Been using Captions for several years now. It’s been a great tool in making short form videos. I liked the older web version better, Imo was easier to use, but I think they’ll improve this new version... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Folgenden Eindruck vom Gesprächschat: Erstens ist sofort jemand für dich da und das auch noch hilfsbereit und freundlich. Zweitens werden auch simple Fragen zu Einstellungen bei Untertiteln sofort und... Vis mer
Vorweg, einen Abzug gibt es dafür, dass ich nicht mit einem regulären SEPA-Mandat meine Beträge zahlen kann sondern dazu gezwungen werde eine Kreditkarte zu nutzen... - Aber abgesehen davon war der Su... Vis mer
Captions is a great tool with an incredibly responsive and helpful support team! However, the transition between domains is inconvenient, as users have to migrate their projects manually. I’d... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Captions is an AI-powered video creation company that helps creators, businesses, and teams produce professional-quality videos quickly and easily using generative AI. Founded in 2021 and headquartered in New York City, the company builds tools for automated editing, captioning, dubbing, AI avatars, and video generation. The platform is designed to simplify the video production process, enabling users to create social content, marketing campaigns, and multilingual videos without advanced editing skills. Features include automatic captions, eye contact correction, AI voice dubbing, scene editing, and realistic AI-generated avatars. Captions’ mission is to democratize video creation by closing the gap between “idea and video.” The company believes video is becoming the primary medium for communication and aims to make high-quality storytelling accessible to everyone. Backed by investors including Sequoia Capital, Andreessen Horowitz, Kleiner Perkins, and Adobe Ventures, the company has expanded into AI video research and foundational generative video technology under its broader parent brand, Mirage.
Kontaktopplysninger
177 Huntington Ave Ste 1703 PMB 63183, 02115, Boston, USA
- hello@getcaptions.app
- captions.ai
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 70 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer service
I subscribed to Captions Max but quickly realized that the web version did not include some of the specific editing features I needed for my Chromebook workflow.
This was not Captions’ fault, as I had been incorrectly advised about the features available on my platform. I contacted their support team, explained the situation honestly, and they canceled my subscription and issued a full refund immediately.
The response was fast, professional and fair. Even though the software ultimately wasn’t the right fit for my particular needs, the quality and integrity of their customer service deserve to be recognized.

Svar fra Captions
Redimiento excelente
Buena atención de soporte, plataforma intuitiva, facil de comprender. Solucionan los problemas presentados a corto plazo.
Perfectamente funcional para los servicios que ofrece.

Svar fra Captions
Love the program and ease of use
Love the program and ease of use. The finished products exceeded my expectations every time. We simply stopped using it as we didn't need it any longer but if the circumstances change we will definitely be coming back to Captions

Svar fra Captions
THey get paid and when take your…
THey get paid and when take your crédits away even if you didnt use it

Svar fra Captions
Great support, even though the product wasn’t for me
The product didn’t quite fit my workflow, but the support experience was excellent. The team was quick, polite, and refunded my $11.99 payment almost immediately, with no hassle at all. Really appreciated how smooth and straightforward the whole process was.

Svar fra Captions
Love the app and the customer service…
Love the app and the customer service via their chat is always top tier, professional and patient. Highly recommend trying it out.

Svar fra Captions
Molto utile sia l’app che il sito.
Utilizzo sito e app da diversi anni ed è comodo per tradurre video dall’italiano in tantissime altre lingue. Comodo sia con l’app che la versione web.
Adesso nel periodo di migrazione dal vecchio al nuovo sito ho avuto difficoltà a comprendere alcuni passaggi ed ho contattato l’assistenza che velocissima ha compreso il mio problema e mi ha dato subito la soluzione.

Svar fra Captions
Best Video editing tool with AI edit
The video creation via Ai edit is very helpful. More than the tool the customer service is really, they are helpful in resolving the issues and guiding me to use the app in effecient manner!!

Svar fra Captions
Great AI Tool
Great AI tool and most importantly, excellent customer service!

Svar fra Captions
Muy buenos videos e imágenes
Muy buenos videos e imágenes. Excelente!!

Svar fra Captions
I wasn't ready yet for the subscription…
I wasn't ready yet for the subscription in my workflow but was blown away when I asked for help with cancelling that I actually got reply the same day with help to cancel when I wanted to! Appreciate the great customer service and not scammy!

Svar fra Captions
Fast responde
Fast responde, fast help, thanks for the support

Svar fra Captions
Enfrentei um problema de opacidade na…
Enfrentei um problema de opacidade na render. Reportei à equipe, responderam prontamente que iam resolver. Em poucos dias, o bug foi resolvido e ainda me avisaram por e-mail e pelo app.
Suporte nota 1000!

Svar fra Captions
Nate was excellent
Nate was excellent! I l was charged for
Multiple months and was honored a refund with proper supporting documents . Thank you

Svar fra Captions
Sam is THE man.
Sam is THE man.
I got in some payment trouble and he solved right away.
Good service... Excellent Sam...

Svar fra Captions
Al principio tuve problemas con la app…
Al principio tuve problemas con la app para mac pero el equipo de Captions me respondió súper rápido y pudimos solucionarlo sin problema gracias a su apoyo y ayuda en cada paso. Ahora trabajo con Captions y me hace la vida mucho más fácil. Gracias!

Svar fra Captions
impossible de tester sans souscrir a un…
impossible de tester sans souscrir a un abonnement
dommage

Svar fra Captions
Sam from Mirage was very quick to…
Sam from Mirage was very quick to respond regarding a billing issue. I've enjoyed seeing what the app can do, and excited to continue working on it. It seems cool so far! It really meant a lot that as soon as I emailed, Sam got back to me within minutes; most apps or things like this take forever. Thanks, Sam!

Svar fra Captions

Svar fra Captions
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







