This is the second Brita water filter which has required a replacement indicator light after long and faithful service. Both times I have contacted Brita and they have replaced the indicator light fre... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I emailed Brita Customer Care about how to replace my 4 week memo timer on my water filter. I received a reply the very next day offering a free replacement, not even postage costs needed. I am delig... Vis mer
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Today I received 3 complimentary Maxtra Pro Limescale cartridges which I should have been using from the start. Not realising due to living in a hard water area the normal Pro cartridge was not lasti... Vis mer
Had a missing indicator light replaced quickly once I raised the issue. No fuss or insistence on receipt paperwork for proof & took my statement as truthful that I had received the appliance as a Xmas... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
BRITA a global family committed to creating a positive and sustainable impact in the world of water!
Kontaktopplysninger
9 Granville Way, OX26 4JT, Bicester, Storbritannia
- 0344 742 4800
- enquiries@brita.co.uk
- brita.co.uk
4,8
Enestående
4k anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Today I received 3 complimentary Maxtra…
Today I received 3 complimentary Maxtra Pro Limescale cartridges which I should have been using from the start. Not realising due to living in a hard water area the normal Pro cartridge was not lasting 4wks which I informed Brit.To get something for nothing is great excellent service and friendly customer service.
25. april 2026
Anmeldelse skrevet uten oppfordring
Indicator light replacement
This is the second Brita water filter which has required a replacement indicator light after long and faithful service. Both times I have contacted Brita and they have replaced the indicator light free of charge. This is the type of service that is rare these days.
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Jim,
Thank you very much for your kind feedback. We’re really pleased to hear you’ve had such a positive experience with our support - it truly means a lot to us 💙
Best wishes
Team BRITACare
Great customer service
I was in need of a replacement water meter for my filter jug and the company replied to my email within 24 hours and offered to send a replacement for free. Delighted. It’s nice to see some companies still have great customer service.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Louise,
Thank you for your lovely feedback! We’re so pleased we could help and really appreciate you taking the time to share your experience 😊
Best wishes,
Team BRITACare
Fast and efficient customer care by Brita
I emailed Brita Customer Care about how to replace my 4 week memo timer on my water filter. I received a reply the very next day offering a free replacement, not even postage costs needed. I am delighted with the speed and efficiency of them dealing with my query. Big thumbs up, and shout out to Babs and Maxine who did the work. Thank you!
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Jan
Thank you so much for your wonderful feedback.
We’re delighted to hear that our Customer Care team was able to help you so quickly and make the replacement process easy for you.
A special thank you for mentioning Babs and Maxine, they’ll be thrilled to know their support made a difference. We really appreciate you taking the time to share your experience.
Team BRITACare
Replacement part
Great customer service, helped quickly to replace the broken part.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Mel
Thank you for your kind feedback.
We’re really pleased to hear that our Customer Service team was able to help quickly and resolve the issue for you. We appreciate you taking the time to share your experience. 😊
Team BRITACare
Amazing service
Amazing service. From the point of my email to Brita my problem was sorted within 2 hours and at no cost to me. Really impressed with their Customer Care Service. Thank you Brita
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Wendy
Thank you so much for your kind feedback.
We’re delighted to hear that our Customer Care team was able to resolve your issue so quickly and smoothly. Your satisfaction means a lot to us, and we really appreciate you taking the time to share your experience.
Thank you for choosing BRITA 💙
Team BRITACare
Filter Jug
I had a self inflicted issue with my water filter jug and the Customer service team were brilliant in resolving the issue for me.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Clive
Thank you for sharing your experience.
We’re really pleased to hear that our customer service team was able to step in and get everything resolved for you. We truly appreciate your kind feedback.
Team BRITACare
Excellent service
Excellent service. Very quick to respond. Sent out a new jug when I cracked the funnel with all the necessary pictures, info numbers and proof of purchase
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Annie,
Thank you for your lovely feedback! We’re really pleased to hear you found our service quick and helpful, and that we could get a replacement jug sorted for you promptly 😊
Best wishes,
Team BRITACare
Fast and helpful
Brita was really fast and helpful as I asked for replacing a filter indicator. Great service !!
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Alessandro
Thank you for the great feedback.
