Bella Barista - For Coffee Lovers Anmeldelser 9 483

Fantastic service

Great locally roasted organic coffee.
Excellent friendly knowledgeable customer service.

Beautiful machine and amazing coffee, very easy to use, so far so good!

Quickly dispatched and sent, nicely packaged too.

Smooth ordering, helpful chat to ensure I got the right machine. Knowledgeable and supportive through the process. Delivery was swift and smooth. Machine is awesome and videos/content on the channel make set up and learning the machine easy.

I was nervous about a big spend but the emails were efficiently answered and the bank transfer prices was undertaken without problem. Happy customer.

Excellent service all the way through. Great communication, good prices and friendly helpful staff. I collected my machine from the showroom and was welcomed with coffee and given a great tutorial of my machine. Thanks. Very much recommended.

I purchased an ECM coffee machine from Bella Barista via bella-barista.co.uk. Before buying, I contacted their customer service by email. We exchanged several messages, and they were incredibly helpful and informative. Every question I had was answered clearly, and they guided me in making my decision. I paid via bank transfer, which was processed quickly, and the next day they dispatched the machine. I received it the following day, and it arrived via courier, perfectly packaged and undamaged. The delivery process was fully trackable, so I can only say positive things about them.

Great service and advice on the coffee beans we like, also a nice flat white after my purchase 👍

Very good coffee and helpful staff.
Will definitely go back more often

Bought a df54 grinder. Fast delivery to top it off they also sent a bag of qc fail coffee beans to season the burrs of the grinder so I didn’t have to waste good coffee. Great service and will be buying from them again.

Great service and very good products.

I bought my Lelit Elizabeth a couple of years ago now with no issues whatsoever. However when the machine developed an issue the technical department were patient clear and logical with their help. However when that failed I sent the machine to them and as expected it has returned fixed and as good as new. I emailed a few times asking for updates and got quick responses. All in all BB did a great job looking after my machine.

First class customer service , had a small issue with something missing from my order , flagged it and received the missing item less than 24 hrs later . Well recommended

Very happy with the level of service I received when having my machine repaired. Highly recommended

Great vibe...amazing coffee. Will definitely do a subscription!

Great coffee and great service, very knowledgeable staff.

Great advice and easy

I have a Meraki coffee machine that needed a repair to Steam Wand and I asked while it was there for the Grinder to be shimmed to allow it to grind Lighter roasted beans, and was told this would be done.

I was also informed that it would take upto 15 working days from receipt for the works to be carried out. 15 days later, not including weekends and the Easter bank holidays I'd heard nothing, I had to contact BB, which was disappointing. It would be nice if they would keep customers updated, especially if they are having staffing issues, which was mentioned as the reason for the delay.

I had to confirm if the Grinder had been shimmed, they weren't aware and had to deeper dive to find the request, the job was done to me satisfaction.

I have noticed that the group tower has some lateral movement, which was not there before, disappointing.

Other than that I'd still recommend them, but they lost a star in my coffee heaven.