Boots Opticians Anmeldelser 

10 571
TrustScore 4.5 av 5

4,4

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Tom and Ben at Boots Opticians on Montague Road, Worthing, were absolutely fantastic and went above and beyond to help me. I left with a perfect new pair of glasses, and my existing glasses had bee... Vis mer

Vurdert til 5 av 5 stjerner

I had an eye-test today in the Boots opticians branch in Braintree, Essex. I was most impressed with the level of service, great advice and attention to detail. The optician, Vip, was most personabl... Vis mer

Vurdert til 1 av 5 stjerner

Having been a boots optician customers for many years my wifi and I had accumulated a vast array of prescription glasses. We decided to have a clear out and were happy to see on boots website... Vis mer

Vurdert til 5 av 5 stjerner

I have used Boots Opticians for many years in both Basingstoke and Andover, never having a problem. Unfortunately, having had a regular eye appointment in March of this year, and all seemed well,... Vis mer

Informasjon om virksomheten

  1. Optiker
  2. Kontaktlinseleverandør
  3. Øyelegesenter
  4. Brillegrossist
  5. Solbrillebutikk

Om Boots Opticians

Skrevet av virksomheten

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.

With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.

Discover our range of affordable glasses from our own brand range to your favourite designer brands.

We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

11k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 99 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(10 571)

2 177 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service from Heidi

Excellent service from Heidi, new reading glasses after cataract operations. Can now read the bottom line on the paddle.

13. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that Heidi provided such excellent service while helping you with your new reading glasses following your cataract operations. It’s wonderful to know you’re seeing such a positive improvement already. We truly appreciate your kind words.

Vurdert til 5 av 5 stjerner

Follow up examination

I attended a follow up examination earlier today at Boots Opticians in Warrington. The optometrist Shammi was welcoming and really efficient as were all of the staff. The only opticians I will use. Thank you to all

14. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that Shammi and the team at our Warrington store provided such a welcoming and efficient experience during your follow-up appointment. It’s wonderful to know that their care and professionalism have earned your trust and loyalty. We truly appreciate your kind words.

Vurdert til 5 av 5 stjerner

Very helpful and friendly staff

Very helpful and friendly staff. Lucy was very efficient in organising my replacement glasses! I have always had a good experience in Boots Warminster!
Many thanks!

3. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that the team at our Warminster store continue to provide such friendly and helpful service. It’s wonderful to know that Lucy was so efficient in organising your replacement glasses and helped make the experience a positive one. We truly appreciate your loyalty and kind words.

Vurdert til 1 av 5 stjerner

I called to make an urgent appointment…

I called to make an urgent appointment as requested by my GP due to some eye symptoms that I’ve been experiencing. The person I spoke to the phone was extremely rude. I explained that I had been given a link by my doctor with a list of practices I can contact to book an urgent appointment and this boots opticians was on the list. The person told me in a rude tone ‘it’s not that simple, to just book an appointment. I will need details.’ I think this is very unprofessional for someone in this job to be so rude. I’m very aware that I need to provide more details and was just giving a high level of information first before moving on to my details and symptoms. She then asked where I went last for a sight test. I said specsavers (it was a very long time ago) she then said very annoyed ‘where they not on the list?’ I told her they was but that I wanted to go to boots and she made me feel bad for trying out a new opticians and made me feel like I had to explain my decision for changing opticians. I told them that I didn’t see why it would be a problem because they were on the list that my doctor gave me. I didn’t get to the next part of the phone call where I shared my details and symptoms because she was too rude and very unwelcoming for my liking. I will go somewhere else. I will also steer clear of boots opticians for future sight tests and for purchasing glasses.

14. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Boots Opticians

Thank you for your feedback. We are sorry to hear about your experience, particularly the manner in which your enquiry was handled and that you felt unwelcome when seeking an urgent appointment for your eye symptoms. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:

Full name
Date of birth
Telephone number
The store you visited

Vurdert til 5 av 5 stjerner

Excellent customer service

Everyone I dealt with was extremely helpful and very nice. I've come away with new glasses that I'm very pleased with and all the options were explained very clearly to me. Thanks

13. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that everyone you interacted with was so helpful and friendly. It’s wonderful to know that all of your options were explained clearly and that you’re so pleased with your new glasses. We truly appreciate your kind words.

Vurdert til 5 av 5 stjerner

Positive experience

It was a positive experience overall, Katherine, Emma helped with everything I needed and was very lovely and welcoming, made me feel comfortable explaining everything in detail as we went on

13. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that Katherine and Emma provided such lovely, welcoming, and helpful support throughout your visit. It’s wonderful to know they made you feel comfortable and took the time to explain everything in detail. We truly appreciate your kind words.

Vurdert til 5 av 5 stjerner

Great Eye Test Experience

Appointment on time, Arjun, Trudi and Jane B all friendly, helpful, efficient and professional. Happy with service provided. Glad I had an early appointment time as AC seemed to be on the blink.

11. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that Arjun, Trudi, and Jane B provided such friendly, helpful, efficient, and professional service during your visit. It’s wonderful to know you were happy with the care you received. We appreciate your comment about the air conditioning and are glad your early appointment helped make your visit more comfortable. We truly appreciate your kind words.

Vurdert til 5 av 5 stjerner

Just been for appointment at BR40PX…

Just been for appointment at BR40PX Branch, excellent service, from Feisel,Nina,Sonia& Binal, great team, would recommend.

13. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that Feisel, Nina, Sonia, and Binal provided such excellent service during your visit to our BR40PX branch. It’s wonderful to know the team made such a positive impression. We truly appreciate your recommendation and kind words.

Vurdert til 5 av 5 stjerner

Kirsty is super helpful and friendly

Kirsty is super helpful and friendly. Very efficient

13. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that Kirsty provided such friendly, helpful, and efficient service during your visit. We truly appreciate your kind words.

Vurdert til 5 av 5 stjerner

Boots in Sale

I visited Boots in Sale with my wife. Each time we had excellent service. Anne who we have seen for many years was particularly helpful.

13. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that you and your wife have consistently received excellent service at our Sale store. It’s wonderful to know that Anne has continued to provide such helpful support over the years. We truly appreciate your loyalty and kind words.

Vurdert til 5 av 5 stjerner

Staff interaction was excellent

Staff interaction was excellent

13. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that the staff interaction was excellent and that you had such a positive experience during your visit. We truly appreciate your kind words.

Vurdert til 5 av 5 stjerner

Excellent experience at Boots Queen's Road

Having had an eye test and a prescription change, we visited the Queen's Road, Sheffield branch to choose new spectacles. From start to finish, Chloe was excellent - thorough, patient and helpful. The whole experience was great. Chloe even arranged the appointment for collection. She is a first class member of staff.

11. juli 2026
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Svar fra Boots Opticians

Thank you for sharing your experience. We’re delighted to hear that Chloe at our Queen’s Road Sheffield store provided such thorough, patient, and helpful service throughout your visit. It’s wonderful to know she made the process of choosing your new spectacles so smooth and even arranged your collection appointment. We truly appreciate your kind words and are pleased to hear you had such a great experience.

Vurdert til 5 av 5 stjerner

Excellent customer service at Stockport…

Excellent customer service at Stockport Merseyway branch.
My daughter went for an eye test and the optician was so kind and caring.He explained everything to her and myself.
Staff were so polite and we were not kept waiting .It is a very calm.and quiet atmosphere.

11. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that your daughter received such kind and caring support during her eye test at our Stockport Merseyway store. It’s wonderful to know that everything was clearly explained, the team were polite and efficient, and that the calm atmosphere helped make the experience a positive one. We truly appreciate your kind words.

Vurdert til 5 av 5 stjerner

First class friendly service in the…

First class friendly service in the kendal branch by Barbara many thanks for helping me choose my new glasses .

12. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that Barbara provided such first-class, friendly service and helped you choose your new glasses at our Kendal store. We truly appreciate your kind words.

Vurdert til 2 av 5 stjerner

I'm not sure my glasses are right

I'm not sure my glasses are right , when I clean them I can hear the lens moving as it clicks
So I think I will be back into store. Plus I paid nearly 300 pounds and walked into Specsavers to find they were soich cheaper for an almost identical frame .
The staff were all very friendly etc but it's the quality of the glasses I'm unsure about

11. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Boots Opticians

Thank you for your feedback. We are pleased to hear that you found the staff friendly, but we are sorry to hear about your concerns regarding the quality of your glasses and that they may not be meeting your expectations, as well as your concerns around value for money. Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:

Full name
Date of birth
Telephone number
The store you visited

Vurdert til 5 av 5 stjerner

Pleasant

Pleasant, knowledgeable staff, organised and efficient service

11. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that you found the team pleasant and knowledgeable, and that you received such organised and efficient service during your visit. We truly appreciate your kind words.

Vurdert til 5 av 5 stjerner

Everyone was so helpful and friendly.

Everyone was so helpful and friendly.
Lovely optician Sylvia is a credit to Boots opticians as are the staff.

11. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that everyone was so helpful and friendly during your visit. It’s especially wonderful to know that Sylvia made such a positive impression with her knowledge and care. We truly appreciate your kind words.

Vurdert til 5 av 5 stjerner

Boots in Paignton is full of friendly, helpful staff

Boots in Paignton is full of friendly, helpful staff. I’ve been going there for over 20yrs and even though I’ve moved further away I still go there. Sarah, the optometrist and Hannah on contact lenses are so knowledgeable and friendly and Maria and Kirsty were brilliant with myself and my son when choosing glasses. It’s a great exam.

10. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that the team at our Paignton store continue to provide such friendly and helpful service. It’s wonderful to know that Sarah, Hannah, Maria, and Kirsty have all contributed to making your visits so positive over the years. We truly appreciate your loyalty and kind words.

Vurdert til 5 av 5 stjerner

Aisha was lovely in sorting out my new…

Aisha was lovely in sorting out my new glasses. Thank you very much.

9. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that Aisha was so helpful in sorting out your new glasses and made the experience a positive one. We truly appreciate your kind words.

Vurdert til 5 av 5 stjerner

The usual high standards

Nicole has assisted me twice now in purchasing glasses. Friendly, efficient, and professional, with sound knowledge of lenses and frames. Val is also extremely knowledgeable, which is why I spend a considerable amount of money in the store and why I continue to do so, as I have never been disappointed with the service they provide.

11. juli 2026
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Svar fra Boots Opticians

Thank you for your feedback. We’re delighted to hear that Nicole has continued to provide such friendly, efficient, and professional service, and that her knowledge of lenses and frames has been so helpful. It’s also wonderful to know that Val’s expertise and support have given you such confidence in the care you receive. We truly appreciate your loyalty and kind words.

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