Chelford Farm Supplies Anmeldelser 78

TrustScore 4.5 av 5

4,4

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Great choice of clothes and boots, fantastic service from Ashley who was very knowledgeable and very patient! Got everything we needed and more

Vurdert til 5 av 5 stjerner

Excellent customer service, fast response with a faulty item. There wasn’t a replacement available so sorted a full refund out without me asking. Thanks Georgia Cadman for handling our enquiry so we... Vis mer

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Vurdert til 5 av 5 stjerner

Ordered an item which not every where stocks so pleased they still had some. Had a nightmare with delivery with royal mail and the staff here have been super helpful even sending another item befor... Vis mer

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Vurdert til 1 av 5 stjerner

They offer a price promise for an identica literm on a competitors site. When you ask Chelford Farm Supplies for this they have no intention of matching. Total fib. Just had a reply today some two m... Vis mer

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Informasjon om virksomheten

  1. Hestebutikk
  2. Forhandler av gårdsutstyr
  3. Gressklipperreparatør
  4. Gressklipperbutikk
  5. Friluftslivsbutikk
  6. Hesteutstyr

Skrevet av virksomheten

Chelford Farm Supplies is a family-owned business based in the heart of Cheshire, supplying products from top Equestrian, Agricultural and Machinery brands to customers all across the UK. Our Horse and Country department has a large selection of the best equestrian and country clothing and footwear brands, including Ariat, Pikeur, Horseware, Fairfax & Favor, Dubarry, LeMieux, Hunter and Barbour. We have an on-site Feed Warehouse which stocks a huge range of Horse Feed brands, including TopSpec, Baileys, Equerry, Spillers and many more. Our Farm Shop stocks the very best Animal Health products at the best prices, including Animal Medicines and Wormers, as well as Feed and Supplements such as Rumenco Mineral Buckets. The Farm Shop also stocks a fantastic selection of Country Clothing, Safety and Work Wear, such as Hoggs of Fife, Alan Paine, Buckler and Redback Bobcat Boots. The Machinery Department at Chelford Farm Supplies is a leading UK dealer of Husqvarna and STIHL garden machinery. The range of Machinery in our Workshop is suitable for both domestic and professional users, including Robotic Lawn Mowers, Lawn Mowers, Ride On Mowers, Leaf Blowers, Chainsaws, Strimmers and more! You can also find in this department a selection of PPE and protective clothing, and our in-house expert mechanics are on hand to service and repair your machines on site.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

78 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 40 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service, fast response with a faulty item. There wasn’t a replacement available so sorted a full refund out without me asking.
Thanks Georgia Cadman for handling our enquiry so well.

17. april 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for your kind feedback!

We’re really pleased to hear that you had a positive experience with our customer service team. While we’re sorry the item was faulty, it’s great to know that Georgia was able to resolve things quickly and smoothly for you.

We’ll be sure to pass your thanks on to Georgia—she’ll be delighted to hear your comments.

If there’s ever anything else we can help with, please don’t hesitate to get in touch!

Thank you, CFS

Vurdert til 5 av 5 stjerner

Really helpful advice given by highly…

Really helpful advice given by highly knowledgeable staff. Purchased a Stihl battery hedge-clipper which has been excellent!! Thank you.

2. april 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you for your great feedback!

We’re delighted to hear that our team could provide helpful, knowledgeable advice and that you’re pleased with your Stihl battery hedge clipper—it’s a fantastic choice.

If you ever need any further advice or support, we’re always here to help. Thanks again for your custom!

Thank you, CFS

Vurdert til 5 av 5 stjerner

A great and very responsive company

A great and very responsive company. We had an issue with the finish of a boxed item once opened.
The customer support has been fantastic and they have kept in communication all the way through to sending out a replacement item.
We will 100% use them again.

2. april 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you for your kind review!

We’re sorry to hear there was an issue with the item on arrival, but we’re really pleased our team was able to resolve things quickly and keep you informed throughout the process.

