Your engineer was helpful and fixed the issue quickly. Your telephone answering service left a lot to be desired... Could not find our account correctly despite a number of prompts with our busines... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy to arrange visit which then happened as planned. Engineer called beforehand to check availability and suitability. Check went off smoothly. Engineer took off shoes without needing asking. Engi... Vis mer
Selskapet har svart
Stewart Wile was the Technician who came to carry out our check. When making the appointment he was very willing to fit around the times that would suit us and arrived on time as arranged. He was very... Vis mer
Selskapet har svart
Excellent operative. Arrived on schedule (and telephoned a half hour in advance). Straight-forward professional behaviour. Pleasant to talk with. When necessary, explained clearly and concisely. All... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Montør av sikkerhetssystemer
- Brannalarmleverandør
- Brannvernutstyrsleverandør
- Sikkerhetsutstyrsbutikk
- Sikkerhetstjenester
Skrevet av virksomheten
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktopplysninger
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Storbritannia
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Enestående
10k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb engineer excellent
The engineer arrived when he said he would. He was courteous and efficient. He explained the fault clearly.
28. juni 2026
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Would have been 5 stars
Would have been 5 stars, however the alarm was never reset in the cash/devault room at Hoeford depot after the system was tested.
We have an audit due soon and if the auditor found this, we would have failed this element.
20. juni 2026
Svar fra Chubb Fire & Security UK
Dear Mark,
We are very sorry to hear about the issues you faced. This is not reflective of our service standards
Your feedback is valuable to us, and we will use it to improve our processes.
If you have any further comments or need assistance, please feel free to contact us.
Sincerely,
The Chubb Fire and Security Team"
Engineer Lee was extremely helpful.
Engineer Lee was extremely helpful.
Chubb quite expensive for a call out but service good
20. juni 2026
Svar fra Chubb Fire & Security UK
Dear Liz,
Thank you for your honest feedback. We are thrilled to hear about your positive experience with our engineer and the seamless service received.
Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Sincerely,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
excellent service
12. juni 2026
Svar fra Chubb Fire & Security UK
Dear Lee,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
I had a fault with the system so I…
I had a fault with the system so I requested an engineer visit. Gareth, who is my usual engineer, came that day and the issue was resolved
26. juni 2026
Svar fra Chubb Fire & Security UK
Dear Jill,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good Engineer.
28. juni 2026
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The tradesman is very quick and…
The tradesman is very quick and comprehensive and lets us get on with our work.
Good service.
19. juni 2026
Svar fra Chubb Fire & Security UK
Dear Charlie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Problem solved fast
Paul knows our school and system, so dealt with our issue quickly, and is always happy to offer advice.
27. juni 2026
Svar fra Chubb Fire & Security UK
Dear Nicola,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Your engineer came out pretty quickly…
Your engineer came out pretty quickly at near midnight on a very hot day and was able to diagnose and fix a problem with our wiring. He had great customer service skills and was a pleasure to talk to.
27. juni 2026
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Helpful, friendly and efficient
Always good to have continuity of personnel.Paul was as usual helpful, friendly and efficient.
25. juni 2026
Svar fra Chubb Fire & Security UK
Dear Linda,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer arrived on time
The engineer arrived on time. He behaved in a professional maner and completed the alarm service explaining the steps he took as he went about his work. Finally he left the house as he found it with no mess left behind.
A job well done.
27. juni 2026
Svar fra Chubb Fire & Security UK
Dear Edward,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent communication and visit from…
Excellent communication and visit from engineer. He was friendly and professional, very helpful in discussing options.
27. juni 2026
Svar fra Chubb Fire & Security UK
Dear Rachel,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
appointment booking easy and staff…
appointment booking easy and staff pleasant to deal with.
19. juni 2026
Svar fra Chubb Fire & Security UK
Dear Michael,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Richard
Richard is so efficient and professional, gets on with the job with speed and very knowledgeable about his job, explains everything clearly.
27. juni 2026
Svar fra Chubb Fire & Security UK
Dear Richard,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Colin,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great servicem
The engineer is very competent and does an excellent job. Goes above and beyond to make sure everything is as it should be.
26. juni 2026
Svar fra Chubb Fire & Security UK
Dear Karen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Attend call out when I needed them
Attend call out when I needed them. Engineers were very helpful.
19. juni 2026
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Dette er Trustpilot
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