We’re really pleased to hear we could help quickly with your filter indicator and get everything sorted for you. Your kind words mean a lot to us – thanks again for choosing BRITA! 😊
Team BRITACare
The Bench Mark for Customer Service
Brita customer service should be the bench mark of excellent customer care. Great communication, very helpful and the team were able to solve my issue quickly and professionally. Fantastic from start to finish and a very pleased customer.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Matt
Thank you so much for taking the time to share such lovely feedback.
We’re thrilled to hear that our team could support you quickly and professionally. Your kind words really made our day, and we’re so pleased we could deliver a smooth, positive experience from start to finish. 💙
Team BRITACare
Replacement tap
Requested a replacement tap and got the best support experience on an already wonderful product. 10/10
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hello
Thank you so much for your kind review.
We’re delighted to hear you had a great support experience and that you’re enjoying your BRITA product. 😊
Team BRITACare
Fast and friendly service to solve the…
Fast and friendly service to solve the issue of a faulty sensor for my filter tap. Nothing was too much trouble for 'Babs' - a credit to your company!
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi QT
Thank you for your lovely feedback.
We’re so pleased to hear the issue was resolved quickly, and we’ll be sure to pass your kind words on to Babs, she’ll be delighted! 😊
Team BRITACare
I always use Brita water filters
I always use Brita water filters. The customer service is great. I have Brita water filter dispenser and after using one year the tap stopped working. I contacted the customer service and received immediate response. My replacement is on the way. I’m very happy with the service. I highly recommend the Brita products.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Tasneem,
Thank you for your lovely review 😊
We’re delighted to hear you’re happy with both the product and our customer service. Your recommendation means a lot to us.
Thanks for choosing BRITA 💙
Best wishes
Team BRITACare
Had a missing indicator light replaced…
Had a missing indicator light replaced quickly once I raised the issue. No fuss or insistence on receipt paperwork for proof & took my statement as truthful that I had received the appliance as a Xmas gift. Simply sent a photo of the item & received unit in post 7 days later.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Ray,
Thank you for your kind feedback 😊
We’re really pleased to hear the issue was resolved quickly and smoothly, and that you were happy with our support.
Thanks for choosing BRITA!💙
Best wishes
Team BRITACare
Excellent service
Excellent service. Free replacement filter memo received within a couple of days. Thank you.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Mrs Butler
Thank you for your lovely feedback. We’re delighted to hear you received your free replacement filter so quickly and that you’re happy with the service.
Team BRITACare
The team was very helpful and quickly…
The team was very helpful and quickly resolved my issue by replacing my item
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Shohanur
Thank you for your kind feedback. We’re really pleased to hear the team was able to help and resolve the issue quickly by replacing your item. Your support means a lot to us.
Team BRITACare
Amazing customer service so quick and…
Amazing customer service so quick and efficient. I think we are usually quick to write negative reviews but honestly it has been a while since I have received top quality customer service like this which makes you trust the brand even more.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Suz,
Thank you so much for your kind words!💙
We’re really pleased to hear you had such a positive experience and that it’s helped build your trust in our brand 😊
Best wishes
Team BRITACare
Fantastic customer service and quick…
Fantastic customer service and quick response to my queries
6. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Carole
Thank you for your great feedback.
We’re really pleased to hear you received fantastic customer service and a quick response to your queries. 😊
Team BRITACare
Great service
Very prompt reply and still honouring a free replacement battery for current models. Rare to get such quality service these days and especially via email
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Michael
Thank you for your lovely feedback. We’re pleased to hear you received a prompt response and that we could honour the free replacement battery. Providing reliable service is important to us, and your comments are really appreciated.
Team BRITACare
Broken Indicator
Thank you so very much for your speedy help with the broken indicator on my Brita Jug. Stopped working after 3rd month so I've been filling it with bottled water.
I greatly appreciate the replacement indicator.
This is how to keep your customers returning, great and speedy service.
Yours sincerely,
Janetta
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra BRITA UK
Hi Janetta,
Thank you so much for your kind feedback!
We’re really pleased we could help get this sorted for you quickly, and it’s lovely to hear that you’re happy with the replacement indicator. Your comments mean a lot to us
Thanks for choosing BRITA 💙
Best wishes
Team BRITACare
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.