Front desk are friendly and helpful as always. Guys at the rear of the shop are generally very off with anyone who turns up that isn’t ‘trade’ and can be quite standoffish with zero customer service s... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... Vis mer
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Good advice when placing my order for an Oak external stable door. Delivered earlier than expected as there was one in stock at the Depot and it arrived today well within the notified delivery slot.... Vis mer
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Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Skrevet av virksomheten
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Kontaktopplysninger
Crown Works, WR14 2QP, Malvern, Worcestershire, Storbritannia
- 01684 573297
4,9
Enestående
246 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service!
1. mars 2021
Outstanding service
Simply perfect. Went above and beyond. Would definitely recommend and reuse their delivery and online service.
23. februar 2021
Friendly and helpful from ordering to…
Friendly and helpful from ordering to delivery. Communication excellent. Thanks
14. februar 2021
Very good, friendly
Very good, friendly service
The web site had changed the length of timber that I had ordered, but it was quickly sorted
24. januar 2021
Prompt and responsive
17. januar 2021
Good service
23. desember 2020
Svar fra Bradfords - Malvern BBS
Dear William,
Thank you for taking the time to leave us a review.
I am really pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte from Customer Services
The staff and management at Bradfords’s…
The staff and management at Bradfords’s Malvern always go out of their way to help.
They are very accommodating helping us to get the deliveries on time, arranging special orders or quoting. Can not fault the counter service or cheery staff. Prices generally good and competitive.
22. desember 2020
Svar fra Bradfords - Malvern BBS
Dear Sandra,
Thank you for taking the time to leave us such a lovely review.
I am pleased to see that you have had a positive experience with us and that you are more than satisfied with the high standard of service that you continue to receive from our team in Malvern.
I will pass this on to them as I am sure they will love to know that their efforts are being noticed.
Merry Christmas from all at Bradfords!
We hope to see you again soon, in the New Year.
Kind Regards,
Charlotte from Customer Services
The right products waiting for…
The right products waiting for collection at the specified time. First rate service
7. desember 2020
Svar fra Bradfords - Malvern BBS
Dear Neil,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience within the branch.
We hope to see you again soon,
Kind Regards,
Charlotte from Customer Services
Svar fra Bradfords - Malvern BBS
Hi Chris,
Thank you for taking the time to leave us a positive review.
I am glad to see that you have received excellent service.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
Svar fra Bradfords - Malvern BBS
Hi,
Thank you for taking the time to leave us such a positive review.
Your feedback is highly valuable.
I am pleased that ordering online was an easy process for you and that our delivery driver was very helpful.
Kind Regards,
Charlotte from Customer Services
I ordered Cold Lay Macadum online…
I ordered Cold Lay Macadum online (click and collect) but you did not contact me by phone or email to advise that the product had come into stock.
I had to phone you to chase it up at which point you advised that it was in stock and ready for collection but I got the impression it had probably been at your depot for several days and you had forgotten to contact me to advise that I could collect.
6. november 2020
Svar fra Bradfords - Malvern BBS
Dear Mr Hornsby,
Thank you for taking the time to leave us a review.
We highly value all feedback that we receive.
I apologise for the lack of communication and any inconvenience this may have caused you.
I will certainly look into why you were not contacted so that this does not happen again.
Kind Regards,
Charlotte from Customer Services
A Helpful, friendly crew.
What a helpful crew - they kept me up to date with the order and tried to locate a missing item (an 8' fencing post!) - the dlelivery driver was a great bloke -a credit to the company.
23. oktober 2020
The timber i reserved turned out to be…
The timber i reserved turned out to be out of stock but they substituted with the longer one for the same price. Great local service, much better than the other local equivalents.
18. oktober 2020
Very quick to respond to an order…
Very quick to respond to an order regarding delivery, which was quick and easy.
15. oktober 2020
Excellent service
Excellent service, friendly staff when I queried the delivery time.
Bag was left exactly where I wanted it.
The driver was very skilled with reversing the lorry in my lane. Total respect there.
Full marks all round.
10. oktober 2020
Placing the order was easy
Placing the order was easy. Prompt response from the company regarding updates. Delivery staff were polite and helpful.
3. august 2020
Anmeldelse skrevet uten oppfordring
Couldn't ask for more...
Fantastic value, fantastic service I believe someone called me literally within a minute of placing an order on the website to schedule a delivery.
The delivery guy was awesome as well, lifting the materials to a requested location and was done within ten minutes, very very impressed.
Thanks Bradfords@Malvern!
15. juli 2020
Anmeldelse skrevet uten oppfordring
Svar fra Bradfords - Malvern BBS
This sounds like the Malvern treatment, I am really happy that you enjoyed your experience with us James, thank you for sharing it and I hope we will see you again soon.
Very happy with our experience!
So impressed with Bradfords. Called me the day after placing my order and had a delivery booked in for a week later, substantially quicker than the website suggested it could be! I realised we needed to add extra items to the order, so called the store and they were so helpful, added the items and had them all delivered at the same time. Super helpful staff at Malvern branch. Can't rate these guys more highly, will absolutely be using them again!
14. juli 2020
Anmeldelse skrevet uten oppfordring
Svar fra Bradfords - Malvern BBS
Sounds like our super team at Malvern, it is so great to hear of your experience and I am happy that you are pleased, thank you so much for your lovely comments and I hope we will see you again soon.
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