Hmm, Jane was very professional and thoroughly knew her products. However, I'm surprised and disappointed to hear that the hob fan unit is not covered, you can't have a hob without one! Also, with y... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It is with great surprise that I find myself writing this review. I gave Jake my opinion on Go assist not realizing he was from Big Warrenties. He listened attentively and set about coming up with... Vis mer
Excellent customer service from Jane Explained reasons for all questions being asked, then took time to listen to my questions and supplied all the answers i needed. Very friendly and helpful lady.... Vis mer
Helen was very patient with me; I have a condition called dysarthria, which means that I can struggle to get my words out. The phone line wasn't very good either, so I I had to repeat myself on many... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Kontaktopplysninger
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Storbritannia
- 08007797444
- bigwarranties.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 71 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Saxon was clear
Saxon was clear, concise and handled my enquiry promptly and in a straight forward manner. Saxon is polite friendly and personable.

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Happy (and relieved) customer.
Sam was very courteous, friendly and professional. It was a pleasure to deal with him. Thank you.

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Very disappointed
Very disappointed, wasted a day off work to have boiler serviced only for them to turn up then tell us "we dont do LPG" when we already had it confirmed on phone that they did do LPG!!
Not waiting on the line for long
Not waiting on the line for long, and my claim was processed quickly. Sam was very helpful

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Professionally handled call that…
Professionally handled call that remedied the issue immediately.

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great customer service
The customer service representative was great: helpful and friendly. All in all it was easy to lodge a claim and arrange for an engineer to come over.

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Fantastic customer service from Harry…
Fantastic customer service from Harry in dealing with my enquiry regarding my monthly premium and was very helpful and dealt with my issue and sorted a new policy at my original monthly payment

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5 Star Rated Gabriel
I spoke to Gabriel about my faulty washing machine. He was so friendly and patient. The link to make a claim was sent to text and email. He politely asked to check all my details and took new bank card details. Then I had clicked on the email make a claim and he stayed on the line until I had completed it and also confirmed that the claim had gone through. He couldn’t have been more friendly and helpful. I would give him 5 stars for service.

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BG Warranties are always on the ball…
BG Warranties are always on the ball when it comes to getting the best people for the job
well done
BGW

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Very friendly caller.
Gemma was friendly, very polite and helpful.

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Rosanna so nice you need more like her !
Rosanna was just so nice and very personable. She explained everything and I felt not pressure to purchase.

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The gentleman was very helpful
The gentleman was very helpful

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Gemma explained everything in a way…
Gemma explained everything in a way that was easily understood, she was very kind and considerate, and made sure that I was OK with everything.

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Policy Payment Issue
Jane is helpful, efficient and patient. She is a Five Star Employee!

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Patient and helpful service
Rosanna was very patient and helpful. She explained something that was confusing me and increased the number of appliances on my policy. I now have peace of mind for future mishaps. This was excellent service from Rosanna.

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Arianna was helpful
Arianna was helpful.
I called, trying to reschedule a repair appointment since I cannot do that day.
Arianna did leave a note for the engineer so now I have to wait...

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Gabriel was extremely helpful and…helpful
Gabriel was extremely helpful and patient. Thank you Gabriel xx

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Professional, helpful, knowledgeable and not pushy
Katie was professional, kind, clear and very helpful. She explained all the options I had, was well informed and not forceful or pushing to close the deal. I would recommend BIG

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The light on my cooker lid
The light on my cooker lid. Wanted replacing after it stopped working .i contacted Big Waramtees with the problem and they sent me a E mail. Directing me to a form to fill in on my lap top . I am now going on 92 years old. Filling in forms for a new bulb is a step backwards it puts you off making a claim . Which could be the idea of the form . I could have been sorted on the first phone call by simply asking the questions then as it was when Big Warantees started.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







