at the next website level it became apparent there was no way to move forward without agreeing to a month... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Same experience as people who comments below: while applying for an ETA, I stopped the process halfway and found out afterwards that 199USD was taken from my credit card. I never approved this amount... Vis mer
Commas support team were super helpful, fast responses and thorough with their support tickets. I was able to get my tech issue resolved quickly with their guidance!
I'd never had a good experience with payment processors until I was introduced to Commas. Now I can tell this is the #1 payment processor for Info Bussineses. The customer service is 100% hu... Vis mer
Selskapet har svart
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 78 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
AMAZING EXPERIENCE
Josh was EXCEPTIONAL. Kind, patient and extremely helpful. To whoever reads this, Josh is the man to get the job DONE.
As a business partner
As a business partner, our experience with Fanbasis has been excellent.
The platform is reliable, well-designed, and clearly built to support creators and businesses effectively. What truly stands out is the quality of their customer service. Keenan and Andrew consistently demonstrate professionalism, responsiveness, and a strong sense of commitment that reflects the values of Fanbasis.
Communication is clear, the team is proactive, and the overall experience has been smooth and positive. It’s a pleasure working with a company that maintains such high standards.
We highly recommend Fanbasis for their top-tier service and professional approach.
Feels like family
I've built a really close relationship with the Fanbasis team and anytime I need help with something it's quick and always taken care of.
Fanbasis has done nothing but grow my…
Fanbasis has done nothing but grow my book of business.
I've been working with Josh and the rest of the fanbasis team do some time now and they have always been supportive in maximizing our collected cash on a monthly basis.
really great customer service.
really great customer service.
First transparent proccesor
After running through so many processors that hold your funds, have zero support and just want to steal or keep your reserves to earn interest, Fanbasis is a diamond in the rough. The whole process A-Z was very white glove, it’s incredibly simple to use, has API docs for automations we build on ops and took away all of the headache we normally have on processors with unprecedented cashflow constraints. So much actually practical functionality for payments and our whole experience was incredibly transparent. Great company.
Great experience.
Great experience.. Nick was very helpful and explained everything so well! Josh Solano was also very welcoming I look forward to a wonderful experience
Fanbasis support
had a great experience with the fanbasis team setting up my account. Josh Solano and Cam Mann were very friendly and helpful., had quick replies, and answered all my questions.
Eddie helped out
Eddie helped out, guy is amazing at what he does, he did everything very smooth and the process went well.
Fanbasis IS THE BEST INFO PROCESSOR EVER!!
Fanbasis has been great to work with amazing comm's always get a response back within a few hours and always been great with processing rates by far an amazing company and the leadership is always reaching out to ask for feedback can't ask for a better realtionship
Don’t look at competition, just process with fanbasis
I have been working with fanbasis for a few months and wish I started sooner. With other payment processors, you constantly run into problems like reserve holds, lack of customer support regarding disputes, and so much more.
I can honestly say that after processing over $30 million in credit card transactions… fanbasis is the first payment processor I have come across that gives you an unconditional relationship and does not hold your blemishes against you.
Fanbasis truly supports business owners. Merchants may have problems with payments coming into fanbasis whether that be reserves or chargebacks… The team at fanbasis is there to assist and support you through challenges instead of penalizing you for your problems and not giving much context.
If you are not currently processing with fanbasis, you need to start right now!!!! My only wish is that I started sooner.
Highly recommend Fanbasis!
Joining Fanbasis has been one of the best customer service experiences ever for me. I reached out to them, hopped on a quick onboarding call with Jayesh then was added to my own private Slack channel with - bunch of the Fanbasis team. The platform is so easy to use but whenever I’ve had a question Josh Solano & Drew literally respond to me within minutes on Slack. 10/10!!!
The Fanbasis team provided excellent…
The Fanbasis team provided excellent service from start to finish. They were attentive, professional, and guided me through every step with clarity and patience. Highly recommended!
Best Processing System on the Market
Super responsive support team, best rates and flexibility with payment options.
Easiest and most convenient way to…
Easiest and most convenient way to manage your sales and processing
Best payment processor hands down
Best payment processor hands down. So far no payment holds, one of the lowest fees, super easy to use, and the team is very fast to respond to any concerns.
Great team down at FanBasis
Great team down at FanBasis! There is no one else doing it like them!
My experience was great with FanBasis
My experience was great with FanBasis, both Cam & Jay took us into their office and showed us where in our systems we were constraining ourselves and solved the problem for us! Seamless afterwards!
Truly Outstanding Support From Fanbasis
Our experience with Fanbasis has been nothing short of excellent. Pedro and Drew deserve major recognition for their outstanding support. They were quick to respond, extremely helpful, and went above and beyond to make sure everything was handled smoothly. It’s rare to find customer service teams who are this dedicated and attentive. We’re very grateful for their help and would highly recommend Fanbasis to anyone.
Onboarding is phenomenal
Onboarding is phenomenal
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







