Buying from this company has been a headache and a waste of $63.00. Shortly after purchasing, I changed my mind. I emailed them to stop the transaction and not send me these glasses, and I got no r... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've been dealing with ClicCliMe for several years & have yet to be disappointed. Their prices are fantastic, great selection, customer service is extremely helpful. The one return I had to do was d... Vis mer
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I really love the styles of eyeglasses and sunglasses from this company and I feel they are more unique than anywhere else online. I am disappointed that what they offer seems to go out of stock (inde... Vis mer
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Il mio pacco sembrava perso dal tracciamento della spedizione, e mi hanno fatto preparare un altro ordine. Nel frattempo è arrivato il vecchio ordine che era stato bloccato in dogana, ma mi hanno spe... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
CliCliMe is a leader in the online retail of optical eyeglasses & sunglasses. Our mother company is a prominent optical manufacturer. We believe getting great vision and a stylish look should be easy, affordable, and fun, think of us as your one-click eyewear shop.
Kontaktopplysninger
38 Executive Dr, 19702, Newark, USA
- 1-302-273-3109
- service@cliclime.com
- cliclime.com
3,3
Middels
52 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Beware!
Buying from this company has been a headache and a waste of $63.00.
Shortly after purchasing, I changed my mind. I emailed them to stop the transaction and not send me these glasses, and I got no reply. I received the glasses, and the lenses were awful. It was as if I was looking out of a fishbowl. Everything was distorted.
It took them a very long time to respond to me after I called and emailed several times to return my glasses. When they emailed me, they said the person who takes care of emails is sick. They don't provide a shipping label, and you have to pay to send the glasses back. I'll never purchase or recommend purchasing from this company.
20. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
We’re truly sorry to hear about your experience, and we understand why you’re frustrated. We would like to clarify a few points regarding your concerns.
First, we did respond to every email we received from you. As mentioned in our previous correspondence, and as shown in the attached screenshots, our replies were sent successfully. We kindly ask that you check your spam or junk folder, as our responses may have been filtered there.
Second, we apologize that no one was available to answer your call when you reached out. However, we did receive your voicemail and subsequently sent follow-up emails to you.
Regarding the glasses, we normally require some form of documentation, such as photos or other evidence, to evaluate a reported defect. You requested a return and refund, and we provided the necessary return instructions. We understand your frustration after discovering that the return shipping cost could be higher than the value of the glasses themselves.
If the return shipping cost is a concern, we’re willing to discuss an alternative compromise solution with you. Please contact us directly so we can see what we can do to resolve this situation fairly.
We sincerely apologize that your experience did not meet your expectations, and we appreciate you taking the time to share your concerns.
I've been dealing with ClicCliMe for…
I've been dealing with ClicCliMe for several years & have yet to be disappointed. Their prices are fantastic, great selection, customer service is extremely helpful. The one return I had to do was dealt with promptly & service was very courteous. I highly recommend this site!!
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you so much for your wonderful 5-star review! 💕 It means so much to us to know that you’ve been shopping with ClicCliMe for several years and have consistently had a positive experience.
We truly appreciate your kind words about our selection, prices, and customer service. Your continued trust and support mean the world to our team!
We look forward to helping you find many more pairs you’ll love! ✨🥰
Best online eyeglasses
This is the most amazing online eyeglass place I have ever used!!! Their customer service is over and beyond out standing!! I’ve been a customer for many years and now my entire family are also lifelong customers.
Thank you CliClime
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you so much for your wonderful review! We’re truly grateful for your continued support over the years, and it means so much to know that your entire family has become lifelong Cliclime customers!
Providing excellent products and outstanding customer service is always our goal, and your kind words mean the world to our team. We’re so happy to have you and your family as part of the Cliclime family. 🥰
Thank you again for choosing Cliclime, we look forward to serving you and your family for many more years! ❤️
Took forever to get the glasses then…
Took forever to get the glasses then both pairs prescription was totally different from one another. Also poor quality. Customer Service doesn't respond
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
We’re very sorry to hear about your experience, and we sincerely apologize for the frustration caused by the difference in vision between the two pairs, and the feeling that you did not receive timely support.
We did respond to your email yesterday and apologize if our response took longer than expected. Our customer service team responds to customer inquiries every business day, excluding weekends, and there was no intention to overlook your messages.
Regarding the lenses, both pairs were made according to the prescription provided. Since these were progressive lenses, however, the visual experience can vary between different frames because each frame has its own size, shape, and positioning. An accurate pupillary height (PH) measurement is especially important for progressive lenses to ensure the different vision zones are positioned correctly. We can remake them for you free of charge.
