We have had our fire and intruder alarms managed by Chubb for over 20 years. Would highly recommend them. Their staff are all fantastic, always happy to quickly solve a problem, should any arise. We u... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Steve has been coming for several years. It is nice to see the same face when an engineer is visiting my home. He is polite, efficient and I feel safe having him in my house. Problems in the past,... Vis mer
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Staff were very polite and very willing to go the extra mile. Great communication with myself who booked the job in, before leaving they took the time to debrief myself on what they had done and what... Vis mer
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My call to the company yesterday was exactly as a call should be & rarely is! The phone was answered promptly to the correct department I didn’t have to resubmit my details endless times I got my ro... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Montør av sikkerhetssystemer
- også i
- Brannalarmleverandør
- Brannvernutstyrsleverandør
- Sikkerhetstjenester
- Sikkerhetsutstyrsbutikk
Skrevet av virksomheten
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktopplysninger
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Storbritannia
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Enestående
11k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lee rang to say he was on the way
Lee rang to say he was on the way. He was very friendly and helpful. He did his job efficiently and thoroughly.
24. september 2026
Svar fra Chubb Fire & Security UK
Dear Ann,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Steven who did the work was great.
Steven who did the work was great. He did the job quickly and efficiently and with no fuss or disruption to our business. Please pass my thanks to him.
24. september 2026
Svar fra Chubb Fire & Security UK
Dear Austin,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Maureen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Booked annual service
Booked annual service. Dealt with efficently.
24. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chubb Fire & Security UK
Dear Melinda,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Imtiaz,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Very efficient
Very efficient, and good communications.We have been with them for ages!
17. september 2026
Svar fra Chubb Fire & Security UK
Dear Michael,
Thank you for your wonderful review! We are thrilled to hear about your positive experiences with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Friendly
Friendly, positive, efficient, straightforward, helpful
24. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great engineer
Service engineer was good for making contact before our appointment and was pleasant, efficient and considerate when he was here.
I would have given this a 5 star rating except that there was a glitch with the appointment at the call centre so that he did not turn up on the original date arranged.
23. september 2026
Svar fra Chubb Fire & Security UK
Dear John,
Thank you for sharing your experience. It's great to hear that you are satisfied with the service with our engineer, despite the issue with the appointment date. Your feedback is valuable to us, and we will use it to improve our processess and ensure timely service in the future.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
The engineer came in to do a job and…
The engineer came in to do a job and didn't need any supervision. He completed the task in good time and was able to answer questions and offer advice.
24. september 2026
Svar fra Chubb Fire & Security UK
Dear Microtech Electronics,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Willie,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Greg is so helpful and efficient
Greg is so helpful and efficient. Great communication re when to expect him etc too.
24. september 2026
Svar fra Chubb Fire & Security UK
Dear Sue,
Thank you for your wonderful review for Greg! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Helpful and knowledgeable
Helpful and knowledgeable, organised an engineer.
24. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chubb Fire & Security UK
Dear Eddie,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Very friendly
Very friendly, quickly sorted job, had additional kit available that was needed to replace out of date kit.
23. september 2026
Svar fra Chubb Fire & Security UK
Dear Claire,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Excellent work as always
16. september 2026
Svar fra Chubb Fire & Security UK
Dear Nahied,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Helpful friendly knowledgeable
The engineer took the time to explain things and listen to my questions
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chubb Fire & Security UK
Dear Tracey,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Frances,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Phone answers are always helpful
Phone answers are always helpful.
When the man comes to service my device he is always on time. Always helpful and kind.
What more can I say!
16. september 2026
Svar fra Chubb Fire & Security UK
Dear Jane,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Gavin was really good
Gavin was really good - he was polite and attentive to our needs and explained everything he was doing.
22. september 2026
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for Gavin! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
no problems
23. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.