Burts Online Ltd Anmeldelser 

1 461
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The carpet was delivered quickly, and it appears to be of good quality and as envisioned. Unfortunately I ordered the wrong amount but Burts organised a stress free return and full refund minus the de... Vis mer

Vurdert til 5 av 5 stjerner

Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Vis mer

Vurdert til 5 av 5 stjerner

Prompt dispatch of well packaged carpet remnant. Friendly, helpful courier who delivered inside the front door . Excellent quality carpet, easy to lay and looks great in the refurbished room. 3rd Burt... Vis mer

Vurdert til 5 av 5 stjerner

Brilliant company to deal with - from the initial pre-order enquiry to delivery they were efficient and polite! Upon enquiring about the carpet they went the extra mile to make sure it was delive... Vis mer

Informasjon om virksomheten

  1. Gulvteppebutikk
  2. også i
  3. Engrossalg av tepper
  4. Gulvbeleggbutikk
  5. Linoleumbutikk
  6. Oppussingsforretning

Skrevet av virksomheten

Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.

Burts Online Ltd

Skrevet av virksomheten

Customer service is our focus!
Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 57 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 461)

164 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience

Very Good selection on the website all good price and fast delivery. Delivery driver placed item exactly where I asked, very polite and helpful- thank you Aaron! Will be buying again in the future.

27. februar 2026
Vurdert til 1 av 5 stjerner

The carpet I recievied was not what I…

The carpet I recievied was not what I ordered it should have been centurion invictus silkworm it was only half the thickness it should have been the customer has not noticed she has had invictus Orion whitch is a cheaper carpet off another supplier what is twice as thick

17. februar 2026
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Svar fra Burts Online Ltd

Thank you for leaving your review.

The carpet you received was indeed the one ordered, and Centurion Invictus and Orion have different colour ranges, so they would look quite different. We haven't received prior complaints about this situation from yourself.

Could you please double-check if the previous carpet was correct? Some of your comments are a bit unclear, and we want to ensure we address your concerns accurately. We’re here to help clarify any issues and assist further if needed.

Vurdert til 5 av 5 stjerner

Excellent

Quality carpet remnant at an excellent price. Super service delivered next day. Overall very satisfied and would use again. Highly Recommended.

17. februar 2026
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Svar fra Burts Online Ltd

Thank you Gary and we are very glad you had a very satisfied experience with us.

Vurdert til 5 av 5 stjerner

Great company easy to deal with and…

Great company easy to deal with and great communications all the way through the Journey. Phil was so Helpful and accommodating all the way through. We will be using Burts as our new supplier going forwards

6. februar 2026
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Svar fra Burts Online Ltd

Thank you very much Bimal, I have passed on your kind comments to Phil and we look forward to assisting you in the future.

Vurdert til 2 av 5 stjerner

I wrote to you to collect it

I wrote to you to collect it. I selected the width for a reason, you sent something way too big and you replied that I should be happy because I was getting extra carpet!

It’s too damn big!

5. februar 2026
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Svar fra Burts Online Ltd

We never insisted you should be 'happy' with having extra carpet. You asked why the remnant was slightly bigger, we let you know we had to send another piece of the the same carpet which was 40cm bigger than the one you ordered. We assumed it would not be an issue as carpets are generally cut into place. We apologize for the inconvenience this has caused

Vurdert til 5 av 5 stjerner

Good service

I needed a bigger length of carpet than I could order online, so I contacted Burts and they were very helpful in arranging everything I needed, and delivering on a week that suited me.

15. januar 2026
Vurdert til 4 av 5 stjerner

Good value

The process for ordering the carpets was simple, I did call in for advise as I was trying to understand I could pay for a whole remnant and could they cut it in half for me for an extra fee so I would have two halves but was told it's an online company and that's it. You take or leave what's on the site...Samples took a week to arrive hence 4 instead of 5 stars. The delivery driver was brilliant, he worked directly for Burts (as I'm in the area) and was very pleasant.

5. februar 2026
Vurdert til 4 av 5 stjerner

Gorgeous carpet…

The only reason that I gave this carpet 4 stars instead of 5 is that it has a cut running down one of the edges. It hasn't gone through to the backing. But it is definitely there. That being said, I am really pleased with the quality, colour and pile. For the size of the room it was an absolute bargain. I have another 3 rooms to carpet and I will definitely be buying from Burts again!

26. januar 2026
Vurdert til 5 av 5 stjerner

Excellent price for a quality carpet-…

Excellent price for a quality carpet- 50% off with very transparent and reasonable delivery costs. My query was dealt with immediately and the staff member I spoke with was courteous and pleasant, kindly calling back to confirm when the payment had gone through. I ordered it in the afternoon and delivery was the following morning- the carpet was well packed and has survived a week outside in a Yorkshire winter while I’ve been waiting for the carpet fitter. Thanks!

27. januar 2026

Dette er Trustpilot

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