That said, we understand that the glasses should be comfortable and provide clear vision. If you remain dissatisfied with the lenses or frames, we’re happy to work with you on an exchange or refund, depending on your preference.
We truly value your feedback and apologize again for the inconvenience. We hope we can have the opportunity to resolve this properly for you.
I really love the styles of eyeglasses however……
I really love the styles of eyeglasses and sunglasses from this company and I feel they are more unique than anywhere else online. I am disappointed that what they offer seems to go out of stock (indefinitely?) and rather quickly. There was a pair of sunglasses that were advertised at the beginning of the spring and summer that in July could no longer be ordered and when I made inquiry, was told to choose something else . The website is very poorly designed and not user friendly and the only assistance was through a chatbot which I find disappointing. I would love to provide a seller review when the company provides more efficient navigation on their site and better avail of what they offer.
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you for taking the time to share such detailed feedback with us. We’re truly glad to hear that you love the unique styles of our eyeglasses and sunglasses.
At the same time, we sincerely apologize for the frustration caused by items becoming unavailable. We understand how disappointing it is to find a style you really like only to discover that it is no longer available a few months later.
We also appreciate your honest feedback regarding our website and customer service experience. Your comments about product availability and website usability are valuable, and we’ll make sure this feedback is passed along to the appropriate team.
We’re continuously working to improve both our website experience and customer support, and feedback like yours helps us identify where we need to do better.
Thank you again for your support and for giving us the opportunity to improve. We hope we can provide you with a smoother experience in the future. 😊
10 days-NOTHING
This is not my first time ordering from this website. I've ordered from this site at least 2 times before and have received what I purchased so I know this site is not a scam. The last pair that I received were perfect, hence the reason I chose to buy from them again. I get a lot of compliments, and I can see perfectly with them. They did mess up my very first prescription but the second pairs were great. However, I recently put an order in on July 9, 2026, both pair being progressives. That could be the hold up, but I don't know and there's no way of knowing because there is no legit pathway to customer service. I have read the replies on here and it states that glasses can take between 3-10 business days. Well, today is day 10 and it's still saying "processing". Today is July 23. I'm beyond frustrated because it should not take THIS long to process and send off some glasses. My last pair took long but this is absurd. It's doubly frustrating because I paid expedited shipping thinking that they wouldn't take 40 days and 40 nights to arrive here. I understand that they are coming from China but even still, there should be kind of update or at least a way to contact an actual human rather than a number that claims to be from New York but doesn't work or a generic "enter your email and we'll get back to you" prompt from their website that only sends auto-generated replies. 2 stars only because I know they're not a scam and the glasses are cute. Customer service and shipping: TRASH.
WHERE ARE MY GLASSES? I kind of need them to see.
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you for taking the time to share your experience with us. First, we sincerely appreciate your continued support and the trust you have placed in us as a returning customer. We're very happy to hear that your previous glasses worked well and that you have received many compliments on them.
At the same time, we completely understand your frustration with the delay on your current order. We know how important prescription glasses are, and waiting without clear updates can be very disappointing.
We would like to clarify that if your current order includes progressive lenses, which do require a longer production time than regular lenses. If the lens specifications or prescription are more complex, additional processing and quality checks may be required before shipment to ensure the glasses are made correctly.
Regarding our phone service, we sincerely apologize for the inconvenience. Due to a health issue affecting one of our telephone customer service team members, our phone line is temporarily operating through an automated message system. We understand this is not the level of support you expected, and we appreciate your understanding during this time.
For faster assistance, please contact us via email service@cliclime.com. Our customer service team generally replies to emails daily, except on public holidays. If you provide your order number, we will be happy to check the latest status of your order and provide an update.
Please also note that once your package is completed and handed over to the shipping carrier, the tracking number will be automatically sent to the email address associated with your order.
We sincerely apologize again for the delay and inconvenience. We appreciate your patience and will do our best to help get your glasses to you as soon as possible.
I placed the order for prescription…
I placed the order for prescription glasses 11 days ago; I still do not have any notification if my glasses have been shipped or not.
I left voicemails and email, no response whatsoever. Their customer service number does not even ring. You just have to leave your name and order number, and they call back which did not happen to me. I do not know what to do.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration caused by the lack of updates and the difficulty you experienced when trying to contact us.
Prescription glasses typically require production time before shipment, but we understand that not receiving a status update can be concerning. We would like the opportunity to look into your order and provide you with an update as soon as possible. Please contact us at service@cliclime.com or support@cliclime.com or out chat with your order number, or reply to any of our emails, and our team will investigate the status of your order promptly.