Providing responsive support and clear communication is something we take great pride in, so it’s fantastic to hear that reflected in your experience.

Thank you again for your support — we look forward to helping you again in the future!

Thank you,
CFS

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service,
The boots that I purchase earlier in the year became faulty, Georgia Cadman was very efficient at getting the issue solved. She made everything very easy to sort and communication was very good.
Thank you very much.

23. mars 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you for your kind review! We’re sorry to hear your boots developed a fault, but we’re so pleased Georgia was able to resolve everything quickly and efficiently for you.

It’s great to know she made the process easy and kept communication clear throughout—she’ll really appreciate your feedback.

Thank you again for your patience and support, we truly value it!

Thank you,
CFS

Vurdert til 5 av 5 stjerner

Excellent friendly service

Excellent friendly service. Very knowledgeable about all products. Nothing is too much trouble . Would definitely recommend.

25. mars 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for your kind words! We’re thrilled to hear you found our team friendly and knowledgeable.

Providing helpful, attentive service is something we really strive for, so it’s fantastic to know you had such a positive experience. Your recommendation truly means a lot to us!

We hope to see you again soon.

Thank you, CFS

Vurdert til 5 av 5 stjerner

Fabulous company to deal with.

Fabulous company to deal with. I ordered the Ariat pull on riveter workbooks on Monday afternoon and they arrived on Wednesday morning, Georgia Cadman of Chelford farm supplies did an excellent job, immediate dispatch by a professional courier DPD and immediate delivery within 48hours, fantastic job. Really good price for the boots I am really impressed at the price and the service. I would highly recommend them and their business. The boots fit perfectly like a glove.

25. mars 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for your fantastic review! We’re absolutely delighted to hear how pleased you were with both the service and your new boots.

It’s great to know your order arrived so quickly and that everything—from dispatch to delivery—met your expectations. Georgia will be thrilled to hear your kind words about her service!

We’re also really pleased that you found the boots to be such a great fit and value for money. Your recommendation means a great deal to us, and we truly appreciate your support.

We look forward to serving you again in the future!

Thank you, CFS

Vurdert til 5 av 5 stjerner

Always a pleasure visiting the store

Always a pleasure visiting the store. Everything you need and extremely helpful, friendly assistance.

19. mars 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for your lovely review! We’re delighted to hear that you enjoy visiting our store.

It’s wonderful to know you find everything you need and that our team’s helpful and friendly service makes your experience even better. Your kind words really mean a lot to us.

We look forward to welcoming you back again soon!

Thank you, CFS

Vurdert til 5 av 5 stjerner

Absolutely faultless customer service…

Absolutely faultless customer service and technical know how. Georgia and John were exceptional in helping to resolve my difficulties - lost part and a technical question.

I will definitely purchase from them again and highly recommend the company for swift delivery, excellent customer service and technical knowhow.

Very impressed

19. mars 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for your fantastic feedback! We're delighted to hear that Georgia and John were able to assist you so effectively and resolve everything smoothly.

It means a lot to know you were impressed with both our customer service and technical support. We really appreciate your recommendation and look forward to helping you again in the future!

Thanks again for taking the time to share your experience 😊

Thank you,
CFS

Vurdert til 5 av 5 stjerner

Fantastic Customer Service Agents

Fantastic, personal and real customer service from Georgia, which is a breath of fresh air these days. Without question I'll be using these guys again, the beauty of choosing an independent company is that they have the autonomy to offer a great service. 10 / 10 from Georgia - absolutely perfect.

16. mars 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for your kind words! We're thrilled to hear that Georgia provided such fantastic, personal service — she’ll be over the moon with your 10/10 rating 😊

We truly believe in offering a genuine, human touch, so it means a lot that this stood out to you. Your support for an independent business is hugely appreciated, and we’re so glad you felt the difference.

We look forward to helping you again in the future — thanks again for taking the time to share your experience!

