Straightforward switch. Easy to use your own router/mesh without having to use the ISPs equipment as a bridge. Connection speeds are consistent with what was advertised. Only criticism would be that t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A very disappointing experience so far. This company has proven to be unaccountable, unanswerable, and completely unreliable. If you work from home, god help you, as the service is simply not dependab... Vis mer
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Enjoying my experience with Brawband so far. They seem to be on the ball when it comes to faults with a network. A recent outage caused broadband to be down in my area. Brawband kept me fully updated... Vis mer
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I couldn't recommend BrawBand enough! When my previous provider disconnected me earlier than they should have, the BrawBand team went above and beyond to bring my installation forward so I wasn't... Vis mer
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Informasjon om virksomheten
Om BrawBand
Skrevet av virksomheten
Broadband that’s braw, not blah.
BrawBand brings fast, reliable full-fibre broadband to homes and businesses across Scotland - with nae faff, fair prices and a proper Scottish service behind it.
Whether you’re working from home, streaming the latest boxset, gaming with pals, downloading in a hurry, scrolling on the sofa or keeping the whole household online at once, we’re here to help you stay brilliantly connected.
We’re not here to make broadband feel complicated. We’re here to make it simple: check your postcode, pick yer package, get connected, and enjoy the internet doing what it’s supposed to do.
View broadband packages →
Speak to BrawBand →
Why go Braw?
Full-fibre speeds up to 900Mb
Built for real life, not just speed tests. From video calls and gaming to boxsets, smart homes and big downloads, BrawBand gives your household the connection it needs to keep up.
No faff. No nonsense.
Broadband should be easy. That’s why we keep our packages straightforward, our pricing clear, and our availability checker quick to use.
Pick yer package
Whether you need an everyday connection or a proper belter of a broadband package, you can choose the option that suits your home, your habits and your budget.
Helpful Scottish support
When you need a hand, you want to speak to people who know what they’re doing. Our team is here to help you get connected and stay connected.
Built for the way Scotland actually uses the internet.
Some households need broadband for working from home. Some need it for teenagers gaming upstairs while someone else streams downstairs. Some need it for video calls, music, smart TVs, online shopping, schoolwork, cloud backups and the occasional deep dive into cat videos.
Whatever your version of online life looks like, BrawBand is designed to keep things moving smoothly.
Sofa sessions?
Stream, scroll and browse without the dreaded buffering wheel making an appearance.
Home office hero?
Keep your video calls clearer, your files moving and your working day flowing.
Serious streamer or gamer?
Give your household the speed and reliability it needs when everyone’s online at the same time.
Full fibre means proper fibre.
Not all “fibre broadband” is created equal. Older fibre-to-the-cabinet connections still rely on copper for the final stretch to your home, and that copper can slow things down. Full fibre is different because the fibre connection runs directly to the property, helping deliver faster, more reliable broadband.
That means less waiting, less buffering, fewer “is the internet down?” moments, and more time actually enjoying being online.
As rare as spotting Nessie.
We like to say our downtime is as rare as spotting Nessie - practically a myth. But behind the humour is a serious point: reliable broadband matters. Whether it’s a work call, a movie night, an online game or a quick catch-up with pals, your connection should be something you can count on.
So if life’s too short for laggy broadband, spinning wheels and big-provider palaver, it might be time to go Braw.
Stay brilliantly connected with BrawBand.
Kontaktopplysninger
Suite G01/02, The Green House, Beechwood Park North, IV2 3BL, Inverness, Storbritannia
- 0808 294 4444
- info@brawband.co.uk
- brawband.co.uk
4,3
Enestående
371 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 42 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Been with Brawband for over 3 years and…
Been with Brawband for over 3 years and they are STILL a breath of fresh air! Connection is rock solid, their supplied Wi-Fi router isn't the best BUT when I spoke to them, they supplied a Wi-Fi repeater which fixed the issue! Unlike other suppliers, you can also change router if you like. Only thing I would like to change is some sort of loyalty bonus.
14. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra BrawBand
Hi Phil, thank you so much for taking the time to leave us a review! We're delighted to hear you've enjoyed your BrawBand experience so far. Here's to many more great years together!
Excellent customer service
Excellent customer service. We were moving home & wanted to take Brawband with us. Brawband was so responsive to my queries & explained what to do so clearly. Installation was smooth & we were live really quickly.
28. oktober 2024
Svar fra BrawBand
Hey Fiona, thank you so much for leaving us a lovely review! We're so glad to hear the team was able to help with your queries and you had a smooth installation with us.
Svar fra BrawBand
Hi David, thank you for leaving us a review. We're so glad you've had a great BrawBand experience!
Great customer service
I like that the service is local and has a personal service. I would have stayed with the company if I could have. The area I moved to doesn’t have City Fibre yet as it’s a new build. Recommend Brawband no issues with the service.
6. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra BrawBand
Hi Susan, thank you so much for your kind words. We're sad to see you go!
Svar fra BrawBand
Hi Somesh, thank you for leaving us a great review! We're glad everything was nice and smooth for you.
Efficient and friendly service
This was my first experience of having my own broadband. Everyone was so friendly and helpful. They arrived promptly and worked efficiently and made sure I knew how to connect my laptop and mobile phone.
1. oktober 2024
Svar fra BrawBand
Hi Carol, thank for you leaving us a braw review! We're so glad we could help you get connected.
Svar fra BrawBand
Hi Angela, thank you so much for leaving us a fantastic review. We're delighted to hear Jay was able to help you – he's a good egg!
Forgot to order our router in time
Forgot to order our router in time, and also a part was missing from the router box. All good in the end though. Problems were dealt with in a polite and timely manner, and speed of service and line is excellent.
21. oktober 2024
Svar fra BrawBand
Hi Tracy, thanks for taking the time to leave us a review. We're glad we could get things sorted for you!
Very quick and tidy job
Very quick and tidy job, from ordering to installation only 10 Days
19. oktober 2024
Svar fra BrawBand
Hi Alexander, thank you for taking the time to leave us a review. We're buzzing to hear you are happy with your BrawBand experience so far!
Excellent customer service
Excellent customer service. Helped so much with leaving that I will certainly be back!
25. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra BrawBand
Hi Iain, thanks so much for taking the time to leave us a braw review! We're so glad we could help.
Great Customer Service
Had the pleasure of speaking with Jay. Had technical issues with regards my router. Was back up and running very quick. The key bit for me was Jay genuinely took the extra steps in making it a painless experience.
21. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra BrawBand
Hi Scott, thank you for taking the time to leave us a review – we're delighted to hear that Jay was able to help with your problem!
I moved house so called brawband and in…
I moved house so called brawband and in one day they had me online. Very fast and stable. Andrew at support was brilliant
6. oktober 2024
Svar fra BrawBand
Hi Robin, thanks so much for leaving us a braw review! We're so glad to hear we were able to get you connected so quickly. We'll be sure to pass your kind words on to Andrew!
Well done
Very easy process installation completed quickly and straightforward.
All working well so far!
1. oktober 2024
Svar fra BrawBand
Hi Rosyln, thank you so much for taking the time to leave us a review. We are delighted you're enjoying your BrawBand experience so far!
No faff customer service
After a few attempts at calling, I got through to Jay in customer services. Without any faff at all I was helped to change product, given precise information on next steps and timeframes and within a few minutes even had follow up information directly from them confirming everything.
Renewing literally couldn’t have been easier.
10. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra BrawBand
Hi Andrew, delighted to hear that Jay was able to help you with your renewal and that the whole process was smooth. Glad to have you on board the good ship BrawBand!
Effect work team
Connection of the Internet was efficient with very little disruption. The engineers were professional with no mess left.
24. september 2024
Svar fra BrawBand
Hi Janice, thanks so much for leaving us a braw review! We're so glad the team were able to get you connected easily. Happy BrawBand-ing!
Fast and reliable, with great service
From the start of placing my order through to completion, City Fibre and Brawband kept me updated and made me feel like they valued my custom. The connection is smooth and reliable, and fast in both directions. Happy customer.
27. september 2024
Svar fra BrawBand
Hi Caroline, thanks so much for your braw feedback! We really do love having you as part of the BrawBand family!
Unable to create and login to my…
Unable to create and login to my account to allow me to add the brawphone to my package. Contacted the help desk, who was very helpful, sorted my account creation issue. And started my phone migration to Brawphone.
20. september 2024
Svar fra BrawBand
Hi Paul, we're sorry to hear you had some issues with your account but delighted to hear that our team was able to get you sorted nice and quickly! Thanks for taking the time to leave us feedback.
Straight forward installation
Straight forward installation. I’ve moved properties, but I wanted to remain with Brawband. Absolutely flawless switch to the new property.
20. september 2024
Svar fra BrawBand
Thanks Andy! Moving house definitely shouldn't mean suffering with your internet connection - glad we could keep you up and running!
Svar fra BrawBand
Hi Iain, delighted to hear that you found it easy to get set up with BrawBand. Happy browsing!
Early days yet
Early days yet, but so far it's been a great experience. Great staff response to queries and great communication regarding installation and setup. Most importantly, I'm getting the internet service I signed up for at a great price, when compared to our previous supplier
16. september 2024
Svar fra BrawBand
Thanks very much for your kind words! Fantastic to hear our team has been on hand to support you - and that you're enjoying your new ultrafast broadband speeds.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.