We appreciate your patience and hope to resolve this matter for you quickly.
Stylish Glasses
I ordered some glasses for the first time from CliCliMe and im glad i did! I'm always hesitant about getting glasses online, but I thought I should give them a try and I am so glad I did! They are comfortable and stylish. I had the blue blockers added to them since I work on a computer, and I don't get headaches as I used to. Thank you, CliCliMe!!
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you so much for your wonderful review and for giving CliCliMe a try! 😊
We’re thrilled to hear that your first experience ordering glasses online was such a positive one. It means a lot to know that you find your glasses both comfortable and stylish, and we’re especially happy that the blue light blocking lenses have helped reduce your headaches while working on the computer.
Your kind words truly make our day. Thank you again for your support and trust in CliCliMe!
Fraud
Response to your reply
Ok, now we noticed that the transaction went through. So it is expedited, how long will it take.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you for letting us know that.
We have received a reply from your friend. She said she will continue to choose expedited shipping and will receive the glasses in about 6-10 business days.
Thanks for letting us know! We are legit professional manufacturer for prescription glasses, please don't worry. If your friend chooses standard shipping, delivery time for prescription eyeglasses/sunglasses include processing time + shipping time. Most orders will be finished within 3-10 business days and another 8-10 business days to ship to her. If she needs the glasses as soon as possible, choosing Expedited shipping is the best.
Let us know if you have any other questions, we’re happy to help! 💛
Our shipping options are:
• Standard shipping: $5.95
• Express shipping: $7.95
• Expedited shipping: $42.95
Orders over $69 qualify for free standard shipping, and orders over $249 qualify for free expedited shipping. The shipping method is selected during checkout, so the final total will include the option chosen at that time.
It looks like an expedited shipping option may have been selected for your order, which would explain the higher total. If your order has not shipped yet, we can still change it to standard shipping for $5.95,just let us know as soon as possible and we’ll be happy to help.
Thanks again for reaching out, and we’re here if you have any other questions!
Quality Lenses for the Price, Difficult Return Policy
I have ordered a few pairs of glasses from the company before with no issues. I generally have to replace frames from them after about a year, as they are okay quality, but you get what you pay for, so I'm okay with that, as they are cute and fashionable. I will say that while their shipping does take forever, I appreciated the unique frames that they offer, as I prefer larger frames and they are difficult to find elsewhere. Their try-on feature is also not as accurate, so I sometimes have to rely on the photos provided from other reviews if they are available, which may not always be completely helpful.
My biggest complaint is with the return policy, which is absolute trash. I've only attempted to return frames for a replacement for one order, and it has been terrible. Returns may only be conducted via chat. The frames must be returned for a one-time replacement within 30 days, and you are only allowed one return, even though there are no shipping accommodations, so you must pay for shipping, which is unheard of, even with most fast fashion companies.
Additionally, dealing with customer service during this experience was also frustrating, as they were rarely available during normal business hours, only available by chat, rather than by phone, because calling the phone number just prompts you to leave a message for an email; however, when they were available, they were well infomred on the policies, and attempted to help within those guidelines.
I had continued difficulty entering my prescription as the saved information would not load on the site, leading to me entering it incorrectly, even after sending a copy of the original prescription that was saved on the site to them, and I was offered a 50% discount at best after expressing my discontent with their services and requesting a refund. All of this after I had to ship the frames back myself, then wait for them to process the return, and then ship the new glasses from the manufacturer overseas, then finally ship them to me. It seems like too much trouble to shop through them to save money.
Overall, I was disappointed with the lack of quality in customer service and the increased difficulty in making a return, so I don't see myself purchasing from them in the future.
Edited:
After leaving said review, customer service reached out to me to provide additional assistance. I did find their additional help outside of their traditional policy to be helpful. Their customer service went above and beyond by providing a partial refund and ensuring that my issue did not persist, even going so far as to pause the processing of my order to confirm my prescription as it differed from the previously placed ones, which I sincerely appreciated.
Ultimately, I found that the quality and service from the company were above par, and I will continue to order frames from them, making sure to triple-check my prescription that I enter to prevent unnecessary complications from entering incorrect information on my end.
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you for taking the time to share your detailed feedback, and for having ordered from us multiple times in the past. We truly appreciate your previous support and are sorry that this most recent experience left you feeling disappointed.
We’d like to clarify a few points for transparency. Your lenses were produced based on the prescription details entered at checkout. When the axis value was first entered incorrectly, we provided a one-time exchange within our 90-day exchange policy. Unfortunately, the axis value on the exchange form was also entered incorrectly. Because this was not a manufacturing error, our policy does not allow for multiple free remakes.
