Colour Clad Profiles Ltd Anmeldelser 

Great service from start to finish and Bear was a very nice guy to boot

Great company, very happy, Bear very helpful

Great company and good service. Did what they said and delivered on time. Bear was telling me about some positive changes and improvements that the company are implementing so looking forward to seeing these when I next order.

Great service, would definitely use again. Kept me informed on delivery.

The delivery driver Bear was absolutely fantastic, very polite and very helpful, I believe he’s a great asset to the company

Brilliant fast service very helpful

Colour clad were extremely helpful from start to finish.
Any questions I had were answered.
They delivered when they said they would. The driver rang me an hour before delivery and even helped carry the sheets into the back garden.
Would definitely use colour clad again

Great products, competitive prices and delivered in full on time. The driver Bear was really helpful. Would highly recommend this company.

Poor service quoted 14-21 days for insulated panels then moved date to 42 days. I called a week before due date and another delay. Asked for a refund of £2118 then no communication only replied when I tried PayPal chargeback. Still waiting and think it’s disgusting a company can make you pay straight away but steal your money when asked for a refund. Avoid!!!
PayPal were great only took 5 days for a full refund.

Roof pannels didnt arrive on delivery date, rang up and they told me it would be another 5 weeks! Worse of all i rang the day before to confirm delivery day and was told it was still getting delivered so waited on site all day for nothing to turn up.

Sent multiple emails with absolutely no response.

Now im chasing for a refund as ive had to sorce from elsewhere

AVOID

Great service,good quality product and price very good.
On another note Bear the driver was very helpful and can deliver to me anytime!!!

A pleasure dealing with these guys. Usually have what I need in stock, if not, they're always able to get it ready quickly.
Great prices, and served with a smile. Can't fault them really.

Really good competitive prices, bear is a top drive, and helpful staff all round.

Was worried to use this company at first because of some bad reviews but I ordered my stock 2 weeks ago and I'm very happy to say the company did what it said on the tim my roofing sheets are of the highest quality and my delivery driver bear had a great sense of humour

When ordering found Josh exstreamly helpfull his fitting advise was spot on. my order arived when i asked for it... i have now fitted my new conservatry roof it only took a day and it dose what they said it would do keeps us cooler in the sun need to wait to see if it is warmer in the winter . I am well please with the finished roof it is far better than I thoight it would be thsnks Josh.

Abysmal! Missing pieces damaged sheets, given delivery date never happened.
6 emails later not even a response from them.
Steer clear.
Still unresolved order placed 29/05.
Neither sales or transport have made any attempt to respond

After ordering online I immediately followed up via phone call to find out when the items would be delivered - delivery date was about 4 weeks from the date of purshase. I was not thrilled but some things take time I understand that. The person I spoke to offered to call me if the estimated delivery date changes [this sounded great at the time].

Fast forward to the estimated deliver date - I had received no calls or follow ups, I had to wait 45 minutes just for someone to answer the phone.

They then told me its "awaiting" and couldn't provide an updated delivery date.

After this I immediately followed up and requests a refund which was denied - due to the Ts&Cs. They advertise great customer support and promised delivery - on their site AND on their mobile service while waiting for them to answer (must have heard the spiel 8 times about how great they are). So they can mess around their customers and take 0 accountability or even empathy - since now I have no roof (since I was planning on the new materials arriving today) and I dont have the materials at hand to replace it.

Give these guys a wide birth if you read this or you may well have a similar experience

I have still yet to receive my order or my refund

Placed my order and given a delivery date for 4 weeks later, I accepted this and paid in full. After receiving my invoice I heard no more, so 4 days before the due delivery date I emailed for an update, no reply, I then called and spoke to a member of staff who said he’d look into it and get back to me soon, no call, so I called the next day and was told the delivery date was now another 4 weeks, no reason given
I asked if there’d was any other option available to me, and again, after calling several times was eventually told that there was no other alternative available.
I then requested a refund, the following day I finally received as email stating my refund would sent to management for approval.
I would strongly suggest that if you are looking for sheet roofing you buy elsewhere
The customer service was appealing, no one seems to care, and it seems they have no stock
Steve Duffell
MD
Paragon Microfibre Limited

At first the company seemed good with a good range of products but a series of failings followed.
Took 10 days for any information on shipping and then advised shipping estimated date 10 days later. Missed a call trying to confirm that delivery date the week before but got no answer when calling back.
When the sheets were delivered, multiple sheets were damaged due to the loading/unloading of them and the paint finish was scratched off in multiple locations. Contacted them and initially Josh was very responsive and asked for some more photos to confirm which ones they would replace. I provided these and then they went silent. Despite multiple chases I have had no further responses and assume that I am now stuck with the damaged sheets.
My advise, spend a little bit extra for the other company with the similar name and save yourself the grief.

The service is to die for. They are there for your every need with advice and support. Gushing guys… all of them xx