Adams done it again! This was a tricky one where a customer had changed the service provider and NVR wouldn't connect to the router. After no more than 10-minutes a rare issue had been sorted and t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
CCTV Direct are a great local company. Their support team is superb, really knowledgeable, easy to get hold of and a real pleasure to work with. Lamont has helped me out the last few times and is an... Vis mer
Spoke to Lamont at support yesterday as I was having trouble connecting a new UNV IP camera to replace a faulty one. I couldn’t get my laptop to connect to it, but he remotely accessed my laptop and r... Vis mer
A customer had a problem with a camera that was installed 8 years ago. Lamont and Adam were amazing. They explained clearly and quickly what needed to be done, accessed the system remotely and fixed... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Kontaktopplysninger
Unit 3 Scala Court, LS10 1JD, Leeds, Storbritannia
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I’ve been using CCTV Direct for a while…
I’ve been using CCTV Direct for a while now and the service is spot on every time. Matthew and the team consistently go above and beyond — knowledgeable, responsive and actually understand the technical side rather than just reading from a script.
Matthew is always on point with tech support, quick to resolve issues and happy to offer proper advice when needed. The products are reliable, well-priced and delivered without hassle.
Solid company, solid support — exactly what you want when you’re on site and need things to work first time. Highly recommended.
CCTV FAULT
Rang in for some assistance and Lamont took over remotely and completed the task in hand no bother….top man and reliable as usual.
I have never known service like this…
I have never known service like this EXCEPTIONAL is an understatement!!! I acquired an commercial installation I was able to sort the NVR by myself but because the cameras had an unknown password DAN spent all afternoon sorting this problem remotely.. DAN is top of my XMAS list ! Bravo CCTV direct your staff are a life saver
Had some problems with network…
Had some problems with network connection for a Ptz joystick, and Lamount helped fix it. Best tech service support. 100% recommend.
Lamont was helpful as always
Lamont was helpful as always. Found the glitch to be down to firmware, requested update problem solved. Much appreciated.
answered query quickly and effectively…
answered query quickly and effectively allowing us to resume operation with minimal downtime resolving our issue
Brilliant service
Brilliant service. I am highly delighted that Dan sorted the problem I had with his knowledge and tech skills. Thank you
Fantastic service and always great support
Fantastic service and always great support from the team, we have been using CCTV Direct since 2007 and never needed to look any further!
James Metcalfe
Director
Mettech AV
Totally focused on resolving problems…
Totally focused on resolving problems customer focused
Excellent customer communication
An asset to the company I would recommend this company to anyone great team
The best technical support that I have…
The best technical support that I have experienced in my 35 years of cctv installation.
Lamont in tech support is always spot…
Lamont in tech support is always spot on, whether it's a BIG or small issue, and it makes me feel confident when a problem arises, Lamont has got my back.
Keep up the great Tech support.👌👍
Excellent pre and post sales service.
I have purchased a number of items from this company and the service has always been excellent.
My latest interaction was with technical support.
Lamont went above and beyond, liasing with the product manufacturer to resolve the issue.
I suggest checking the site you are looking at as there is another online company with an almost identical name.
The company associated with this review are based in Leeds.
Tech Support Lamont to the rescue!
Yet again CCTV Direct Tech Support has exceeded expectations. Lamont has remotely resolved a customers commercial system which was failing to connect after they interfered with their router. No drama, no hastle, all up and running again with no fuss
Top technical support
Top technical support . Fast and very helpful. Proper technical knowledge.
Lamont used his magic touch like a tech wizard.
Excellent technical support as always
Excellent technical support as always, quick to achieve a resolution, really happy with CCTV Direct and their support team
Great service yet again.
Great service yet again.
Many thanks Lamont for your help!
ex support team
Lamont Marshall one of CCTV Direct technical support staff, was excellent in restoring my CCTV system via remote access. He was professional, knowledgeable, and extremely efficient, quickly diagnosing the issue and getting everything back up and running. His clear communication and calm approach made the whole process easy and stress-free. I would highly recommend Lamont and the CCTV Direct team to anyone needing reliable technical assistance.
Another great experience today
Another great experience today - Lamont as normal
got it all sorted - thanks speak soon
Order received next day
Order received next day. Had to call Tech
helpline to set system up.
Daniel Lee was fantastic very pleasant and professional. Great customer service and support. Recommend this company anytime.
Excellent service
From the initial advice, pre purchase, through the purchase, into post sales tech support, the experience has been 5☆
Dette er Trustpilot
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