Even so, we tried to assist beyond policy by offering substantial discounts on a new order (up to 50%, even 30%), and ultimately provided a 40% refund as a goodwill gesture, despite the issue not being production-related. Our goal was to share responsibility in a fair way while also covering the significant cost of custom lens remakes.
We also noticed a new order was recently placed and want to sincerely encourage you to double-check the axis value again, as it appears there may still be a discrepancy. We are more than happy to manually review the prescription with you before production to help prevent any further issues.
Regarding your comments about shipping times, chat-only returns, and service availability ,we understand these concerns. Because our lenses are custom-made, our exchange structure differs from standard retail returns. That said, your feedback about communication and convenience is valuable, and we are continuously working to improve both our systems and customer support responsiveness.
We genuinely regret that this experience was frustrating. Our intention has always been to provide affordable prescription eyewear while following a consistent and fair policy for all customers. If you are open to it, we would still be glad to personally review your prescription to ensure the next pair is made correctly.
Thank you again for your feedback.💛
To date I haven’t received my purchase
To date I haven’t received my purchase. I’m worried that I may have been scammed
29. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
We’re very sorry to hear that your order hasn’t arrived yet, we understand how frustrating and worrying that can be. Please rest assured that we take your experience seriously, and we can confirm that your order is real and currently being processed/shipped.
To help you right away, could you please message us with your order number so we can check the latest tracking details and resolve this as quickly as possible? If your package is delayed or lost, we will make it right with a replacement or refund.
Thank you for your patience, we’re here to help every step of the way.
so many compliments!
I have gotten so many compliments on my frames! The purchase process is pretty simple and I've found the size and style that look great.
23. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you so much for your kind words! We’re thrilled to hear you’re getting so many compliments , that’s exactly what we love to hear. 💛
We’re also glad the purchase process felt easy and that you found the perfect size and style.
If you ever need help picking your next pair, we’re always here for you! Enjoy your beautiful frames!
I think I just found my new favorite place to get glasses!
I love both pairs that I got! I originally found them because there was a particular pair that I got from another company that I saw in an ad on Tiktok that were way over priced! I ended up finding the same ones and more that I liked on cliclime and they are much more affordable, are of better quality, and even have a polycarbonate lens option! They did take a few weeks to get here but for the price and quality it’s worth it! Not to mention customer service was super nice! Thank you cliclime! :)
12. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you so much for sharing this, and we’re so happy to hear you love both pairs! 🥰 It means a lot that you found great styles and quality with us at a fair price. We truly appreciate your patience with the shipping , we’re always working to make that faster! Thanks again for your support, and we can’t wait to help you find your next favorite pair! 💖
I highly recommend Cliclime
I love all my glasses, I've already ordered from Cliclime. The glasses are so nice and well made and I love all the styles. And the customer service is excellent!!!!
30. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you so much for your kind words! We’re thrilled to hear that you love your glasses and our service. Your support means the world to us, and we can’t wait to bring you even more styles you’ll enjoy. 💖
Wishing you clear vision and lots of smiles with your Cliclime glasses!
Inappropriate item
I had order a pair of glasses 3 weeks ago, I got the package today but it was not my glasses it was a inappropriate adult toy, not glasses at all, its disgusting and disturbing, I feel like I have been scammed, I have contacted through Via live chat they have not responded when they asked me for pictures, Its absolutely disgusting. I am a 67 year old woman I don't need objects like this absolutely horrid.
25. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
We are very sorry to hear about this disturbing experience. Please allow us to reassure you that we only specialize in eyewear products and do not sell or ship any unrelated items such as the one you described. It’s possible that the logistics company send wrong item and attached the wrong tracking number to your order, which may have caused this mix-up.
Thank you for contacting our customer service immediately and providing photos as requested. But we requested your order number, but we haven't received a response.To help us resolve this quickly, could you please provide us with your order number? This will allow us to file a report with the logistics company and confirm the error.
In addition, we can remake and ship your glasses free of charge as quickly as possible. Please rest assured we take this matter seriously and will do everything we can to correct it.
Thank you for bringing this to our attention, and again, we deeply apologize for the inconvenience caused.
Refunded
Updated review. Wasn't happy with the product, but received a refund.
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Really sorry to hear that. We value every customer's experience. But we want to clarify that driving lenses are not necessarily yellow, they can also be clear, brown, gray, green, blue, and more. Clear driving lenses are typically designed to reduce glare, while tinted lenses in other colors can enhance the visual experience depending on lighting conditions.
