I had an amazing customer service after purchasing 2 dresses in order to choose the one that fits me best. I received the 2 dressed a month apart and manage to return the first one . It was very... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered the dress with the “rush” fee service, however, the shipping company experienced a delay. After two weeks with no updates I contacted Birdy Grey to discuss my options. BG graciously refund... Vis mer
Exceptional service! I cannot say enough good things about this company. Suit was great fitting and premium quality. All came quickly and their customer service tops any company I’ve ever worked with!... Vis mer
This company is less than honest and if you have an issue or ordered a product that turns out less than adequate watch out, they will turn their back on you. I had a terribly product delivery exper... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.
Kontaktopplysninger
210 E Olympic Blvd Ste 300B, 90015, Los Angeles, USA
- (323) 538-0608
- sup@birdygrey.com
- birdygrey.com
4,0
Bra
382 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 51 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Birdy Grey
Yay! Happy we could help.
Love The Suit & Experience
Suit is very stylish, well made, and very easy to navigate the fitting documentation steps. User friendly process.
23. februar 2026
Svar fra Birdy Grey
We’re so glad the process felt seamless and the suit hit the mark! ✨
Jacket came full of stains
25. februar 2026
Svar fra Birdy Grey
Thank you for your feedback; we’re very sorry to hear that your jacket arrived in that condition, as this is not the standard we aim to provide. We truly appreciate you bringing this to our attention and will be reviewing this internally to help prevent similar issues in the future. If you haven’t already, we encourage you to reach out to our Customer Care team so we can make this right for you. Thank you again for flagging this. Your feedback helps us improve.
Shopping here was easy
Shopping here was easy. I really liked the selection, and feel it was all a white glove service. I was excited to see my package delivered in a nice box and garment bag!
24. februar 2026
Svar fra Birdy Grey
Thrilled you had such a smooth and satisfying shopping experience!
Quick Delivery
Dress was shipped and arrived really fast, appreciated the quick turnaround.
23. februar 2026
Amazing service and fast shipping
Amazing service and fast shipping. Quality products and samples, can’t wait to order my bridemaids dresses
21. februar 2026
So helpful
So helpful! I miscalculated the shipping time and was in a big mess because the dress might not ship in time for the wedding. I spoke with Vlad who was so understanding and helpful. The dress arrived VERY quickly and I owe a LARGE thanks to the Birdy Grey team!! Thank you!!!
19. februar 2026
They went above and beyond to help
They went above and beyond to help! I had a groomsmen cancel a week prior to our wedding. We had to replace him and rush a suit to the new groomsmen. Nemanya was so helpful and helped to physically get the suit and shipped in time; saved the day!
Can’t recommend enough
23. februar 2026
The product is complete garbage
The product is complete garbage. Cannot believe what I received for the price. Shein quality. Look elsewhere.
12. januar 2026
Lost my order
Lost my order, was helpful in sending order after a moth of not getting it, yet didn’t get my whole order
20. februar 2026
It arrived on time
18. februar 2026
Birdy Grey sold my email to Shop.com…
Birdy Grey sold my email to Shop.com for no apparent reason. As soon as I placed my order for Birdy Grey I got sales emails from Shop.com. They also shared my email with UPS. While UPS is relevant to my order, I don’t recall asking for updates from a third party. Please work on data privacy.
20. februar 2026
Fits well and ships quickly
Seems to fit well. Ordered and received delivery within 4 days.
18. februar 2026
The suit jacket looked like it was…
The suit jacket looked like it was rolled in mud when I opened it
18. februar 2026
Took to long
16. februar 2026
Men’s Suit Pants
The measurements were very helpful! The pants also have a bit of a stretch to them which will help with having to wear them all day (words from my Fiancé)
14. februar 2026
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