Ein wirklich schlechtes Unternehmen, in dem ein ungebildeter, ungebildeter und ungebildeter Mitarbeiter ohne Deutschkenntnisse mit der Leitung betraut wurde!!! Ebenso wurde ein Architekt, ein ehemalig... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
tolle Stadtbesichtigung die Bustour mit den zu hörenden Informationen war sehr interssant gestaltet und man lernt Wien aus einem ganz anderen Blickwinkel kennen. Für mich persönlich ein kleiner negat... Vis mer
Selskapet har svart
Bus und Route sind super aber die Info über die Sehenswürdigkeiten sind monoton, lieblos ohne Charm und Schmäh.....nicht wienerisch sondern von einer Deutschen vorgetragen und die Mariahilf Strasse he... Vis mer
Selskapet har svart
Wir waren über Neujahr in Wien und konnten mit BigBusTours viel von der Stadt sehen. Besonders hat uns die Stadtrundführung beim Yanis gefallen. Die App-Mitarbeiter haben trotz der Feiertage innerhalb... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Walfischgasse 2, 1010, Vienna, Østerrike
- bigbustours.com/vienna
3,2
Middels
545 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Green line is not good when raining
Green line is not good when raining. It is an open bus and we all were wet yesterday.
8. september 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Jose
We are sorry to hear that you didn’t enjoy your recent experience with Big Bus Tours.
Please accept our apologize about this and we hope you give us a second chance.
Kind Regards
The Big Bus Vienna Team
Excellent sights
Excellent sights. Good way to get around town.
7. september 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Bernard!
Thank you very much for your good comment.
It is nice to see that we provide a convenient way to travel around Vienna and you did like our walking tour.
Regards
Big Bus Vienna
Gut organisiert
Das ist praktisch wenn man, das erste mal in Wien ist.
Ich kann es nur weiter empfehlen:)
6. september 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Ruslan Muhamedov !
We are very happy that we were helpful for exploring our beautiful city and hope to welcome you back soon!
regards
Big Bus Vienna
Es war sehr schön und man hat viel…
Es war sehr schön und man hat viel gesehen.
Das Personal war sehr nett.
28. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Birgit Boothby!
Thanks for the review and we are happy that you liked our service and enjoyed to explore the city of Vienna on a Big Bus !
Kindest Regards
Big Bus Vienna
Great way to see Vienna
Great way to see Vienna! I purchased the 2 day pass and saw EVERYTHING!
25. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Sherry!
Thank you for your 5-star review!
We are glad to hear that you enjoyed our tour! We hope to see you on our buses in the future!
Best regards
Big Bus Vienna
Es war eine tolle Tour...
Es war eine tolle Tour und gut organisiert. Die Haltestellen sollten im Internet leichter zu finden sein.
13. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Barabara
Thanks for your nice feedback on our tour. The stops you can find easy on our app and on the website the adress of each stop is also written.
Kindest Regards
Big Bus Vienna
The e-ticket was not valid for the…
The e-ticket was not valid for the second day, because there was required the paper ticket! (what would be the reason to have an App an Qcode if it is not useful. As a result I actually lost my 2nd day Premium tour :-(
11. august 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear HECTOR Saldaña!
Thank you for reviewing our services. We are sorry to hear that you had some difficulties with the e-ticket.
The e-ticket is only a voucher and the yellow printed is the real ticket and like it Is written in T/C you are only allowed to use our service when you have this yellow ticket because when you lose it someone else can use it instead of you.
Let us apologise for the inconveniences. We hope you give Bis Bus a second chance!
Kindest Regards
Big Bus Vienna
The red line tour was perfect
The red line tour was perfect. Please put on the second floor a roof anti ☀ it will be better on a sunny days. The rest was perfect. Also please sell water inside the bus.
26. juni 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear adina goztok!
Thank you very much for your review. Due to law cannot have open top busses but as the windows are out our customer can enjoy the ride to make photos also.
We hope to welcome you soon again!
Best regards,
Big Bus Vienna
The best of the three cities I visited (inc. London and Paris)
A useful introduction to the city
18. juni 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Linda!
Many thanks for your very nice review on our tour.
We always try to give our customer the best option to explore our city.
Kindest Regards
Big Bus Vienna
Wonderful
Wonderful way to see the cities, very convenient.
14. juni 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear James upton Hastings !
Thank you for the great feedback on our service!
Nice to see that you used our service to explore the wonderful city of Vienna!
Best regards,
Big Bus Vienna
Es muy rápido y la espera en las…
Es muy rápido y la espera en las paradas es muy razonable.
3. juni 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Manuel Jose Molina Urendez!
Thank you very much for your review. We are glad that you enjoyed our tour.
We hope to welcome you soon again!
Best regards,
Big Bus Vienna
Excellent!
Our experience with you was excellent! Courtesy all the way round!
25. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Rossana Briones!