Yellow lenses are often used for specific driving situations, such as: Reducing glare from high beams during night driving;Improving contrast and object recognition in foggy or rainy weather;Supporting older drivers with sensitive vision and decreased contrast sensitivity.
The best lens color for driving depends on individual preferences and the specific environment in which they will be used. Yellow is a common choice, but it is by no means the only or default option.
If you are still unsure about the function of your lenses, we recommend visiting a nearby optical shop for verification. If it is confirmed that the lenses you received are not driving lenses, we will offer you a full refund without any conditions.However, if you would prefer a refund regardless, we fully support that as well, our return and exchange policies are genuine and honored. In your email yesterday, you mentioned that the lenses you received were not yellow. We explained that you had ordered non-prescription driving glasses, and clarified that if you require tinted lenses, options such as sunglasses or photochromic lenses are available.
Please note that we did not state that a refund is not possible, nor did we refuse one. We simply explained the type of lenses you ordered. If you are still unsatisfied and would like to proceed with a return and refund, we are happy to assist you according to our return policy.
Thank you for your understanding and support.
Mrs. Radziewski
I have 3 pairs of your Glasses and I Love them and I'm looking for More!!!
19. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you so much for your love and support！Have a nice day！
Horrible CS, Frame Sizing False
Customer Service Is Horrible At Responding Or Resolving Concerns. The Try On Tool Is Garbage And The Frame Measurements Are Not True. The First Pair Was Too Tight, I Asked How To Adjust Them, They Offered An Exchange, I Took It Although The Frame Color Was Out Of Stock. The Second Pair Came In And Were Awful, I Refused To Keep Them So I Battled For Weeks For A Third Exchange. The Frames Are Cute, But Finding The Right Pair Is Impossible Based On Those Two Things. Now I'm Stuck With Frames Yet Again I Will Not Be Wearing Because They Are Just Too Big And Lost Out On $ I Could Have Spent Elsewhere.
27. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you're still not satisfied with your experience, and we understand how frustrating that can be.
After reviewing your order history, we did see multiple exchanges, including an initial one due to personal preference and a second exception made outside of our standard policy to help accommodate your sizing concerns. While we do our best to be flexible and ensure our customers are happy, we also strive to be fair and consistent with our policies.
We regret that the final outcome didn’t meet your expectations and that you haven’t found a perfect fit yet. Your feedback has been shared with our team as we continue to improve our tools and customer experience. If there’s anything more we can do at this point, please don’t hesitate to reach out—we’re always here to help.
Looks great but might be waiting awhile
First, let me say that these are really hip glasses. They probably have the best style compared to other online stores. The prescription is a bit off but it might just be the way my high prescription works with the style I got. Between prescription and style, its a solid 4.5.
However, the biggest issue anyone will have with the store is the extensive amount of time it takes to get shipped. They created a label at least one week before shipping from their warehouse. I waited 2.5- 3 weeks to finally get the glasses. I ordered 2/21 and hot them 3/15) Making the lenses took a week (pretty normal) then another week before they actually shipped then another few days whole it was in transit. So you will be waiting AWHILE to get them. Maybe they're understaffed in the warehouse, who knows?!? The only thing I can say for certain is that the style is spot on!
15. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
Hello, Delivery time for prescription eyeglasses/sunglasses include processing time + shipping time. Most orders will be finished within 3-10 business days and another 10-14 business days to ship to you. We sincerely apologize for the delay in the delivery of your order. Sometimes unforeseen logistics issues have caused a delay beyond our control, and we deeply regret any inconvenience this may have caused you. We ship the package when the label is created. Orders will be first sent from our manufacturing facility to a USPS fulfillment center and then from the fulfillment center to your home. The period between our manufacturing facility to the USPS center can't be tracked so there is no progress. Once the USPS receive the package, they will update the status. Thank you for your support! Have a great day!
Eh they'll refund you I guess
I just want refunded at this point.
Edit: someone has reached out to me they did just offer a refund & I have received it.
I do still wish I was notified before the order was processed if my glasses prescription wasn't compatible with the frames I purchased.
1. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CliCliMe
We sincerely apologize for any inconvenience caused regarding your recent order. Unfortunately, the selected frames cannot accommodate your prescription due to its high strength. Additionally, we regret that our phone service was unavailable as our customer service representative was unwell, leading to unanswered calls. We have issued the refund to you, please check it. If you have any questions or need further assistance, please don’t hesitate to contact us via email. Thank you for your understanding, and we appreciate your trust in us.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.