5 star service again from CIA insurance. They have been brilliant at customewr service. We moved house and renewals were delayed, but they swiftly contacted me and resolved everything. I would not tru... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very helpful phone call in filling the 3 insurance forms for 3 rented terraced properties. I had to psy an Admin fee of £22. It was worth it. On line forms filling for rented insurance can be con... Vis mer
Excellent service, very professional and always keep in touch with reminders. Very competitive quote and no other company has ever beaten them on price Have been with this company for over 10 years no... Vis mer
CIA insurance we’re a saviour. We had an insurance policy coming up for renewal but had a tenant from hell and we’re going through an eviction, and they were systematically destroying the house with h... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Flexible, comprehensive insurance for a wide variety of tenant and property types. We won't be beaten on price, guaranteed!
Kontaktopplysninger
Boughton Leigh House, Brownsover Road, CV21 1AW, Rugby, Storbritannia
- 01788 818670
- trustpilot@cia-landlords.co.uk
- cia-landlords.co.uk
4,7
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 62 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great help
Great help, much recommended. Transferred almost all my portfolio with CIA
8. september 2026
If I could leave a zero star review I…
If I could leave a zero star review I would!
Despite several emails and phone calls I STILL have not received the cheque that is owed to me since before June!!!
What an absolute joke!
8/9/2026
I am fed up with keep contacting customer services, how about just sending me my cheque?
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra CIA Insurance Services
Dear Sally, thank you for your feedback and we apologise that you feel you had cause to raise your concerns. To enable us to follow up on your comments can you please call our Customer Service Team on 01788 818600 and we will be happy to assist and look into this further for you.
Kind Regards CIA Customer Service Team.
Always chase you to renew.
2. september 2026
The agent great at servicepatient
30. august 2026
The lady was very personable
The lady was very personable, could answer all my questions and provided me the paperwork I needed promptly. Great to interact with some who is good at their job.
4. september 2026
Great Landlord ecperience.
I have been using CIA Insurance Services for a number of years and have always had a efficient Service in terms of communication and advice.
1. september 2026
The gentleman I spoke with could not…
The gentleman I spoke with could not have been more helpful
He help me me with my request instantly
I was so impressed and grateful that he was able to help me so efficiently
1. september 2026
Always good service and friendly staff
27. august 2026
CIA operate beyond expectation in terms of service provision
CIA always contact me before renewal by phone. Which is a great service when you consider how easy it is to miss an email or not get post.
28. august 2026
Anmeldelse skrevet uten oppfordring
Chap I spoke with on the phone ref
Chap I spoke with on the phone ref: renewal of policy,
was limited on what he could offer on renewal price but was helpful and efficient.
26. august 2026
Have used this company for 20 years and…
Have used this company for 20 years and now have all my 8 rentals properties covered with them.
Good service
English call centre
Best price.
Only had a couple of properties for a couple of years where Directline was cheaper
A+++
27. august 2026
The agent was knowledgeable and…
The agent was knowledgeable and friendly. Reduced the quoted premium.
Didn't have to wait for long on the phone call.
27. august 2026
Very helpful telephone personnel
Very helpful telephone personnel. Effortless renewal. Have been with them for years
26. august 2026
CIA insurance we’re a saviour
CIA insurance we’re a saviour. We had an insurance policy coming up for renewal but had a tenant from hell and we’re going through an eviction, and they were systematically destroying the house with help from there XL bully.They advised to register a claim on that years policy as the insurance company would not let me register a claim on the new insurance after the eviction. They also helped and advised when we were getting a new tenant.
24. august 2026
The gentleman that took my call was…
The gentleman that took my call was most helpful, talking me through each step which is reassuring. I found him very easy to understand. I appreciate talking to a real person. Thank you.
21. august 2026
Dette er Trustpilot
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