Bear, the delivery man and driver, rang as promised and let us know when to expect his arrival with our delivery. He arrived on time, was very polite, helpful and unloaded with the minimum of delay.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely terrible customer service. Delayed delivery dates, no communication, emails not replied to, phone calls not returned. Every date given then ignored and when we call to chase nobody knows wh... Vis mer
Order placed, paid and excepted by Colourclad on 21st August. As of 14th October no product has been received. They never contact you ref delivery or updates whether with positive news or to advsie... Vis mer
Despite a lack of communication due to very understandable reasons our delivery was amazing. Bear was very helpful and friendly. The delivery went smoothly and everything was as we expected. Product i... Vis mer
Informasjon om virksomheten
Om Colour Clad Profiles Ltd
Skrevet av virksomheten
Choose from a huge range of standard colours or specify a specific colour and we will source it for you. Whichever finish and colour you choose, our high-quality materials and finish will always keep your building looking first-class.
Kontaktopplysninger
Mendip Business Park, BS26 2UG, Axbridge, Somerset, Storbritannia
- 01278557002
- info@colourcladprofiles.com
- colourcladprofiles.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 32 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Order roofing materials in good faith
Order roofing materials in good faith, advertise said 3-4 weeks. Company confirmed a dated, that date came or went several days later after no communication I contacted them by email, again no reply. I then contacted them by telephone, third attempt some answered. Confirm that there would be an additional 9 week delay on my order, promised to get someone to call me the same day to discuss alternatives. No call. Call the following day to find out more as I have garden room with no roof at this stage. Again given the run around. Servant day later I called to cancel as I need to source materials from elsewhere now. Spoke to a pleasant guy call Matthew, said the order would be cancelled and I’d receive my refund in 3 to 5 days. 2 weeks later after emailing every day I still have record no reply or refund. Will no have to pursue the matter through the courts.
Driver really helpful
Driver really helpful, helped unload delivery.
With delay on f delivery/ miscommunication from office he was very apologetic.
Couldn’t have asked for a more helpful and happy delivery drive r
Fast delivery friendly and good quality
Fast delivery friendly, quality is really good!
Great communication 👍
We used this company on my property in the UK
We used this company on my property in the UK. The company were excellent with the help and advice and worked with me to coordinate delivery of the small window so that my builder could be present. My builder has now completed the job and has conveyed that the quality of the goods were of a high standard. I will be going back to the UK next month so will see for myself. Would definitely recommend this company and would use them again.
Great service
No delivery, no email, don't answer the phone
I received a delivery date that wasn't fulfilled. Then have received no communication about my order. No response to my email. No answer when I call. . .
Very good service
Very good service - will use again

Svar fra Colour Clad Profiles Ltd
The whole process from start to finish…
The whole process from start to finish was nice and straight forward and simple, great product and delivered on time, Bear the the driver was a good chap to, nice to have a chat with.

Svar fra Colour Clad Profiles Ltd
Good guy happy with the sheets

Svar fra Colour Clad Profiles Ltd

Svar fra Colour Clad Profiles Ltd

Svar fra Colour Clad Profiles Ltd
Awful
Awful, on June 1st i ordered the best part of £600 of roof sheet materials, they said it would be delivered on the 6/6/26 I thought great that perfect, 2 days later I receive a tiny hardly noticeable email from them telling me it was a typo and I'll receive it now on the 7/7/26 so 4 weeks, then comes the 7th and I give them a week's grace and rang them back on the 15/7/26 asking where my order was as it was now a week late, eventually after 2 calls attempts and one of them hung up on me I got through to transport, transport then told me oh we have you down as delivery for the 18/8/26 I said no thanks I want a refund, so they said okay we will cancel you should get the refund in a couple of days. 3 days later no refund but another email off "service" this time, saying your refund has now been approved and you'll receive it as soon as the refund team process it, so I guess in about 28 days yeah? Honestly just avoid them at all costs, it's obvious where reviews come from, the customer service has been abhorrent, if you don't want a terrible time do not buy from this company, I'm also incredibly patient, I've maybe written 2 reviews my whole life but this one really took the biscuit.
Very happy with the service
Very happy with the service

Svar fra Colour Clad Profiles Ltd
Speedy delivery
Speedy delivery, and the chap doing the delivery was polite and fast
Good product
Good product, delivery driver (Bear) was very helpful and on time :-)
Roof panels
Great company who provided me with quality product at a competitive price .Delivery was on thedate stated and Bear our delivery guy kept us updated as to his schedule.Items were carefully delivered by a great guy.Highly recommended this company
Don't deal with this company if you value your time and mental health
Given 3-4 week delivery time at order/ payment. After week's of phone calls after delivery date, every time getting a looks like next week. 9 weeks after payment it gets delivered (this seems to be a good delivery time). Some wrong items, some damage. No response to e mails. Don't be fooled by the amazing pre order customer service, that's where it stops.
Pleasure to deal with this company
Pleasure to deal with this company. Good product and good prices. The Driver “BEAR” was nice and respectful.
Highly recommended A*****
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