Adams done it again! This was a tricky one where a customer had changed the service provider and NVR wouldn't connect to the router. After no more than 10-minutes a rare issue had been sorted and t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
CCTV Direct are a great local company. Their support team is superb, really knowledgeable, easy to get hold of and a real pleasure to work with. Lamont has helped me out the last few times and is an... Vis mer
Spoke to Lamont at support yesterday as I was having trouble connecting a new UNV IP camera to replace a faulty one. I couldn’t get my laptop to connect to it, but he remotely accessed my laptop and r... Vis mer
A customer had a problem with a camera that was installed 8 years ago. Lamont and Adam were amazing. They explained clearly and quickly what needed to be done, accessed the system remotely and fixed... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Kontaktopplysninger
Unit 3 Scala Court, LS10 1JD, Leeds, Storbritannia
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
As always an excellent customer…
As always an excellent customer service. Would recommend highly. Adam Jarrett helped out quickly and efficiently.
Thank you again.
Thanks Lamont and Dan recently with…
Thanks Lamont and Dan recently with helping out with some technical issues we have had with remote accessing recently. They are always helpful and always gets issues resolved. Keep up the good work.
Daniel was excellent
Daniel was excellent. Very knowledgeable and helpful. A great ambassador for the company
Awesome tech support from these guys
Awesome tech support from these guys, with technology ever changing, their expert level of support is always at hand and a great asset to anyone using these guys. Cost and performance easily way above the competition.
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NVR recording issue
Fix was done issue put right with minimal fuss.
Technical support
Would just like to say if your thinking about getting cctv then this company is the one to definitely buy your system from as the product speaks for its self right piece of kit and the technical team are 10/10 twice now I’ve had a couple of technical issues and a guy called Lamont resolved them both quick time and can’t do enough for you not often you come across technical support as good so definitely a 👍 from me would highly recommend this company CCTV Direct 💯
100% result once again thanks
100% result once again thanks
This is why i buy from CCTV DIRECT
The tech guys sort out my problem…
The tech guys sort out my problem problem with pass codes and app problem with no fuss over the phone.
I've had support from CCTV DIRECT since…
I've had support from CCTV DIRECT since 2018. Numerous reasons to call for help and always resolved by them with good humour and professionalism. Dan give me advice last week on how to expand our security cameras using most of our existing equipment. Very grateful for their help would recommend them based on my 8 years of experience
Great staff & Company
Dan, Matthew, Millie, Lamont just a few of the people I’ve had the pleasure of dealing with at CCTV Direct over the last few years. Nothing is to much trouble and as a company CCTV direct are so far out in front of any other supplier we use. Friendly, unbelievably helpful and always there in our times of need. 5* from us at L Wilson Security Ltd
So help full and the knowledge of the…
So help full and the knowledge of the product they sell, is second to none Thank You Dan
Tech support is worth buying the…
Tech support is worth buying the cameras from cctv direct alone , very helpful always sort any problems out site
Great products and staff.
Great products and staff. Daniel is usually the one who picks the phone when I call for support, there’s not a single time where the problems aren’t resolved within minutes. Top notch service 👌
Amazing support
I had a video loss issue, and Daniel Lee solved it. He was determined to find the cause and would not rest until he did. It's so good to have a technician who knows what he is doing and will work hard to resolve an issue.
Absolutely delighted with Daniel’s support.
Quick reply
A very good service and quick reply to my question.
What a great group of knowledgeable…
What a great group of knowledgeable friendly people, if you need CCTV these are the people you need on your team. Thank you 👍🏻
I’m delighted to give a hearty Five…
I’m delighted to give a hearty Five Star rating to CCTV Direct and in particular special mention for Daniel Lee who was able to log in to diagnose and fix two cameras which had stopped working. The process was carried out quickly and without charge, and in an extremely friendly and professional manner.
Look no further than this company for any surveillance equipment. Above and beyond during every interaction with them. Thanks again.
As always
As always, these guys have helped me out a sticky situation. They’re always there to give for helping hand and they always do what they say they’re gonna do well done again.
Had an issue with my cameras and not…
Had an issue with my cameras and not working. I called the help line and they went through everything on the phone with me. I am not very tech savvy but they made it idiotic proof, all cameras are working now. They even showed me to set the images in order . Can not fault excellent service start to finish.
Customer service was amazing
Customer service was amazing, speedy response, problem solved within 30 min of raising my support ticket.
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