Thank you for your 5-star review!
We are glad to hear that you enjoyed our tour! We hope to see you on our buses in the future!
Best regards
Big Bus Vienna
Still displaying old pass info on buses (blue bus),,,
Only problem was there was conflicting information given out on what the deluxe 3 day pass included .On signage on the actual bus you are allowed to choose one of three activités which is what I thought I had purchased. On board the blue bus a driver told us he was sorry for the confusing signage and said we could swap the night tour for a river cruise. Upon telling the bus
assistant at stop 1 this he too bad you picked the night your and that was that. If we wanted a river cruise we would have to pay extra for it . Pity your people give the public different info. Disappointed with this attitude.
21. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Dawn Smith,
We are very sorry to read your review.
As we did change product the information was not updated on the bus but on our website, the app and on the leaflets was everything you needed.
Please give Vienna a second chance.
Thank you for your review.
Kind regards, Big Bus Vienna
Enjoyed our ride.
We got a two day pass because there is a lot to see in Vienna. Glad we did. The ride was safe and comfortable and it was a great way to see the sights.
21. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Dixie,
Thank you very much for your positive review on our tours. We are glad you enjoyed your time in Vienna, and hope to see you again on our buses.
Kind regards,
Big Bus Vienna
DIE BUSTOUREN WAREN SEHR SCHÖN
DIE BUSTOUREN WAREN SEHR SCHÖN. HAT ALLES GEPASST.
17. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear U.Gläsemann,
Thank you for your positive review.
We are happy to hear you enjoyed our tour, and hope to see you again on our buses!
Best regards,
Big Bus Vienna
So crowd, not chairs
My visit was in May, There was not eough chairs for the tourist in the first floor, in the second the wheather cold is imposible, the bus are crowd in the red route
17. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear CRISTIAN PINEDA,
We take your feed back very seriously. We remove the windows from our buses to enhance the sightseeing experience,
Unfortunately Vienna has experienced unforeseen weather conditions in the past week.
Please be assured, we seek to amend this in the future, sorry for this.
Best regards,
Big Bus Vienna
Es gab tw nur Sitze im oberen Bereich…
Es gab tw nur Sitze im oberen Bereich und Regen, Wind und 9 Grad tw KEIN DACH UND KEINE HEIZUNG!! Eine Katastrophe!!
Die grüne Linie fährt um 15.00 das letzte mal!! Auch sehr ungut!
17. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Gabriele Pichler - Sandner,
Thank you for your review on our service.
We take your feed back very seriously. We remove the windows from our buses to enhance the sightseeing experience,
Unfortunately Vienna has experienced unforeseen weather conditions in the past week. Please be assured, we seek to amend this in the future.
Once again, we apologize you did not enjoy our tours.
Best regards,
Big Bus Vienna
Highly recommended
Great value for money, two bus tours with a very interesting and informative commentary and a walking tour with an excellent guide. Very happy with the Big Bus Company
15. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Caroline,
Thank you for the great feed back!
We are glad you enjoyed our tours.
We constantly update our commentaries, and set out to make these as entertaining and informative as possible.
Best regards,
Big Bus Vienna
5Star Vienna tour
Big Bus is the best company within the Hop-on Hop-off type of service.
We've taken a lot of Big Bus tours in different cities and they are always great. Vienna is not an exception. Everything is clear, nice routes, very helpful mobile application, friendly stuff.
Thank you!
6. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Andrii!
Thank you for your fantastic review on our tours and service.
At Big Bus, we strive to provide our customers with the best possible tour and service!
We hope to see you on our buses again in the future!
Best regards,
Big Bus Vienna
Falta humanidad y respeto personas mayores
Buenas noches,
Quisiera comentarles que me parece una falta de respeto y de muy poca vergüenza como han tratado a mis padres hoy en Viena. Primero de todo, son personas de 70 años que no han podido ni coger el último bus porque el interventor les estaba poniendo problemas con el tíquet. Yo compré dos billetes premium y eso especifica en la página bus nocturno a lo cual se lo han negado y los han metido en un tranvía teniendo que andar 2 kilómetros más los dos de antes porque el interventor no ha dejado subir a último autobús. No tienen plano de las paradas y desde españa tengo que enviárselo. Es una falta de humanidad que traten así a dos personas tan mayores. Hoy han perdido un día de bus sin poder subirse en ninguna parada y teniendo que andar muchísimo por un fallo suyo, es deleznable su actitud.
4. mai 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Patricia!
We are very sorry to hear that your parents did not enjoy our tours. Our stops are located on brochures which can be found on any of buses or our stops where you will find leaflet boxes. Customer's are also able to locate our stations using our Bigbustours app.
As to the night tour, we would like to investigate your experience in further detail.
Please contact us at: infovienna@bigbustours.com.
Once again we are very sorry for the experience your parents had on our tours.
Kind regards,
Big Bus Vienna
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