Blackbearfitness Anmeldelser 

537
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We have bought multiple pieces of equipment for our home gym and the staff have been nothing but super friendly and helpful. The equipment is brilliant quality and we have returned to them to buy more... Vis mer

Vurdert til 5 av 5 stjerner

Great customer service, high quality gym kit. Fast delivery all for £4.95 amazing. Leg extension/ curl machine arrived,it was extremely well packaged. Inside the packing crate everything was wrapped i... Vis mer

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Vurdert til 5 av 5 stjerner

Absolutely brilliant experience with BlackBear Fitness from start to finish! I bought the BlackBear 2000 Series All-in-One machine for my new home gym, together with a bench, Olympic bar, p... Vis mer

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Vurdert til 5 av 5 stjerner

Ordered & collected a home gym set up recently, barbell, weight plates, crash mats & a squat rack, very happy with all & the squat rack was simple to put together. Everything is exceptionally priced... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Treningsutstyrsgrossist

Skrevet av virksomheten

Here at BlackBear Fitness we specialise in commercial and home gym fitness equipment. Our knowledge on our products gives us second to none experience in the advice we will be able to offer you in deciding what best suits your requirements. Whether you're on a tight budget and testing the fitness waters or you're looking to outfit a full state of the art training facility, we will go above and beyond to see you get exactly and more that you need from us. No pressure quotes and genuinely impartial advice is what we'll always offer, we're happy as long as you are happy. If we can strike some deals in the meantime, great. If we can't we just hope you learned something to make an informed decision down the line.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

537 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 46 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(537)

117 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service, polite people and quick delivery! Will definitely be buying from them again!

26. oktober 2025
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Svar fra Blackbearfitness

Thank you Lewis, we appreciate the support!

Vurdert til 5 av 5 stjerner

Workwear & Safety Supplies

Ordered goods of Facebook sales spoke to Anthony replying straight away purchased some loose weights & bars paid in full all goods arrived as promised highly Recommended will Definitely use again thank you for your service

13. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Blackbearfitness

Many thanks Hitesh for your kind words.

Vurdert til 1 av 5 stjerner

Not impressed with product

Not impressed with product. Arrived damaged and with loose Parts. Also poor instructions . Have requested a refund however no reply so far

6. oktober 2025
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Svar fra Blackbearfitness

Hi Dave,

Thanks for your review. I can see you emailed Friday evening after our office closed. My team have replied back to your email this afternoon for you.

Apologies the box got split whilst in transit, we can happily have that machine swapped out and a fresh one sending in the place. We can also have a member of our team assist you in the build process.
Please could you speak to my team in the background and we'll get that sorted out for you :)


Thanks
BlackBear

Vurdert til 5 av 5 stjerner

Solid suspension equipment

Solid suspension equipment. Quick delivery

7. oktober 2025
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Svar fra Blackbearfitness

Great news, we’re happy you’re enjoying your new suspension trainer.

Thanks
BlackBear

Vurdert til 5 av 5 stjerner

Would of give 5 stars

Great service,reasonable price equipment, great help online.My go to home gym equipment .

2. oktober 2025
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Svar fra Blackbearfitness

Hi Nick,

Thanks again for leaving your review.


Thanks
BlackBear

Vurdert til 5 av 5 stjerner

To be honest I’ve not even had the time…

Update - really nice leg press/sled
Solid and a bit tricky to put together but I like it. Only issue is that the leg press isn’t the one advertised and has nowhere near the same depth so I guess that sucks!

To be honest I’ve not even had the time to build the equipment I bought but the delivery was on time and communication from the company was good. I left it too late to organise someone helping to lift it up but my partner carried it up in the end. My next thing I want to purchase is a smaller Olympic bar and I already have my eyes on one on the website. See you again soon & I will update this when I’ve set my equipment up (leg press/sled) because I’ve not seen any reviews on that.

Thanks ☺️

4. oktober 2025
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Svar fra Blackbearfitness

Thank you Megan for taking the time to leave us this kind review, we're sure you'll love your leg press machine!

If you do need anything else we'd love to get more BlackBear equipment in your gym :)


Thanks
BlackBear

Vurdert til 5 av 5 stjerner

Excellent Customer Service & prompt delivery

I ordered a dual leg ext/leg curl 5 in 1 machine. It was delivered 2 days after payment and for a small fee they fully assembled it. I did allot of research before buying one of these machines as it's for my PT studio so has to be right and have a small footprint as I am limited on space. I'm very happy with the size as it's very compact but there is no compromise with it's quality or functionality.

2. oktober 2025
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Svar fra Blackbearfitness

Thank you Jane, we appreciate the review.

Vurdert til 5 av 5 stjerner

Very happy

I ordered 100 kg bumper plate set on Sunday evening and it was delivered to me on Tuesday afternoon. Good quality equipment and great customer service too.

30. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Guys

Second purchase I've made from Blackbear Fitness, and the second order was a larger order.

Ended up being split into 2 deliveries, and had a minor issue with one of the 2 deliveries, contacted the team and they got it sorted for me right away. Excellent customer service

5. september 2025
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Svar fra Blackbearfitness

Hey Matthew

I'm glad we could fix that issue for you so quickly with the courier. We hope you enjoy your order.


Thanks
BlackBear

Vurdert til 5 av 5 stjerner

Great service!

Got a great set of adjustable dumbbells. Guidance from the owner was really helpful, always good to speak to an actual human who uses the kit and was handy in supplying the right product with quick service.

25. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Blackbearfitness

Thanks for your comments Mark.

I'm glad we were able to assist with your training needs.


Thanks
BlackBear

Vurdert til 4 av 5 stjerner

Poor communication and an item doesn't match the website.

EDIT: I have now received the cambered bar.

Whilst it took a while to get it, I did eventually receive good help in having it sent out. The equipment itself seems to be good quality (the cambered bar is actually a rival strength brand though, not their own).

At the moment I have only received one item that matches what I ordered. The change plates received don't match what are pictured on the website. The bumper plates look good, if a bit scuffed. I also ordered a cambered bar that has not been dispatched, and I have had no replies to any emails sent about this. I will gladly change my review of these issues are fixed, but at the moment I am not happy with much at all right now.

21. september 2025
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Svar fra Blackbearfitness

Hi Daniel,

My apologies for the issues received, I can assure you as per our conversations we're chasing the 6ft barbell down. Once declared lost we can immediately re issue you a new one on a next day delivery. I do expect you to likely have the bar tomorrow or a new bar shipping to receive Tuesday.

The change plates we've come to a deal on where we've managed to agree to keep the plates in situ.

I'll come back to you tomorrow PM with the new tracking or hopefully the delivery information that the original bar has arrived!


Thanks
BlackBear

Vurdert til 5 av 5 stjerner

Purchased multiple items from Ant and…

Purchased multiple items from Ant and the team over the last 3 years. They always have a very quick turnaround on purchases as well. Equipment is also very good at very competitive rates which is a bonus.

1. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great equipment

My gym uses Black Bear plates and other equipment, and the quality and durability are excellent even under heavy use in a commercial setting. From what I’ve seen, they’re a dedicated family-run business that works incredibly hard to meet customer needs, offering personalised advice plus delivery and setup. Great company!

29. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Professionalism

Initially, I had put a low score due to a missing item.
Anthony was absolutely fantastic and contacted me out of hours to rectify the missing item and maintained professionalism from start to finish.

Received the missing item today.

Thank you.

10. september 2025
Vurdert til 2 av 5 stjerner

Poor delivery & communication service

I ordered a 10tier dumbbell rack with weights (1-10kg). The delivery was outsourced to Royal Mail, which meant there was no opportunity to arrange a phone call from the delivery driver to know what time this heavy item would be delivered. The item was being delivered to a new business of mine, which hasn’t yet opened and therefore I was working at the time at my current work place.
So I missed the first delivery attempt. Then the item was delivered to the wrong address.

Once I unboxed the delivery, I noticed that I had been given a pair of 7.5kg dumbbells rather than a pair of 7kg dumbbells.

Having ordered gym equipment from multiple different businesses over the last month, this was by far the least competent company. I had expected to receive a phone call or at least have email communication (not just an automated response email) to help arrange proper delivery.

Overall disappointed.

15. september 2025
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Svar fra Blackbearfitness

Hi Darren,

I just left you a quick voicemail.

Thank you for your review. I have just checked the order and can confirm the following information:

You placed the order on 15th September @ 9:37am and you received a parcel force shipping notification the same day at 15:17pm. The delivery took place 2 working days later on the 18th, successfully signed for at the provided delivery address on the order you placed.

I'm sorry that this has felt like a negative experience, but as we've not received any correspondence before this review, we were unfortunately unable to fix any issues within a timely manner.

Without any communication, we were under the impression that it was shipped and delivered where it was requested, as per the order confirmation. The tracking details were provided to you the same day as your order meaning your delivery was trackable through the entire process.

If you did receive a set of 7.5kg hex by mistake, we can of course immediately swap them out.

My sincerest apologies again, I hope this helps, however, if you would like to discuss this further with a member of the BlackBear team, please contact us on 01733 602 409 or sales@blackbearfitness.co.uk.

Many Thanks
BlackBear Fitness

Vurdert til 5 av 5 stjerner

Had Anthony taking care of me today

Had Anthony taking care of me today. Fantastic customer service, he took the time to listen to my needs and advised me on some other bits of equipment just a great guy to talk to. Would definitely recommend, good prices and great equipment. Will be going back there in the future.

21. september 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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