I love the perks you get with Cheap Cruises. You get more onboard credits and bonus points that you can redeem in dollars off of your cruise. That matters and is the reason that I would rather book... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Cancellation policy is a joke. The website showed that my deposit was 100 percent refundable. Booked it and 3 days later I canceled my trip. I paid $218. I was told that my deposit was paid by them an... Vis mer
Contacted them to inquire about balcony availability on a specific HAL cruise. Was about to givebup the idea of a 2027 cruise when the representative offered a similsr cruise on a Princess ship. Aft... Vis mer
My Agent was so knowledgeable, kind and enthusiastic. A winning combination Plus she went out her way to get me an amazing cruise at a rate that was better than anything I could ever imagine fin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Cheap Cruises provides the lowest cruise prices and more perks than booking directly with cruise lines. Get away on a cruise vacation for way less!
Kontaktopplysninger
100 Quannapowitt Pkwy., Suite 100, 01880, Wakefiled, USA
- 800-972-7447
- customerexperience@cheapcruises.com
- cheapcruises.com
4,0
Bra
123 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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I am done with cheapcruises.com
I am done with cheap cruises. We booked in November 2021. Our credit card then got hit for $700 in airline tickets. New card only used to purchase this cruise. Had 300 obc. Our ship got changed and they removed us from a handicap room. We change to a different cruise. Lost the $300 obc and they gave us $250 obc. We asked that we link to 2 other guests and have early dining. Ok they said done. Last night I went to make my final payment of $212.36 and found out we weren't linked and had no dining chosen. Our only option was late or your time. Both are unacceptable. No choice we have to chose. So I authorize my $212.36 payment. I get up this morning and find they charged $254.83. It took 2 days to get that straight through my bank. And my obc is now $75. I am done. I've been using cheap cruises for over 10 years. All my cruises have been booked through them. Not again. You will not cheat me again.
23. mai 2022
Anmeldelse skrevet uten oppfordring
Arrogant and nasty customer service
These guys are arrogant, rude and not willing to stick to their words. We had a cruise reservation to Jamaica last April. Since the pandemic hit, we had to cancel the cruise. I got an email directly from a travel expert at this company stating that I am issued 125% of what I paid.
Now when I go to get the credits, they are arguing with me saying that I am looking for free money and I don't deserve that extra 25%. They were just talking nonsense saying that it was a mail blast, which is not true. The mail was specifically addressed to me and said 125% of what I paid. Then the person said, I did not specify any dollar amount. So, we cannot honor this.
My point was, say that I made a mistake by sending that email. Instead, they were trying to harass me for their mistake and insult me.
Even if I have to pay a few hundred dollars more, I wouldn't book through them. Such a nasty people working for this company.
11. oktober 2021
Anmeldelse skrevet uten oppfordring
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