Commas Anmeldelser 

250
•
TrustScore 2.5 av 5

2,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Was sold on there being a one time only fee of $99.00, and agreed to that to move forward then at the next website level it became apparent there was no way to move forward without agreeing to a month... Vis mer

Vurdert til 1 av 5 stjerner

This site is scammer. They advertise as CCW provider, they charged me $95 and I never received the application license. They also have a fraudulent email address and phone number. Don’t do business... Vis mer

Vurdert til 5 av 5 stjerner

Commas support team were super helpful, fast responses and thorough with their support tickets. I was able to get my tech issue resolved quickly with their guidance!

Vurdert til 5 av 5 stjerner

I'd never had a good experience with payment processors until I was introduced to Commas. Now I can tell this is the #1 payment processor for Info Bussineses. The customer service is 100% hu... Vis mer

Selskapet har svart


Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

250 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 78 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,7

Alle anmeldelser

(250)

170 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Fan basis is a total fraud scheme…

Fan basis is a total fraud scheme online. Do not give them any authorization to charge your account

8. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Commas

Svar fra Commas

Hi Roque — we’re sorry to hear you feel this way. The activity you described doesn’t reflect how transactions on our platform are processed. FanBasis is the merchant of record for purchases made through our platform, and we do not initiate charges without an authorized transaction.

If you have any concerns about a specific charge, please contact support@fanbasis.com
with the details so our team can review it promptly and assist you.

We take payment security seriously and are here to help.

Vurdert til 1 av 5 stjerner

total scam - do not use this service

Paid for a mentorship program that was not at all what was described and got scammed out of all my money

14. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Commas

Svar fra Commas

Hi Gerry — we’re sorry to hear you feel the program didn’t meet your expectations. FanBasis is the merchant of record for purchases made on our platform. We regularly review concerns like this and are happy to look into your specific order.

Please reach out to support@fanbasis.com with your purchase details so our team can assist you promptly.

We take these matters seriously and appreciate you bringing this to our attention.

Vurdert til 1 av 5 stjerner

DO NOT USE THEM

This company is dishonest and a total scam

10. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Commas

Svar fra Commas

Hi there — we’re sorry to hear you feel this way. The concerns you described don’t reflect how our platform operates, and we’d be glad to review any specific issue you may have encountered. Please reach out to support@fanbasis.com
with any details so our team can assist you promptly.

We take customer concerns very seriously and are here to help.

Vurdert til 5 av 5 stjerner

Working with Dantré Taylor at Fanbasis…

Working with Dantré Taylor at Fanbasis has been exceptional. He’s always coming up with solutions, new angles, financing options and custom approaches. These guys are serious players in the market right now, very forward-thinking company, and you can feel they’re genuinely pushing the space forward rather than reacting to it.
Also a big shoutout to Tony Miranda / Lyle Zullo sharp guys and clearly part of why the standard is so high over there

5. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I was double charged

I was double charged. They have a bogus 800 number, and they do not respond to emails. Refused to acknowledge my emails that my software confirmed they read, or deliver refund even well within 30 day money back guarantee. BUYER BEWARE. Unless you like getting scammed.

1. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Commas

Svar fra Commas

Hi David — we’re sorry to hear about the frustration you’ve experienced. We do respond to all verified support inquiries, and we regularly process refunds when we have the information needed to review the request. The situation you described doesn’t reflect how our system normally processes charges, and we’d be glad to take a look.

Please reach out to support@fanbasis.com
with your order details so our team can review this promptly and assist you.

We take these matters seriously and are here to help.

Vurdert til 5 av 5 stjerner

Not just another processor..

Not just another processor...

I've just only recently signed up with FanBasis and already the communication and support has been phenomenal 👏🏽 We've had payment processors in the past, most don't even provide you with a dedicated account manager... With FanBasis, you receive your own dedicated slack channel with multiple points of contact in addition to your assigned account manager...

17. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

FanBasis Seamless + Great Support

Used fan basis as a client, very seamless payment processing and integration. Support team and overall communication was unmatched. Compared to strip where I can never get in touch with anyone. As a new company they're doing a great job and we'll only be getting better!

21. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Nothing good to say !!!!!!!!!!!!

Requested numerous refunds and have been ignored . Next step Attorney General!

20. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Commas

Svar fra Commas

Hi Jim — we’re sorry to hear you’ve had trouble getting a resolution. We process refunds regularly when we have the necessary information to verify the request, and we’d like to take a look at this for you. Please reach out to support@fanbasis.com
with the details of your order so our team can assist you promptly.

We take refund requests seriously and are here to help get this resolved.

Vurdert til 5 av 5 stjerner

Great Processor

Fanbasis has been great so far. Attended their party as well in Miami. Have processed multi 7-figs and their support is well organized.

15. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

scam artist reviews are fake charging…

scam artist reviews are fake charging my cc continually can not get anyone to return a phone call n now phone rings one time n goes bust stay away check ther reviews bbb F department consumer affairs says seek attorney before hiring
SCAM SCAM SCAM

15. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Commas

Svar fra Commas

Hi Johnny — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Vurdert til 1 av 5 stjerner

Stay Away

My personal experience - Never allow a merchant to process a payment using Fanbasis. Fanbasis appears to only process payments for fraudulent merchants. One of these merchants sold my son a fake pair of Air Jordan tennis shoes and the other merchant by the name EstateHub or Try EstateHub, attempted to steal more than $1000 from my credit card account. Stay away from this processing company, as they appear to work with fraudulent companies.

21. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Commas

Svar fra Commas

Hi Steven — we’re sorry to hear about the concerns you described. FanBasis is the merchant of record for transactions on our platform, but we do not sell physical goods such as sneakers nor do we authorize merchants to charge customers outside of the specific purchases they make.

Every creator or seller offering services through our platform must undergo verification, and any misuse of the platform results in immediate action, including suspension or removal. We also actively investigate any report of improper conduct by a merchant and work to ensure customers are protected.

We would appreciate the opportunity to review the transactions you referenced so we can determine exactly what occurred and take appropriate steps if necessary. Please contact us at support@fanbasis.com
with any details you have regarding the charges so our team can assist you promptly.

We take all reports of suspected misuse seriously and are committed to maintaining a secure and transparent platform for our customers.

Vurdert til 5 av 5 stjerner

I've had an exceptional experience…

I've had an exceptional experience working with the entire Fanbasis team. My personal rep Josh has been nothing short of spectacular, answering any questions I have with a quick response time. I would highly recommend anyone looking for a personal payment processing vendor to work with them.

1. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Working with fanbasis makes it very…

Working with fanbasis makes it very smooth to transact with clients. Giving flexible payment options and very good backend systems to ease fulfillment. They are quick to reply and they’re reps have very good industry knowledge

30. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’ve worked with a couple different…

I’ve worked with a couple different companies but all lacked in some areas. Fanbasis has been the best all around, especially on the communication side of things, anything you need they will have it solved very quickly. Highly recommend working with them.

30. september 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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