Butler and Hill Anmeldelser 292

TrustScore 3 av 5

2,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Ordered a map of our small hometown. I was disappointed that the majority was just plain white indicating farmland. I was hoping for more detail of the town. Not many of the streets were even listed.... Vis mer

Vurdert til 1 av 5 stjerner

Hoping my puzzle will actually arrive before Xmas. Tracking info sent 19 days ago still shows the package is awaiting pick up from the original source location. Also tried the customer service number... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

My granddaughter lives one block from San Rafael Bay so half of the puzzle is water which is just a big blue sameness. I think that more of the city could have been shown so that streets and highways... Vis mer

Vurdert til 5 av 5 stjerner

We received this crossworld map earlier than expected and it has been great so far! It's a really great gift for someone who really likes geography and world trivia, and it's a nice gift that gives th... Vis mer

Informasjon om virksomheten

  1. Gavebutikk
  2. Hobbybutikk

Opplysningene stammer fra ulike eksterne kilder

We're proud to present the Butler & Hill range of speciality gifts. Offering a range of unique and personalized map gifts, you will be sure to find the perfect item for any recipient. For a stunning one-of-a-kind gift, these personalized maps are perfect for all occasions from weddings and anniversaries to house warmings, ensuring that you have given something that is both thoughtful and meaningful.


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

292 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Wrong Puzzle Date

I ordered a Christmas gift for my wife. Here birthday in the USA was 09/05/1957 (which is September 5, 1957).

Because the order was filled in England, they read the date as May 9, 1957; and filled the gift order with a puzzle for May 9th (rather than for September 5th).

The order had to be tossed away and the purchase canceled. Terrible customer service. - PH

14. januar 2022
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Svar fra Butler and Hill

Hi Peter I am sorry that your wife's birthday date was interpreted incorrectly. I understand that a refund has been issued. Regards Pauline

Vurdert til 4 av 5 stjerner

Son in law happy

Shirt we ordered was well made, arrived well ahead of Christmas. My son in law tried it on Christmas morning and happy with the fit,
We questioned the return policy of 30 days, since more time than that had already passed by Christmas. Thankfully, shirt does not need to go back.

6. januar 2022
Vurdert til 5 av 5 stjerner

Beautifully Crafted Gift

I sent a Butler and Hill Shamrock map as a gift. The recipient loved it. The piece is beautifully made. I will definitely purchase from Butler and Hill again in future.

6. januar 2022
Vurdert til 1 av 5 stjerner

Never received

Never received. Ordered very early (Nov 8) for Christmas arrival. Checked in with B&H near end of Nov and recommended I check in on Dec 8. On Dec 10, nothing arrived and no change in shipping status. Now, unable to receive from any other supplier in time for Christmas.

22. desember 2021
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Svar fra Butler and Hill

Hi Deena. thank you for your feedback. I am sorry that there has been a delay in the receipt of your order. I have checked your tracking this morning and it would appear that it is due for delivery tomorrow (24th Dec) Regards Pauline

Vurdert til 5 av 5 stjerner

Outstanding Customer Service

The second puzzle I received was perfect and will make a lovely housewarming gift. Customer Service at Butler and Hill responded to my email and expedited a corrected replacement. Mistakes can happen with complicated technology and in this case I have no complaints with the final result. I have ordered several National Geographic Puzzles before, satellite and topographic, and am thankful they are still making the My Town personalized puzzles.

6. september 2021
Vurdert til 1 av 5 stjerner

NEVER RECEIVED ITEM

I HAVE NEVER RECEIVED THE PUZZLE! THAT WAS ORDERED OVER A MONTH AGO!!

10. august 2021
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Svar fra Butler and Hill

Hi Jennifer,

I'm sorry that your parcel hasn't arrived yet, it seems that the USPS side of the delivery is taking longer than expected. I have checked your tracking and this is the last update.

Tracking History
August 2, 2021, 4:33 pm
Departed USPS Regional Destination Facility
INDIANAPOLIS IN DISTRIBUTION CENTER ANNEX
Your item departed our INDIANAPOLIS IN DISTRIBUTION CENTER ANNEX destination facility on August 2, 2021 at 4:33 pm. The item is currently in transit to the destination.

If you need any more information please contact our customer care team at the link below and they will do all that they can to help.

https://butlerandhill.com/pages/contact-us

Sorry for any inconvenience that this has caused.

Kind regards,

Bev

Vurdert til 1 av 5 stjerner

Never received my puzzle I spent 35.00…

Never received my puzzle I spent 35.00 on. Don’t trust them.

9. juli 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Butler and Hill

Hi Caroline,

I'm sorry that you haven't received your order. I would investigate the personally, but there doesn't seem to be an order number attached to this review. If you could email our customer care team at the link below with your order number, someone will look into this for you.

orderhelp@butlerandhill.com

Please let me reassure you that we will do everything that we can to resolve this issue.

Kind regards,

Bev

Vurdert til 5 av 5 stjerner

Impressed with the details

I recently purchased a personalized puzzle as a gift. My niece was very impressed with the detail of the puzzle and my birthday message. She said she was going to frame it. I’m glad I was able to find this for her as she enjoys puzzles.

3. juli 2021

Dette er Trustpilot

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