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The website (business.facebook, meta and facebook) being unclaimed speaks volumes :-(

My business page was recently hacked, no idea how given two factor is enabled, but I am waiting for meta support to provide an update.

I have had to do all the hard work myself. Deleting users who shouldn't have access, removing content they posted and stopping an AD they had scheduled to run on my account. I cannot however return my business page NAME to its original state - because its been changed by the hackers within the last 60 days!

The business who advertised on my Facebook business page is bestchoice4us, but they unsurprisingly cannot be reached!

Long and short of it is that after 4 days my business page remains rebranded as another business name :-(

Efficient in delivery of data and transmission of calls

I have a friend with whom we were sharing a Meta Business ads account. He got hacked. The hacker took control of his account, where his payment methods and mine were related. I got stolen 400 € through PayPal, which PayPal fortunately refunded me this amount.

However, my VISA card is still connected to that account, and I keep having (failed) payments. I needed to block this credit card, otherwise I'd keep being stolen money.

Meta is not replying to my support request. I'm quite shocked by the fact they don't care about people getting their money stolen.

If you do Facebook Ads, be extremely careful. Only allow one account to make the billings, and one payment method.

Do not rely on Meta's support.

EDIT: I sent again 2 request. The support replied with automated messages:

"Thanks for contacting Meta.
It looks like you're not able to make any changes to the billing preferences or payment methods because you're not an ad account admin. Only an admin of the ad account can make changes to billing or payments settings.
If you're not an admin of a Business Manager associated with the ad account, you'll need to contact a current admin of the ad account to make the changes you're requesting."

That's so bad, because the admin has been hacked. Their support won't be helpful if you ever get your money stolen through Meta.

me hackearon mi cuenta de instagram y me bloquearon facebook... imposible recuperar o intentar recuperar.. toda mi información, paginas, actividad a la basura... felicidades Facebook por hacer un trabajo pésimo.....

Nur noch K.I. und automatisierte "Optimierungen". Absolute Schwachsinns-Optimierungen wie unpassende Musik, Filter oder Retuschieren. Wenn man selbst Texte eingibt, muss man inzwischen bis auf Placement Ebene gehen, weil das nicht von alleine aktualisiert wird, obwohl man die Texte auf Anzeigenebene in die Maske eingibt. Dadurch dürften zig Advertiser unpassende Werbung ausspielen, weil man das nicht direkt sieht.

Auch sieht man nicht, wenn Meta trotz Ausopten von Automatisierungen diese im Hintergrund wieder einstellt. Warum auch immer, aber jede Funktion im Ad Manager dient dazu, nicht das zu machen, was der Advertiser will. Der Support ist bei so vielen Unsinns-Funktionen und Kinderkrankheiten im Erwachsenenalter des Tools auch nicht mehr in der Lage, zu helfen.

Meta Business wird mit jedem Update schlechter.

just a complete shitshow.

Wanted to schedule reels, should be a really basic and easy hard to 🖕 up feature right?
well i guess not, because everytime (about 7 tries now i've tried to schedule a reel. and they just get deleted. Meta maybe give up that 💩 VR headseat and put some money and resources where your customers actually need it.

Absolute total shambles. The whole site is awash with scams, frauds and being run as a platform for crooks.
FACEBOOK, SORT THIS MESS OUT OR SHUT IT DOWN.
YOU ARE DISGUSTING

What didn't go wrong? Adding or deleting ads is hit or miss. Marketplace "buy now" buttons that we didn't add, and unwanted automatic shipping with USPS, a service that we don't use for our oversized model shipping. Deleting an out-of-date business page on demand is impossible, there's always a delay, and ads can be rejected for who knows what reason with the arbitrary rules set by the Silicon Valley sycophants who set up this mess. Meta needs to go back to Beta until they debug and figure out how to make a business site run.

Full of Bugs and Errors. Their meta support team is just drama they do nothing to solve your problem. And most of the funny thing is that there are very basic problems bugs in the system and they are unable to resolve them. Extremely worthless. My facebook page is unable to activate Call to Action button so that I can redirect my traffic to my website but they have disabled this feature. And when I contact their so called meta support centre they say we can't do anything.

