Although I had heard about a European law requiring airlines to reimburse passengers for long delays, I didn't even think about trying to apply after our plane was delayed on the runway for three hour... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
At first I didn’t know what to expect Follow there steps by sending all info required all through email My flight to Lisbon Portugal with TAP Airlines was cancelled delayed for 2 days they ch... Vis mer
Glad they were able to recover some of my extra expenses that occured after Easyjet just decided to cancel our return flight from Faro without any explanation our assistance. Whithout your help nothi... Vis mer
Our flight from Johannesburg, South Africa, to London was cancelled and as a result we missed our connecting flights to USA. Again our flight from USA to London was delayed. Irwin was excellent in... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 4 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They helped me to recover approximately…
They helped me to recover approximately 180euro for my sudden delayed flight. It took around 6 months to achieve it but that refund covered my tickets price, so it's better then nothing!
Data issue
I was having problems with the data that l transferred to my sister abroad. I went through 2 kind ladies who tried by all means to resolve the issue but still it didn't work but this morning when l called l was attended by Sanny. Great communication, patient, kind and with excellent listening skills who then refunded the money back to my account. Well trained on customer service and she was so helpful. I will recommend her to anyone xxxxx
They handled a case involving a delayed departure and a missed connection
They handled a complex case involving a delayed departure and a missed connection—and won it for us. We’re very grateful! The process took a while (around 10 months), but the result was worth the wait. Communication was excellent throughout, with timely and helpful updates whenever we reached out.
Manchester to Helsinki
After a canceled flight from Manchester to Helsinki in spring 2025 the claim process is simple, it was all completed during the train journey home.
There was however a lengthy process of 4 months before receiving the compensation minus the 29% comission.
Allen was very helpful in speeding up the process at the end
Click2Refund were very easy to deal…
Click2Refund were very easy to deal with, I did not have to do anything after my initial claim and Irwin did everything else, would recommend!
I can honestly say that this company…
I can honestly say that this company works. I was skeptical but gave it a try after my flight was delayed for 5 hours. After a few months I recieved compensation back and would no doubt use them again. Thank you especially to Simon who helped and advised me through this quite easy process of standing up for your right to be compensated.
Great response time
I had a great experience with this airline refund company. From the start, their process was clear and easy to follow, which made a stressful situation much more manageable. Their team was responsive and kept me updated throughout the entire claim process, so I never felt left in the dark.
What impressed me most was their professionalism and persistence. Even when the airline was slow to respond, they handled everything on my behalf and ensured my case kept moving forward. In the end, I received my refund without having to deal with complicated paperwork or back-and-forth communication.
Overall, I highly recommend this service to anyone dealing with flight cancellations or delays. They save you time, reduce stress, and significantly increase your chances of getting the compensation you deserve.
It was a great experience for me with…
It was a great experience for me with click2refund. Ms Eli helped me to solve all the issues for the compensation. I really appreciate ms Eli's effort and the click2refund team who solved my issue ASAP. Thank you
Highly recommended
Highly recommended! We hardly ever fly, and now we had to wait over 3.5 hours at Schiphol for a British Airways flight of less than an hour. And on top of that, we flew to a different airport in London. When filling in all the details for click2refund, I was a bit skeptical. We had to enter quite a lot of information, and I wasn't even sure if we qualified. But now, about 4 months later, it turned out to be more than worth it. We received €700,- compensation, much more than we expected! Special thanks to Ivan who guided us through this process.
Fast and efficient help
The help was quick, without additional complications and for a reasonable fee
Everything was clear and connection…
Everything was clear and connection fast!
This website is legit if you have…
This website is legit if you have problem on your flights delayed your compensation will be delivered to you in just few days
I am very grateful and happy with the…
I am very grateful and happy with the service of the company Click2refund but above all with the agent Fred Brody, who at all times responded kindly and quickly to all my doubts. The objective of reimbursement of the cancellation of the flight along with the return of adjacent expenses in the time estimated by the company was met. Again, thank you very much for your help.
Super smooth and professional…
Super smooth and professional experience. I received my money clearly and transparently, and the 29% fee felt well‑deserved. I honestly didn’t expect this level of service, but Jamie was incredibly helpful and super responsive throughout the process. Thank you!
Firma solidna i w miarę szybko…
Firma solidna i w miarę szybko otrzymałem zwrot pieniędzy za nie odbyty lot
Unexpected, nice experience!!
I am a little late with this review, but I must say I honestly didn’t expect much at first—and I was pleasantly surprised by how well it worked out.
Back in September 2025, we had a trip booked from Brussels to Lisbon, and our flight with TAP Portugal was cancelled and ultimately delayed by about five hours. This completely disrupted our plans for the day of departure. As a Belgian living in the U.S., I was aware that passengers can be entitled to compensation for this type of delay, especially since we were a party of five, so the potential reimbursement was worth looking into.
After researching a few options, I came across Click2Refund. I submitted all the required information, including boarding passes, IDs, passports, and a detailed explanation of what happened. The website clearly states that claims can take some time, so I knew upfront that patience would be required.
I was contacted once around November to provide some additional information, and after that I didn’t hear anything for a while. In February, I decided to follow up—and to my surprise, the airline had already accepted the claim. I was asked to provide my bank details for the deposit, which I was initially hesitant to do. After doing some research and confirming everything seemed legitimate, I went ahead and submitted the information.
Shortly after, I was informed that the reimbursement amount was €2,000 (€400 per person), minus a 29% fee for their service. While the fee is noticeable, I honestly don’t think I would have pursued the claim successfully on my own—and many people simply wouldn’t bother at all. In the end, it was meaningful compensation for the loss of a vacation day, and the process itself was straightforward and easy to manage.
Overall, the service delivered exactly what it promised, and the outcome exceeded my expectations.
Two thumbs up—I would absolutely recommend Click2Refund.
Not a lot of work on my end for a…
Not a lot of work on my end for a refund...definitley worth it! No headaches!!
I used Click2Refund for the second time…
I used Click2Refund for the second time and they delivered again. The process did take a while, but they kept things moving, handled the legal side properly, and in the end I received my compensation.
Overall, it was worth the wait. Clear communication, reliable service, and a solid outcome. I’d definitely recommend them if you don’t want to deal with the airline yourself.
Excellent service.
Excellent service.
It took a while, but I was finally compensated for my flight delay.
I spoke with Kevin, who was very kind and professional.
Fantastic service
Fantastic service. Ivan really helped me out with clear directions, prompt responses to my queries and quick action. He was extremely courteous, patient and professional. I successfully received a refund of Eur 200 for my delayed flight in about 3 month's time.
Quite frankly, initially I wasn't even sure if this was a genuine service !
Keep it up!
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