Captions Anmeldelser 

I reached out to Sam to cancel my subscription, and he was incredibly helpful. He handled my request quickly, and I’m now preparing to upgrade to my preferred plan. I truly appreciate the prompt response and excellent customer service. Thank you, Sam!

Excellent customer service. My email was responded to almost immediately, and they took care of my issue right away.

Beware of using this app! I have already initiated the cancellation of my plan a few months ago via ios subscriptions and they will keep charging you!

Great customer service and help me resolve my issue in a timely manner

It significantly reduces the time spent editing subtitles, and it does a great job with them—there’s almost nothing to correct. Plus, the support is excellent, fast, and effective at resolving issues.

I had to cancel because it didn't have the specific feature I needed, and the support was great.

Great customer service. Easy for generation captions

The old version of the app was much better and deserves a rating of 5. The new version is heavily simplified and lacks extra features. It might be fine for casual users and children, but for video editors, such a change is unacceptable.

Is a really good app it helped me a lot and is really easy to use , i 100% recomend it.

Good tools just weren’t for me. I ended up deleting my account and got charged again…. Customer service was on top of it tho immediately which I appreciated gave me a refund etc. All around a pretty good app and good customer service. If it fits your needs it’s a solid pick.

I accidentally paid for the 12-month service when I wanted to try out Captions. When I realised my $200 mistake I contacted Captions' Customer Service. The reply was prompt, the refund was prompt and I cannot thank Sam enough for the excellent service he gave me with total professionality. Thank you Sam and Captions. I will continue to use their services.

I had a "user error" situation and needed immediate help. The chat had an immediate solution and I was back to work in just a couple of minutes.

Have always had a very positive experience using this app. Even when something I needed clarity on would occur, they responded right away and helped find solutions. It's easy to use and we have grown our social media following substantially by using it over the past 6 months.

Customer service is efficient and fast, and the AI-powered Reel editing is excellent—it saves me a lot of time on editing.

Captions is a really cool and great app! I love the different styles they offer and how easy it can be to generate images or sound effects based on the videos that I upload. I do wish for some more template styles and also the AI images could be a bit better in terms of it not looking "too AI" but just right. I also find it a bit of a struggle having to constantly redo my caption style whenever I want to fix just one thing. It seems to make me start from scratch every time. Other than that though it's a pretty solid app. Customer service is a 10/10!!!

I was having some login problems with my current account and I had to contact support. What a great experience. People (or agents, not sure) were really patient and they finally managed to solve the problem.

I purchased the app, but found that it didn't have the features I needed. I canceled the auto-renewal and took a chance by requesting a refund. Within 15 minutes, I received a response, and they approved the refund. This is almost an unheard-of customer service experience. The app looks awesome, and I wish it was what I needed. If you use it, you are with a company that cares about its customers.

Customer service is great, the best in my opinion, captions ai is very cool but unfortunately I didn't need it at this time