Thank you,
CFS

Vurdert til 5 av 5 stjerner

Had a query about delivery on an item…

Had a query about delivery on an item from the equine department spoke to the e-commerce team who replied to my query within minutes of sending my email. Thank you Georgia Cadman for your prompt response to my emails.

23. februar 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for taking the time to leave such a lovely review.

We’re delighted to hear that your query was handled quickly and efficiently by our e-commerce team. I’ll be sure to pass your kind words on to Georgia – she’ll be thrilled to know her prompt response made a positive difference to your experience.

We truly appreciate your feedback and look forward to helping you again in the future.

Thank you,
CFS

Vurdert til 5 av 5 stjerner

Great service!!

Ordered a pair of boots and got them day after! Fabulous service, great boots and great discount (not related to the review!)
I’ll be buying again 🥰

8. februar 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for your lovely review!

We’re thrilled to hear your boots arrived the very next day and that you’re happy with both the quality and the service. It’s always great to know our delivery and offers are hitting the mark 😊

We truly appreciate your support and look forward to helping you again!

Thank you,
CFS

Vurdert til 5 av 5 stjerner

First class customer service.

What an amazing place and the staff are first class. I am not a farmer, builder, fencer etc. etc. just want the odd item or so and I am treated as if I was a regular customer spending hundreds of pounds. ALL the staff are friendly and helpful. Other shops, warehouses, supermarkets etc. need to look at how Chelford Farm Supplies treat all their customers. Well done! Thank You.

7. februar 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for such an incredible review.

It genuinely means a lot to hear that you felt so welcome and well looked after. Whether someone is popping in for one small item or stocking up for a large project, we believe every customer deserves the same friendly, helpful service — so it’s wonderful to know that came across.

I’ll be sure to share your kind words with the whole team at Chelford Farm Supplies — they’ll be absolutely delighted.

Thank you again for your support, and we look forward to seeing you next time!

Thank you,
CFS

Vurdert til 5 av 5 stjerner

Really helpful staff

Ordered an item which not every where stocks so pleased they still had some.
Had a nightmare with delivery with royal mail and the staff here have been super helpful even sending another item before recieving the failed delivery/collection one back from royal mail.
I regularly use this shop they always send parcels straight away. My OH and son also like shopping here.

4. februar 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for your thoughtful review and for your continued support — it really does mean a lot to us.

We’re so pleased we were able to help, especially with the delivery issues. While problems with couriers are never ideal, we always want to do everything we can to make things right as quickly and smoothly as possible, so we’re glad our team could step in and get a replacement sent out for you.

It’s also wonderful to hear that you, your OH and your son all enjoy shopping with us — that’s exactly the kind of loyalty we’re so grateful for.

Thank you again for taking the time to share your experience. We truly appreciate it and look forward to helping you all again soon!

Thank you,
CFS

Vurdert til 5 av 5 stjerner

Above and Beyond Customer Service

After an absolutely awful experience with Lister and a faulty set of Eclipse clippers, I just want to say the 5 stars is for Chelford Farm Supplies internet customer service, Georgia Cadman has gone above and beyond to resolve this issue.
Although I cannot recommend Lister or the Eclipse Clippers, I can highly recommend Chelford Farm Supplies and will continue to buy from them in the future with confidence.

26. januar 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for taking the time to share your experience.

We’re really sorry to hear about the issues you had with the Eclipse clippers, but we’re so pleased that Georgia was able to step in and help get things resolved for you. Our customer service team always aims to go above and beyond, so it’s wonderful to hear that Georgia’s support made a difference.

I’ll be sure to pass your very kind words on to her — she’ll truly appreciate it.

Thank you again for your recommendation and for continuing to place your trust in us. We look forward to helping you again in the future.

Thank you,
CFS

Vurdert til 5 av 5 stjerner

Extremely quick arrival of order and super friendly nice service

I placed an order for a rug for my horse yesterday, at 10.20am and it was at the front door of my office this morning before I could get in at 8.30am so for them to dispatch and it get to me so quickly is an amazing feat.

