The engineer called me back less than 5 minutes after I reported I could not activate the alarm of the building where I work, which was a massive relief. And the instructions he gave me were very clea... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Phoned regarding a fault message on the system which could only be repaired by a technician. The technician called at our door within 30 minutes! Problem solved in a further 15 minutes. Now that's... Vis mer
Adam the engineer always has good communication skills before arriving. Once on site he knows the layout and how things work here. Always polite and friendly and tells me what works need carrying ou... Vis mer
Selskapet har svart
Although the young man had difficulty finding my house (it has a name but no number), he 'phoned me and I gave him directions so he was there in a few minutes. He was very pleasant and did the checks... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Montør av sikkerhetssystemer
- Brannalarmleverandør
- Brannvernutstyrsleverandør
- Sikkerhetsutstyrsbutikk
- Sikkerhetstjenester
Skrevet av virksomheten
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktopplysninger
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Storbritannia
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Enestående
10k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Engineer arrived nice and early
Engineer arrived nice and early, was polite and extremely helpful.
7. august 2026
Great service
8. august 2026
Phoned regarding a fault message on the…
Phoned regarding a fault message on the system which could only be repaired by a technician.
The technician called at our door within 30 minutes! Problem solved in a further 15 minutes.
Now that's what I call service.
31. juli 2026
We are very old and were in a total…
We are very old and were in a total muddle here. Your chap took over and saw to the whole lot...even looking after us all when we could not cope. Thank you so much!! xx Mrs. Lloyd.
7. august 2026
Punctual polite efficient and smiled
7. august 2026
reliable service
Turned up on time . Good service , pleasant and efficient.
Only complaint is that its expensive compared with other companies .
7. august 2026
ALL MY QUESTIONS DEALT WITH IN A…
ALL MY QUESTIONS DEALT WITH IN A CONFIDENT WAY.ON TIME FOR VISIT.POLITE .
7. august 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra Chubb Fire & Security UK
Dear Colin,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very efficient and human engineer!
The engineer called me back less than 5 minutes after I reported I could not activate the alarm of the building where I work, which was a massive relief. And the instructions he gave me were very clear and easy to understand and follow. I also very much appreciated he stayed on the line with me until I left the building and make sure there was no noise. Thank you again!
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The young engineer who came this time…
The young engineer who came this time was very efficient and answered my technical questions in a manner which I could understand. He was extremely helpful and patient, carrying out all the testing quickly and thoroughly and I felt quite confident that his visit meant the house security was in good hands.
7. august 2026
Svar fra Chubb Fire & Security UK
Dear M Caro,
Thank you for your wonderful review for our engineer! We appreciate your kind words and are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Friendly and helpful advice given…
Friendly and helpful advice given during routine service. Work carried out quickly and efficiently.
Many thanks
7. august 2026
Svar fra Chubb Fire & Security UK
Dear Mr Hill,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Polite mannered men, informative of works
Polite mannered men, informative of works carried out
31. juli 2026
Svar fra Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer arrived at the appointed time…
Engineer arrived at the appointed time and thoroughly checked the system. Fixed a problem he identified with no fuss. Very pleasant.
7. august 2026
Svar fra Chubb Fire & Security UK
Dear Normans,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Just awful
My interactions with Chubb have been one of the worst experiences I've ever had dealing with a company. Moved house, alarm going off all the time, and the only way to switch it off or control it waking us up at all hours was to pay for a very expensive annual maintenance contract. Then they told us that maintenance wasn't even working and they'd need to visit to get us switched on. Now they've invoiced me again for £500 for that visit having already paid £400 for the annual contract. It is like being held ransom - if I could rip the thing off my wall and not deal with this company I absolutely would.
30. juli 2026
Svar fra Chubb Fire & Security UK
Dear Mr Stringer,
We are very sorry to hear about the issues you have faced with your alarm since moving house and would like to investigate this matter further. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Sincerely,
The Chubb Fire and Security Team
Engineer was thorough
Engineer was thorough, efficient and explained all his findings and the repairs done.
31. juli 2026
Svar fra Chubb Fire & Security UK
Dear Samuel,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Friendly operator booked in annual…
Friendly operator booked in annual inspection.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chubb Fire & Security UK
Dear Robert,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
very polite and friendly
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chubb Fire & Security UK
Dear Tracey,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Service carried out by a familiar and…
Service carried out by a familiar and trusted member of your staff who gave my system a realistic valuation.He is aware of my age and situation.
7. august 2026
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear C McDonald,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Dette er Trustpilot
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