Fantastic customer service, cleared up a small issue really quickly and easily. Super speedy delivery, very well wrapped bottles, and a great selection of coffee syrups that I couldn’t find anywhere e... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered a Moccamaster and I’m really happy with it. There was an issue with the tracking for my order so I contacted Customer Service by email. I got a very helpful email back within about 10 minutes... Vis mer
An initial bit of confusion around the delivery with items arriving separately, but quickly resolved. Katie was very helpful in trying to resolve issues I had with the grinder. Customer service was v... Vis mer
Coffee Beans among the best we have tried - we like the Brazilian supercrema (a blend of arabica & robusta). Customer support is very friendly and helpful. There are no regular price offers. it... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We're a coffee and equipment supplier based in Lancashire with a passion for speciality coffee! We believe everyone involved in the creation of Clumsy Goat is of equal importance. That’s why we’re genuinely proud to say that all our beans are sourced ethically and sustainably. This helps us to support the industry, the farmers and of course… their goats! In addition to our beans we stock a wide range of domestic and commercial products, with next day delivery available on most of our range. We also offer purchase and lease options for commercial coffee machines, with consulting and training available too. If you have any queries, need help with an order or would like some product advise please don't hesitate to get in touch, we'll be happy to help :)
Kontaktopplysninger
Chesterfield House, Lloyd Street, OL12 8AA, Whitworth, Storbritannia
- 01706 452 922
- hello@clumsygoat.co.uk
- clumsygoat.co.uk
4,8
Enestående
322 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ceado Rev
A great company to deal with. The grinder I bought was way cheaper than most other places. Order was placed on a Monday and was delivered 2 days later. Not only great prices but super fast delivery also. I was kept updated every step of the way as well. Would definetely use them again.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Brian,
Thank you for your review about our pricing and delivery time! It's great to hear that you will be shopping with us again. We hope you are enjoying your new grinder.
If you have any queries, we are on hand to help.
We hope you have an amazing day!
The Clumsy Goat Team.
purchased Rancilio Silvia E V6
I’ve purchased Rancilio Silvia E V6 Home Espresso Machine - Inox / Stainless Steel and it arrived within a week by FedEx.
Order process was easy and had multiple pay options including PayPal.
I’m very happy with my purchase as I’m pulling some decent espresso shots with the new kit, all good for time being.
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Good afternoon,
It's great to hear that you are making some decent espresso shots with your new Rancilio E V6! We are glad we could get this delivered to you promptly.
If you have any queries, please don't hesitate to get in touch.
Have a lovely day!
The Clumsy Goat Team.
I recently purchased a Rancilio Silvia…
I recently purchased a Rancilio Silvia V6 from Clumsy at a fantastic discounted price. The customer service was outstanding, and the entire experience was a delight. Delivery arrived quickly and completely hassle-free. Clumsy has now become my absolute favourite coffee supplier!
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Ray,
Thank you so much for your lovely review about our customer service and your entire experience! We hope you love your new coffee machine.
You know where we are if you need anything else and we will be happy to help.
We hope you have an amazing day!
The Clumsy Goat Team.
My order for a tamper and espresso shot…
My order for a tamper and espresso shot weighing scales arrived quickly and complemented my new espresso machine and grinder.
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Clive,
Thank you for taking the time to leave your review! It's great to hear that your new scales complement your set up.
Please let us know if you need anything else.
Have a wonderful day!
The Clumsy Goat Team.
I was certainly impressed by the choice…
I was certainly impressed by the choice of Eureka Mignon Specialita machines and accessories. Responses to my questions were fast and helpful. Very pleased overall 😊
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Gerard,
We're so glad you are pleased overall and we were able to respond to your questions promptly.
If you need anything else, we would be happy to help.
Have a fantastic day!
The Clumsy Goat Team.
excellent all round
A good deal on a coffee machine and grinder package; grinder delivered very fast. Slight delay on the coffee machine so they are sending some free coffee as an apology. Excellent customer service - emails rapidly responded to. I'm most impressed and will be buying more from them.
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Good morning,
Thank you so much for your feedback about our excellent service! We do apologise that there was a delay with the coffee machine, but we're glad we were able to send some coffee for this.
We look forward to you shopping with us again.
We hope you have a lovely day!
The Clumsy Goat Team.
Great range of coffee/cocktail syrups
Lots of cocktail syrups. Easy to purchase, quick delivery with regular updates. Will buy again.
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Ned,
Thank you for your lovely review about our syrups! We hope you are enjoying them.
If you need anything else, we will be happy to help.
Have an amazing day!
The Clumsy Goat Team.
I’d never ordered from Clumsy Goat…
I’d never ordered from Clumsy Goat before. But after my Espresso machine went bang I was left in crisis.
Lots of hunting around and I choose clumsy goat.
I didn’t regret it at all.
I ordered late in the day and by midday the following day I was caffeinated and happy again.
Prompt and well packaged.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Good afternoon,
Thank you so much for taking the time to leave your lovely review! We're so glad to hear that your order arrived promptly and well packaged.
You know where we are if you need anything else in the future.
