I had an amazing customer service after purchasing 2 dresses in order to choose the one that fits me best. I received the 2 dressed a month apart and manage to return the first one . It was very... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered the dress with the “rush” fee service, however, the shipping company experienced a delay. After two weeks with no updates I contacted Birdy Grey to discuss my options. BG graciously refund... Vis mer
Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with!... Vis mer
This company is less than honest and if you have an issue or ordered a product that turns out less than adequate watch out, they will turn their back on you. I had a terribly product delivery exper... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Kontaktopplysninger
210 E Olympic Blvd Ste 300B, 90015, Los Angeles, USA
- (323) 538-0608
- sup@birdygrey.com
- birdygrey.com
4,0
Bra
382 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 51 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lost my package and was unable to order…
Lost my package and was unable to order the same due to their warehouse stock. I had to swap the dress the Bride picked with another dress that had the same material and color.
The Kira Dress is not flattering on and I would recommend tall girls to avoid Birdy Grey.
4. mars 2026
Svar fra Birdy Grey
We’re very sorry to hear about the issues with your order and the challenges you experienced with stock. Thank you for sharing this feedback, as it helps us identify areas where our processes and sizing guidance can improve. We will review this situation internally to prevent similar problems in the future and ensure a smoother experience for all customers.
Fast Delivery and great quality!
Wow! Arrived In less than 7 days! Everything fit great!
3. mars 2026
Svar fra Birdy Grey
So glad everything arrived quickly and fit perfectly!
Very efficient!
1. mars 2026
Great purchase to add to your…bridesmaid proposal boxes
Great purchase to add to your bridesmaid proposal boxes. I got two bundles of shades of blue. Super inexpensive and perfect for my wedding era!
2. mars 2026
Svar fra Birdy Grey
So happy to hear that!
I was sent samples of their fabric and…
I was sent samples of their fabric and they are absolutely amazing, thank you so much!
28. februar 2026
all around good service so far
all around good service so far! Keep it up and you will have lots more customers!
2. mars 2026
Svar fra Birdy Grey
We appreciate the encouragement; thanks for your support and trust in us! 💛
Customer Service
I found out last minute that I was going to be a bridesmaid and needed to get a dress within a month. I ordered a “ready to order” dress and was informed it wouldn’t come in time. I contacted customer service and my dress arrived 2 days later. Sizing was accurate and required little-to-no alterations.
26. februar 2026
It’s easy, it’s free!
It’s easy, it’s free! The swatches came in and they were beautiful…perfect colors for my wedding.
2. mars 2026
The swatches were soooo helpful
The swatches were soooo helpful. I had tried 2 other options and the color advertised was completely different in person. This helped me choose Birdy Grey over other options.
27. februar 2026
They did not send me the right colors…
They did not send me the right colors swatches.
27. februar 2026
Svar fra Birdy Grey
Thank you for bringing this to our attention, and I’m very sorry to hear that the swatches you received were not the correct colors. We truly appreciate you flagging this, as it helps us identify where improvements are needed. It looks like we have not yet had the opportunity to assist you directly, so I kindly encourage you to reach out to our Customer Care team so we can make this right as quickly as possible. You can contact us via email at sup@birdygrey.com, call or text us at +1 (323) 538-0608, or connect through live chat on our website. We will also review this internally to help prevent similar issues from happening in the future.
Wonderful and stress free!
I just started the beginning stages of wedding planning, and I was able to get 10 FREE swatches from Birdy Grey. They shipped within a couple days of purchase and the samples were so pretty! Definitely will be purchasing my bridesmaid dresses from this site! Thank you Birdy Grey!
28. februar 2026
The swatches are perfect!
28. februar 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.