Literally, no way to get official support. No way to contact. There is no way to resolve any issues of any sort.

Having pixel issues for months with no available assistance.

all I wanted to do was set up a shop in FB to sell handmade items and have it connected to my IG account, the interface is bloated, full of bugs, needlessly difficult and doesnt work. other complaints confirm that its not me its FB BS, I spent countless hours on support chat and phone calls to no avail. in just a few hours I was able to set up a store on Michaels new Maker Place, upload my items, set up shipping, and go live. so easy... FB business suite is an epic failure. I had to put a pinned post on my business page to not even bother using the "shop" tab. how embarassing.

Should be called lesbianbook full of sick women stalking other women worse then men this site needs to be shut down permanently

Facebook/Meta business suite is a confusing mess, and after so many years it's still full of glitches. To make things even worse, their service level is unbelievably mediocre.
Issues with FB has been going on for years, but it keeps getting worse and worse!

Very very complicated to get my head around it. Not intuitive at all, Facebook must do better!

Absolutely terrible. We suddenly lost access to both our business account and one of our business pages — through no fault of ours.

You'd think it would be simple for support to re-establish access for a business, but three (3!) weeks later nothing has happened. I have written with support maybe 10 times, and every time I receive a copy-paste answer in broken English, usually starting with "I hope you're having an amazing day" and then moving on to "the Internal Team is working on it".

No time frame is offered. Not a word about what might have happened. Nothing. Just the same bot-sounding answer from some first-line-of-defense-support-centre-in-a-faraway-place. For three weeks now.

My companies have spent 10s of thousands of dollars on advertising on Facebook, yet this is the level of business support you can expect when something with Facebook's own platform breaks.

AUGUST 2nd 2023
An update to illustrate the absurdity of Meta's support. It has now been almost two months since we lost access to our business account. No updates are shares by Meta, but if you write them they will reply — always with meaningless platitudes in broken English. The whole thing is quite Kafkaesque. Latest message:

"We already seek them immediate assistance therefore, we further seek an additional amount of time for us to get back to you as this is to make sure that we provide you the exact resolution. We wish you and your business well. Have a great day!"

Poco intuitivo, scarsamente funzionante e molto limitante. Se non fosse necessario per l'ADV, non lo userei mai.

Terrible company. We spend over £50 a week on adverts. They have switched to computer editing your adverts so they never work properly. We have lost £1000's in business due to their computer errors which they admitted too. They refuse to compensate us for the errors.
We have now switched to a different on line company which so far is better than Facebook Meta
Stay away from Meta as it is a waste of money

Worst experience I've ever had with an app. Also, their support is non-existent, all the other reviews are correct. How this scam app is not yet bankrupt is beyond me. I guess they are very good at tricking investors, and people like me, who trust them cause it's a big name... There's no way you can be this BAD and still exist... it's WRONG! Something isn't right here...

Facebook hat nun alle meine Ausweisdokumente und alle meine Daten. Zusätzlich musste ich mindestens 3 Konten anlegen:
-Facebook
-Bussines
-Commerce

ES NERVT FACEBOOK/META

Ich will noch nur mein Geld für Werbung für mein Online-Shop ausgeben...

Nervend... Zeitraubend.... Programmierfehler auf der Webseite "/>"

"Verifizierung für XXXXXXX fehlgeschlagen
Wenn du glaubst, dass es sich um einen Irrtum handelt, kannst du deine ursprünglichen Informationen zur erneuten Überprüfung einreichen oder deine Informationen aktualisieren und es noch einmal versuchen."

"Dein Shop weist 2 Probleme mit dringendem Handlungsbedarf auf
Um die nachstehenden Probleme zu beheben und keine Angebote zu verpassen, ist eine Handlung erforderlich."

Und die Überprüfung dauert schon seit 3 Tage:
"Wir überprüfen deinen Shop
Wir führen eine Standardüberprüfung durch, um sicherzustellen, dass dein Shop unsere Nutzungsbedingungen für Verkäufer einhält. Kunden können deinen Shop durchsuchen, sobald er genehmigt wurde."