BIG Warranties Ltd Anmeldelser 

5 198
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Hmm, Jane was very professional and thoroughly knew her products. However, I'm surprised and disappointed to hear that the hob fan unit is not covered, you can't have a hob without one! Also, with y... Vis mer

Vurdert til 5 av 5 stjerner

It is with great surprise that I find myself writing this review. I gave Jake my opinion on Go assist not realizing he was from Big Warrenties. He listened attentively and set about coming up with... Vis mer

Vurdert til 5 av 5 stjerner

Excellent customer service from Jane Explained reasons for all questions being asked, then took time to listen to my questions and supplied all the answers i needed. Very friendly and helpful lady.... Vis mer

Vurdert til 5 av 5 stjerner

Helen was very patient with me; I have a condition called dysarthria, which means that I can struggle to get my words out. The phone line wasn't very good either, so I I had to repeat myself on many... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsmegler

Skrevet av virksomheten

The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 71 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(5 198)

474 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Saxon was clear

Saxon was clear, concise and handled my enquiry promptly and in a straight forward manner. Saxon is polite friendly and personable.

18. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BIG Warranties Ltd

Thanks, it's great to know the quick service made a difference. We appreciate you saying that.

The BIG Warranties Team

Vurdert til 4 av 5 stjerner

Happy (and relieved) customer.

Sam was very courteous, friendly and professional. It was a pleasure to deal with him. Thank you.

18. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BIG Warranties Ltd

Hi Peter, thanks for the review. Sam's a top bloke and we're glad he made everything straightforward for you.

The BIG Warranties Team

Vurdert til 1 av 5 stjerner

Very disappointed

Very disappointed, wasted a day off work to have boiler serviced only for them to turn up then tell us "we dont do LPG" when we already had it confirmed on phone that they did do LPG!!

13. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Not waiting on the line for long

Not waiting on the line for long, and my claim was processed quickly. Sam was very helpful

17. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BIG Warranties Ltd

Thanks Jane, it's great to know the quick service made a difference. We appreciate you saying that.

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

Professionally handled call that…

Professionally handled call that remedied the issue immediately.

16. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BIG Warranties Ltd

Thanks Ian, it's great to know the phone support made a difference. We appreciate you saying that.

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

great customer service

The customer service representative was great: helpful and friendly. All in all it was easy to lodge a claim and arrange for an engineer to come over.

17. juni 2026
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Svar fra BIG Warranties Ltd

Thanks Fifa, it's great to know the engineer's help made a difference. We appreciate you saying that.

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

Fantastic customer service from Harry…

Fantastic customer service from Harry in dealing with my enquiry regarding my monthly premium and was very helpful and dealt with my issue and sorted a new policy at my original monthly payment

17. juni 2026
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Svar fra BIG Warranties Ltd

Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

5 Star Rated Gabriel

I spoke to Gabriel about my faulty washing machine. He was so friendly and patient. The link to make a claim was sent to text and email. He politely asked to check all my details and took new bank card details. Then I had clicked on the email make a claim and he stayed on the line until I had completed it and also confirmed that the claim had gone through. He couldn’t have been more friendly and helpful. I would give him 5 stars for service.

15. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BIG Warranties Ltd

Cheers for this. Glad we got your washing machine sorted and that Gabriel walked you through the claim so smoothly.

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

BG Warranties are always on the ball…

BG Warranties are always on the ball when it comes to getting the best people for the job
well done
BGW

10. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BIG Warranties Ltd

Cheers for this Terry. Getting the best person for each job is what we're all about, so great to know you experienced that!

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

Very friendly caller.

Gemma was friendly, very polite and helpful.

10. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BIG Warranties Ltd

Cheers for this Vincent. Gemma will be over the moon to hear this. She's brilliant at what she does.

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

Rosanna so nice you need more like her !

Rosanna was just so nice and very personable. She explained everything and I felt not pressure to purchase.

9. juni 2026
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Svar fra BIG Warranties Ltd

Really glad. Rosanna works hard to make sure everything's clear and there's no pressure, so it's great to hear she nailed it.

The BIG Warranties Team

Vurdert til 4 av 5 stjerner

Gemma explained everything in a way…

Gemma explained everything in a way that was easily understood, she was very kind and considerate, and made sure that I was OK with everything.

5. juni 2026
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Svar fra BIG Warranties Ltd

Cheers Dorinda, really appreciate this. Gemma's brilliant at explaining everything so clearly and making sure you're completely comfortable with it all. Exactly the kind of service we're proud to give.

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

Policy Payment Issue

Jane is helpful, efficient and patient. She is a Five Star Employee!

5. juni 2026
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Svar fra BIG Warranties Ltd

Hi Dawn, that's nice to read. Jane's helpfulness and patience really stand out. We're lucky to have her on the team.

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

Patient and helpful service

Rosanna was very patient and helpful. She explained something that was confusing me and increased the number of appliances on my policy. I now have peace of mind for future mishaps. This was excellent service from Rosanna.

2. juni 2026
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Svar fra BIG Warranties Ltd

Really good to read this. Brilliant that Rosanna explained everything properly and got your appliances on the cover.

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

Arianna was helpful

Arianna was helpful.
I called, trying to reschedule a repair appointment since I cannot do that day.
Arianna did leave a note for the engineer so now I have to wait...

1. juni 2026
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Svar fra BIG Warranties Ltd

Hi Queen, that's nice to read. Arianna's brilliant at this sort of thing, and we're glad she could get that note to your engineer.

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

Gabriel was extremely helpful and…helpful

Gabriel was extremely helpful and patient. Thank you Gabriel xx

29. mai 2026
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Svar fra BIG Warranties Ltd

Cheers Brenda, that's great to know. Gabriel's brilliant and we're chuffed he was patient and helpful with you.

The BIG Warranties Team

Vurdert til 5 av 5 stjerner

Professional, helpful, knowledgeable and not pushy

Katie was professional, kind, clear and very helpful. She explained all the options I had, was well informed and not forceful or pushing to close the deal. I would recommend BIG

28. mai 2026
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Svar fra BIG Warranties Ltd

Nice to read this, thank you. Katie clearly explained everything without any pressure, and that's exactly the kind of service we want to deliver.

The BIG Warranties Team

Vurdert til 1 av 5 stjerner

The light on my cooker lid

The light on my cooker lid. Wanted replacing after it stopped working .i contacted Big Waramtees with the problem and they sent me a E mail. Directing me to a form to fill in on my lap top . I am now going on 92 years old. Filling in forms for a new bulb is a step backwards it puts you off making a claim . Which could be the idea of the form . I could have been sorted on the first phone call by simply asking the questions then as it was when Big Warantees started.

27. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service

Friendly professional and informative

26. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BIG Warranties Ltd

Hi Brian, thanks so much. Brilliant that you found the team friendly, professional and informative. We'll make sure to keep up that standard.

The BIG Warranties Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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