Butler and HillAnmeldelser 

The idea is very cool. The puzzle is a gift for someone else, and judging from the pieces I can see without opening the bag they are in, the location is accurate. However, I was disappointed by the generic cover on the box. The cover of the box could have been personalized with either the map depicted on the puzzle itself or with the actual address. Instead it says something like "My Hometown Personalized Puzzle" superimposed on a generic map that has nothing to do with what is inside the box. If I were the recipient of this gift I would not realize when I opened it that the puzzle really was personalized to my home.

I enjoyed ordering from you on two different occasions.

Both packages were received in the time frame that you had mentioned. I appreciated being told accurate information concerning delivery.

Thank you, M. Faucher

Great idea at a reasonable price. We are planning to give our friends personalized puzzles as gifts. Delivery was reasonably fast too.

I bought these as a present so we have not seen the actual napkin. Don’t know if the actual address will be correct.

Great job, it was a good surprise giving my dad a puzzle from where he grew up! Thanks again!

Not what I expected at all... I was expecting an overview of the town like an actual map and it wasn’t anything like that.... very disappointed wouldn’t order again

I did not get exactly what I asked for. I asked for The Village of Trumansburg, NY and got one for the whole surrounding area.

Very positive experience! Staff was excellent. Product arrived as promised within 21 days! I placed the order thsn I changed it a day later. Customer service was outstanding!!

Super fast shipping!! Quality is amazing. I’m very pleased with my purchase of this hometown puzzle.

I ordered a personalised jigsaw ( historical Irish map) as a present for a friend in Ireland and got the delivery to Germany where I am based.
Quick delivery, great quality of the jigsaw and lots of fun, my friend has.

Puzzle is a little smaller than expected, but looks pretty challenging. I like that the center piece is in the shape of a house.

Delivery took longer than expected, and since this was meant to be a gift, I reached out several times about changing the shipping address (since it didn't arrive in time for me to deliver it myself). No one got back to me

Excellent product, reliable service.

Company website explained there were COVID related delays so I was prepared to wait for my puzzles, however, I received both on the same day about 3 or 4 weeks after placing my order.

I have tried contacting you numerous times regarding a wrong order. NO RETURN CALL/e-mail, etc.
Very very frustrating......-I want to order again but will not because of the non-response!!!

The recipient wasn't pleased but the delivery was speedy and an immediate return of refund for purchase. I would give 5* for customer service.

I have nothing but rave reviews for this company. I ordered four puzzles as gifts and they arrived eight days after they shipped. The box was in pristine condition and the individual puzzles were boxed separately. Customer service was fabulous, as I made an error on my original online order!