Un’esperienza talmente frustrante che, a un certo punto, ti viene spontaneo chiederti se sia più semplice gestire un’azienda o lanciare il telefono dalla finestra. Meta Business Suite riesce ne... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
How have they not fixed this mess of an experience?? It is unacceptable for the amount of dollars spent marketing through Facebook business that the user experience is this bad. Basic things are impos... Vis mer
Non so chi abbia inventato il business manager di Meta: è una delle creazioni peggiori in assoluto, difficilissima da capire e da gestire, costosa, inutile nonostante l'uso dell'intelligenza artifici... Vis mer
Man findet keine Worte mehr um diesen Laden zu beschreiben. Blockieren, Sperren, Herabstufen, Videos voller Gewalt bleiben stehen, kommentiert man dagegen wird man blockiert. Erinnert an die dunkelste... Vis mer
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Paid for boosting a post but was…
Paid for boosting a post but was rejected, asked for a review, still rejected. Quite obscure what grounds they rejected ,all it was a job advert for a shop of ours . Anyway kept charging my debit card though. Tried to remove the payment method nope. They still have outstanding payments . What a piece of rubbish Meta is. DONT PAY THEM TOBOOST ANY POST .
the worst customer service ever !
Facebook Ads account suspended for no…
Facebook Ads account suspended for no reason...
Facebook customer service is appalling
Facebook customer service is appalling. I have reported an issue with a Facebook page many times, sent dozens of emails and messaged on chat to be ignored and not to be even acknowledged. This kind of treatment is appalling.
My Facebook pages dissapeared overnight without a trace.
I have not closed the page so do not understand what is going on!
I have reported this technical issue on multiple occasions to not even get a response. This is not how you treat your customers. Would someone please at least acknowledge my reports and emails and rectify the issue.
issue never resolved
Every time I've had an issue it hasn't been able to be resolved. This goes for ads previously and WA business. I will change this away from 1 star if this simple BUG on Meta's side is fixed in the next couple of days.
Catastrophic Support
Support is no help
They keep banning my ad account and never give a reason why. Contacting support gets you nowhere and you’re stuck not being able to advertise your business for weeks on end. Apparently there is some “specific department” that is able to derestrict your account but the support you are able to contact has no connection with this department and can’t get you in touch with them.
Just a Petrie dish for FRAUD
Just a Petrie dish for FRAUD
I’ve had been using Facebook for a very long time and also using there Marketplace successfully up till a month ago when Facebook suggested I used a platform called STRIPE to reach out to buyers and also provide couriering items I sell.
In a nut shell, STRIPE accounts are obviously easy to set up by fraudsters using stolen credit cards, debit cards and it’s evident STRIPE accounts are easy to hack by Fraudulent individuals.
STRIPE will not release any funds to new customers until you can prove via Facebook, with a tracking number, that you have posted the item your selling. Once you do this STRIPE will process the payment, but being a new customer it takes 10 days. So STRIPE sits on the funds for 10 days and possibly more so you would of thought they would have picked up the fact that the account or card used was fraudulent…. Apparently not… and Facebook aren’t interested either. Even when you want to protect others from Fraudulent users by reporting the Facebook user!
Facebook Meta is just run by criminals for criminals.
World's most greedy company I have ever…
World's most greedy company I have ever seen in my life.
They're not serious about their users. I'm a full-time Facebook advertiser, but without doing any fault, they restricted me from advertising. In their system, in every setting and option, there're some bugs and problems.
Trustpilot.com is a Danish consumer…
Trustpilot.com is a Danish consumer review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. Nearly 1 million new reviews are posted each month. The site offers freemium services to businesses. Wikipedia
CEO: Peter Holten Muhlmann (2007–)
Founder: Peter Holten Muhlmann
Founded: August 2007
Headquarters: Copenhagen, Denmark
Revenue: 131.4 million USD (2021)
Traded as: LSE: TRST; FTSE 250 component
The worst customer service
The worst customer service, I use this for my Ecommerce and they are not solving any issues recently!!!
Worse customer service I have ever dealt in my 21years business life
In Dec 21, my Facebook account is hacked and £16,262.12 unauthorised advertising spending was created. Although Facebook confirmed in writing that the account is compromised and the unauthorised spending was returned on 18th of January , they never processed the refund in real! 6 months passed and they still telling me to wait. I only hear "rest assured, internal team is working on the case". They cannot give a specific timeframe. 6 months passed! CASE ID : 445914607035110
Lack of customer service for business customers
We have been unable to change the payment card on our business account, through which we spend £10k+ per annum. Despite speaking with the Facebook bot, the Concierge Service, and then three real humans, including one who professed to being our account manager, we're now four months in and nobody can fix the issue (or even take ownership for it). Disappointing and it is now affecting our business.
I work with internet sales
I work with internet sales, I read all facebook guidelines so I don't have to go through unnecessary blocks, I advertise products within a total policy in favor of facebook, and even then I can't advertise with so much blockingI want to be able to work peacefully, I'm sure that if they review the analysis I've already asked, they'll release my ad pages.
As has been stated by many on this…
As has been stated by many on this thread the Meta organization is a pariah with respect to eCommerce. Hopefully, Mr. Elon Musk and others of like mind will go after monopolies such as Meta which are nothing other than Marxist criminal enterprises.
absolutely dreadful service. I will find another way of advertising…
I see that very few people are happy with this company. Meta as it is now called is the worst company I have ever had to deal with. They make their ads payments arrangement very complicated and it is impossible to contact anyone personally . I will find another way of advertising my business. When a business is regularly taking your money they should be very easy to contact. The trouble is they simply do not care
facebook are total scumbags.
facebook are total scumbags.
They cause problems and have made it impossible to contact them to solve those problems.
They will ban your acocunt for the most ridiculous reasons, yet will allow other people to be incredible offensive, racist, prejudice etc.
They will even ban you for simply responding to abuse from someone else, yet that other person remains unbanned and their nasty comments online.
Your profile is also secured in…
Your profile is also secured in Facebook.com. sign-up and engage monetisation online platform.
Don't waste you money on this
Don't waste you money on this, completely stupid system.
I was hacked Facebook ad
I was hacked Facebook ad
I was hacked Facebook ad. Bank account need to be blocked to avoid paid hacked ads. Facebook didn't support anything even 9 working day. Terrible!
Support case : 620672872348846
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