We have had our fire and intruder alarms managed by Chubb for over 20 years. Would highly recommend them. Their staff are all fantastic, always happy to quickly solve a problem, should any arise. We u... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Steve has been coming for several years. It is nice to see the same face when an engineer is visiting my home. He is polite, efficient and I feel safe having him in my house. Problems in the past,... Vis mer
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Staff were very polite and very willing to go the extra mile. Great communication with myself who booked the job in, before leaving they took the time to debrief myself on what they had done and what... Vis mer
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My call to the company yesterday was exactly as a call should be & rarely is! The phone was answered promptly to the correct department I didn’t have to resubmit my details endless times I got my ro... Vis mer
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Informasjon om virksomheten
- Montør av sikkerhetssystemer
- også i
- Brannalarmleverandør
- Brannvernutstyrsleverandør
- Sikkerhetstjenester
- Sikkerhetsutstyrsbutikk
Skrevet av virksomheten
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktopplysninger
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Storbritannia
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Enestående
11k anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick and professional
25. september 2026
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
very professional in carrying out the…
very professional in carrying out the service and
giving the school advice on products which they needed
18. september 2026
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer is always so helpful
The engineer is always so helpful. The relief when I seen it was him he always gets the job done !!
18. september 2026
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Mrs Powley,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Bernice,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear James,
We are very sorry to hear that your experience with us has been poor. This does not reflect our values and how we view our customers. We'd like to speak to you to help us be better in the future, please contact us directly at GB_TrustPilotReplies@Chubbfs.com and one of our team will be in touch.
Kind regards,
The Chubb Fire and Security Team
quick response and Mike is always very…
quick response and Mike the engineer is always very helpful
25. september 2026
Svar fra Chubb Fire & Security UK
Dear Nicola,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer dealt with fault on telephone…
Engineer dealt with fault on telephone line
24. september 2026
Svar fra Chubb Fire & Security UK
Dear Maurice,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The help desk operative was very helpful and efficient
The help desk operative was very helpful and an engineer has been assigned to our school to sort out our problem on the same day which is great.
25. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chubb Fire & Security UK
Dear D Wade,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
It’s unfortunate the main panel has…
It’s unfortunate the main panel has been put in so badly, next the door hinges I’m finding it difficult to open the door.
I have advised them of the issue
23. september 2026
Svar fra Chubb Fire & Security UK
Dear Valued Customer,
We are very sorry to hear about the issues you faced with the installation and the unprofessional behaviour of our engineer. This is not reflective of our service standards. We would appreciate the opportunity to address these concerns and rectify the situation.
Please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Sincerely,
The Chubb Fire and Security Team
Friendly
Friendly, helpful staff. Very easy to book a maintenance visit.
24. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chubb Fire & Security UK
Dear Peter,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The representative was friendly and…
The representative was friendly and very efficient, resolving my problem quickly
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chubb Fire & Security UK
Dear Allan,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Service engineer was pleasant
Service engineer was pleasant, efficient and offered advice. My caveat is poor service by your accounts phoneline a while ago.
24. september 2026
Svar fra Chubb Fire & Security UK
Dear Lynne,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the poor service from our Accounts department some time ago. Your feedback is valuable to us, and we will use it to improve our processes and ensure timely service in the future.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
High quality service visit
Engineer Peter Dawson was respectful, friendly, prompt, efficient and he explained work carried out.
23. september 2026
Svar fra Chubb Fire & Security UK
Dear Colin,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Simon was super nice and he sorted our…
Simon was super nice and he sorted our problem super quick and in a professional way! :)
Thank You so much! :)
24. september 2026
Svar fra Chubb Fire & Security UK
Dear Maria,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The gentleman was polite and efficient
The gentleman was polite and efficient. And arrived on the dot.
23. september 2026
Svar fra Chubb Fire & Security UK
Dear Penny,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Svar fra Chubb Fire & Security UK
Dear Graham,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Arrived on time 10/10
Arrived on time , clear and precise advice ,did a good tidy job ,very professional
23. september 2026
Svar fra Chubb Fire & Security UK
Dear Geoff,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Dette er Trustpilot
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