Before I placed the order I called the number as I had a question and the lady who answered me call (apologies, I did not take her name sadly) was so kind, helpful and happy to help.

There prices are very good compared to other suppliers of equal size and I have purchased from them before and been happy with my order, but this instance I was so impressed I had to write a review.

Will absolutely be coming back to give my business to them in the future and will be likely checking with their site first before other competitors as they're so easy and nice to deal with.

Highly recommend

13. januar 2026
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for such a fantastic and detailed review.

We’re absolutely delighted to hear that your rug arrived so quickly — from placing your order at 10:20am to delivery before 8:30am the next morning is exactly the level of service we aim for, so it’s wonderful to know it made such a positive impression.

It’s also lovely to hear your kind comments about the team member who took your call. We’re sorry you didn’t catch her name, but we’ll be sure to share your feedback with the whole team — they’ll really appreciate it.

Knowing that you choose to check with Chelford Farm Supplies first and plan to return means a great deal to us. We truly value your continued support and recommendation.

Thank you again, and we look forward to helping you (and your horse!) again soon.

Thank you, CFS

Vurdert til 5 av 5 stjerner

Outstanding online delivery.

I ordered some Dubarry boots for my wife on the 22nd of Dec with free delivery. Almost as soon as I placed the order I had an email to say they had been despatched.
The boots arrived the following day and we are absolutely delighted.
Possibly the most organised and speedy online purchase ever made. Excellent service. Thank you.

23. desember 2025
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Svar fra Chelford Farm Supplies

Hi there,

Thank you so much for your wonderful review!

We’re delighted to hear that your Dubarry boots arrived so quickly — especially at such a busy time of year. Dispatching your order almost immediately and getting it to you the very next day is exactly the level of service we strive for, so it’s fantastic to know you were so pleased.

It’s great to hear your wife is absolutely delighted with them too — that’s the most important thing!

Thank you again for your kind words and for choosing Chelford Farm Supplies. We really appreciate your support and hope to help you again in the future.

Thank you,
CFS

Vurdert til 1 av 5 stjerner

Fake advertising

They offer a price promise for an identica literm on a competitors site. When you ask Chelford Farm Supplies for this they have no intention of matching. Total fib.
Just had a reply today some two months later. Saying that they have certain criteria that has to be matched. These boots were identical on a similar site. Chetford Farm supplies shouldn't offer such a deal if they don't want to honour it!!

3. desember 2025
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Svar fra Chelford Farm Supplies

Hi there,

Thank you for your feedback. We’re sorry to hear that you were disappointed with your recent experience regarding our Price Match Promise.

We do regularly match prices for qualifying items and strive to be as competitive as possible. However, as outlined on the Price Match Terms & Conditions page on our website, there are specific exclusions and criteria that must be met for a match to be approved. For example, we are unable to match prices on certain regulated products, items listed on third-party marketplaces like Amazon or eBay, or prices that fall below our cost price.

While it’s rare that we’re unable to offer a match, it can happen when a request doesn’t meet these required conditions. If you'd like to discuss your specific case further, our customer service team would be happy to help.

Thank you,
Chelford Farm Supplies

Vurdert til 1 av 5 stjerner

No idea about service


I live 45mins away from Chelford but had to make a one-off visit to the area to collect something for a neighbour. Whilst passing, I popped into the shop and bought two bags of lawnsand. When I opened the first bag a few days later I saw that the sand was damp with large, brick-like clumps. Because there was rain coming and I had to get the sand down, I broke down the clumps and tried as best as I could to spread the sand - not a great job. When I opened the second bag it was also damp. I contacted Chelford and they asked me to send a photo, which I did. They then told me to drive back and they'd change one bag. It was £13 ! why would I drive 1.5hrs and spend £7 on diesel for £13? they refused to do a refund over the phone. Lousy service.

22. oktober 2025
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