Have a wonderful day!
The Clumsy Goat Team.
Great site
Nice selection, good prices. Smooth and easy order process, great customer service and fast shipping.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Good afternoon,
Thank you so much for your lovely review about our selection, prices, order process, great customer service and fast shipping!
Please let us know if we can assist with anything else.
We hope you have a fantastic day!
The Clumsy Goat Team.
Arrived on time
Arrived on time. Its an amazing grinder am very happy with it. It replaced a 10+ yr old Mazzer Mini. Much easier and quicker to use and gives much more consistent results.
1. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Nick,
Thank you so much for your review! We're so glad to hear that you are very happy with your grinder.
If we can assist with anything else, you know where we are.
Have an amazing day!
The Clumsy Goat Team.
Fab Coffee Products & Service
Great range of coffee & related products - bought the orange motta foaming jug which is fab - quickly dispatched with great service & follow up
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Stephen,
Thank you for taking the time to leave your review! We're pleased to hear that the motta foaming jug is fab and was quickly dispatched.
If you have any queries, please don't hesitate to get in touch.
We hope you have a lovely day!
The Clumsy Goat Team.
Excellent service
Excellent service - friendly, informative, competitively priced, delivered as promised. Purchased Wilfa coffee machine and grinder - delighted with both items. Highly recommend Clumsy Goat.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Brian,
Thank you for your lovely review about our service! We hope you are enjoying using your new Wilfa grinder.
We're happy to help should you need anything else.
Have a wonderful day!
The Clumsy Goat Team.
Excellent website and service
I was looking for a small timer/weighing scales. The search on this site was excellent, easy to find what one wanted quickly
The time from ordering to the time I received my order was extremely short.
The scales came beautifully boxed and wrapped.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Kirsten,
It's great to hear that it was easy to find what you wanted on our site and that your new scales arrived promptly!
If we can assist with anything in the future, please let us know.
Have a lovely day!
The Clumsy Goat Team.
I wanted a sage duo coffee machine and…
I wanted a sage duo coffee machine and found this company while searching. They had exactly what I wanted and at a great price. ordering was simple and delivery was very quick. Excellent company and one very happy customer. Thank you.
18. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Ray,
We're so glad that we had exactly what you were looking for! It's great to hear that you are a very happy customer and we hope you are enjoying your new Sage machine.
If you need anything else, please let us know.
We hope you have an amazing day!
The Clumsy Goat Team.
They have a great range of coffee beans…
They have a great range of coffee beans … I especially love their Italian beans 😍… they also have a really good selection of equipment, accessories etc and their customer service is fantastic - KatieB in particular is very helpful and you get a very quick response time to any queries. I would not hesitate to recommend!! 😀
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Christopher,
Thank you so much for taking the time to leave such a lovely review! We're so pleased that you like our Italian roast and it's great to hear that you have had such a good experience with Katie.
If you need anything in the future, we will be happy to help.
We hope you have a wonderful day!
The Clumsy Goat Team.
Great product and quick shipping.
Great product and quick shipping.
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Bella,
We're so glad you like the product and we could ship quickly!
You know where we are if you need anything else.
Have a fantastic day!
The Clumsy Goat Team.
They are very helpful and knowledgeable…
They are very helpful and knowledgeable about their products and have enjoyed the things we have purchased from them. Fellow grinder and stainless steel aeropress filter. In fact the filter is so great, I am buying more!
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Sandra,
Thank you so much for taking the time to leave your kind feedback about us being helpful and knowledgeable! We hope you love your Fellow grinder.
We're here to assist if you need anything else.
We hope you have an amazing day!
The Clumsy Goat Team.
Rancilio Silvia Espresso Machine
Excellent service with follow up emails to see how I'm getting on. Professional trustworthy company.
18. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Chris,
Thank you for your lovely review about our excellent service! We're so glad we were professional and trustworthy.
If you need anything else, we're happy to help.
Have a lovely day!
The Clumsy Goat Team.
First Class Seller
Great service. Very helpful with getting the Moccamaster delivered on a day that suited us.
Very responsive customer service.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Jane,
It's great to hear that we could assist with getting your Moccamaster delivered on a day that was suitable for you. We hope you are enjoying using it.
If you have any queries, please don't hesitate to get in touch.
We hope you have a fabulous day!
The Clumsy Goat Team.
Great customer support
I bought a Rancilio Silvia Pro X from this company. The first machine unfortunately had some issues, but Katie in support was absolutely brilliant. She responded to my email within 15mins, arranged a collection of the machine for the next working day, and the new machine sent to me within the same week.
The new machine has no issues at all. Great communication throughout, honestly would recommend getting your equipment from this company. It's very reassuring knowing the support is there if and when you need it!
Thanks again, Katie!
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clumsy Goat Coffee
Hi Milda,
It's great to hear that you have had a good experience with Katie and she was able to resolve the issues for you. We're so glad that the new machine is working well and we hope you are enjoying some lovely coffee.
If we can assist with anything else, we are happy to do so.
We hope you have a wonderful day!
The Clumsy Goat team.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.