Ein wirklich schlechtes Unternehmen, in dem ein ungebildeter, ungebildeter und ungebildeter Mitarbeiter ohne Deutschkenntnisse mit der Leitung betraut wurde!!! Ebenso wurde ein Architekt, ein ehemalig... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
tolle Stadtbesichtigung die Bustour mit den zu hörenden Informationen war sehr interssant gestaltet und man lernt Wien aus einem ganz anderen Blickwinkel kennen. Für mich persönlich ein kleiner negat... Vis mer
Selskapet har svart
Bus und Route sind super aber die Info über die Sehenswürdigkeiten sind monoton, lieblos ohne Charm und Schmäh.....nicht wienerisch sondern von einer Deutschen vorgetragen und die Mariahilf Strasse he... Vis mer
Selskapet har svart
Wir waren über Neujahr in Wien und konnten mit BigBusTours viel von der Stadt sehen. Besonders hat uns die Stadtrundführung beim Yanis gefallen. Die App-Mitarbeiter haben trotz der Feiertage innerhalb... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Walfischgasse 2, 1010, Vienna, Østerrike
- bigbustours.com/vienna
3,2
Middels
545 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service, friendly staff.
Excellent service, the Big Bus Vienna helped me to see the whole city and I enjoyed every bit, friendly staff.
29. april 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear David!
At Big Bus Tours we take special pride in our customer service. Our staff are constantly trained and briefed on how to give our customer's the best experience of Vienna!
Thank you for your great review!
Best regards,
Big Bus Vienna
Svar fra Big Bus Vienna
Dear Dmytro!
Thank you very much for your review. We are glad that you enjoyed our tour.
We hope to welcome you soon again!
Best regards,
Big Bus Vienna
Very informative commentary and simply…
Very informative commentary and simply good.
26. april 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Muhammad!
Thank you very much for your kind review. The commentaries on our buses are an essential part of the Big Bus Vienna experience. Therefore we are extremely happy to hear that you found them informative!
We hope to see you on our buses again soon!
Best regards,
Big Bus Vienna
What a fantastic way to see the town…
What a fantastic way to see the town and choose the places you want to explore in more details! The commentary was highly informative and captivating, the music of all those famous musicians in between commentaries added to the experience also. Thank you so much for a BRILLIANT tour.
25. april 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Catherina!
We are very happy to hear that you enjoyed our tour. Our commentaries are constantly updated in order to provide the best possible experience.
We thank you for your review and hope to see you on our buses again in the future!
Best regards,
Big Bus Vienna
Vienna
The firts part was information about the buildings where passing. The blueline was better but overall it was worthwhile to take the drop off/ on bus.
10. april 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Jon !
We are very happy that we were helpful for exploring our beautiful city and hope to welcome you back soon!
regards
Big Bus Vienna
The buses were clean en the earphones…
The buses were clean en the earphones were working ok. The rides were good and had more than enough information.
1. april 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear RUDY!
Thank you very much for your good comment. It is nice to see that we provide a convenient way to travel around Vienna.
Regards
Big Bus Vienna
Excellent service
Excellent service. Always a place to sit, good frequency and great value. The night tour was superb, complete with live commentary.
1. april 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Julia !
We are glad that Big Bus Vienna did work well for you and that you were satisfied with our service.
Look forward to see you again in Vienna!
Regards
Big Bus Vienna
The bus is always On time
The bus is always On time! There are Various languages on audio guide! Two routes to appreciate the center or museums.
16. mars 2019
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Svar fra Big Bus Vienna
Dear Louise Neves!
We would like to thank you for your compliment!
We are very happy that you were satisfied with our commentaries and the routes and enjoyed the time with Big Bus!
Regards
Big Bus Vienna
Fantastic way to see amazing city
Fantastic way to see amazing city. Walking tour was brilliant
1. mars 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Clive Smith!
Thank you very much for your good comment.
It is nice to see that we provide a convenient way to travel around Vienna and you did like our walking tour.
Regards
Big Bus Vienna
Efficient and punctual
Efficient and punctual, good commentary.
28. februar 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear RS!
Thank you for giving us a short and so positive feedback on the Big Bus Vienna.
We hope to welcome you back soon to any other Big Bus destination worldwide!
Kindest Regards
Big Bus Vienna
exellent
We did some good tours and learned a lot! thank you
18. januar 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Mevrouw Stitchyus !
We would like to thank you for your compliment!
We are very happy that you were satisfied with our service and enjoyed the time with Big Bus!
Regards
Big Bus Vienna
It was a great experience and quite…
It was a great experience and quite comfortable traveling with you guys compared with other tours.Though I was scammed by Official Giraffe Hop on Hop off in Budapest.I would never recommend anyone to buy their services
2. januar 2019
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Geejesh Kumar!
Great, thanks a lot for your compliment on our tours.
We are glad that Big Bus Vienna did work well for you and that you were satisfied with our service.
Look forward to see you again in Vienna!
Regards
Big Bus Vienna
Good overview of Vienna
The audio guides are pleasant, informative, well paced, with helpful, pleasant musical backgrounds. The staff were all extremely professional, helpful and very, very patient. The drivers were very safe. The buses came frequently. The app was very handy to track buses. In addition to headsets, rain ponchos were provided. The Red tour was good. The Blue tour spend at least half the time in traffic through uninteresting suburbs and one stop was the train station, which has all the appeal of a train station: trafffic and nearby strip clubs. Why is this a stop on a “tour”? The Night tour was mildly interesting, but we went on a cold, slightly rainy night and the windows were so fogged up that you could not see out - of a tour bus! They should provide tourists with cheap hand towels to wipe the windows.
26. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Kay !
Thanks a lot for your compliments. We are glad you have enjoyed our tour and that you found our team to be friendly.
Hope you did enjoy your holiday in Vienna and looking forward to welcome you soon again!
Regards
Big Bus Vienna
Great tours and perfect way to explore cities
I always choose Big Bus tours in big cities to get the idea and the feeling of it. Thanks, it was a great trip. I will keep booking tours with you!
20. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Julia Zima!
Great, thanks a lot for your compliment on our tours.
We are glad that Big Bus Vienna did work well for you and that you were satisfied with our service.
Hope to see you at any other destination at Big Bus worldwide again
Regards
Big Bus Vienna
Not Enough Hours in the Day!
Had booked a blue/red 1 day ticket HoHo, for our one day visit to Vienna. Our experience was not great, but not directly due to Big Bus Tours. Firstly we arrived an hour later than planned into Vienna, due to rail issues. Then all tours on the day were stopped an hour early, due to some demonstration. So we were only able to complete the somewhat basic blue route and only a small bit of the red route. Turned out to be a great waste of money in fact.
Moral of the story- leave yourself plenty of time to do your HOHo tour!
17. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Stephen!
Thank you for your time dedicated to write us your feedback. We are sorry we could not fulfil your expectations. Please accept our apologies for this inconvenience during your travel but it was due to some demonstration in the city.
We hope you give Vienna a second chance.
Regards
Big Bus Vienna
You are the best...in planet...that's…
You are the best...in planet...that's all
14. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Nikolaos Karageorgos!
Great, thanks a lot for your compliment on our tours.
We are glad that Big Bus Vienna did work well for you and that you were satisfied with our service.
Look forward to seeing you again in Vienna!
Regards
Big Bus Vienna
Wonderful trip with BB Vienna !
13. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Thameur!
Thank you for giving us a short and so positive feedback on the Big Bus Vienna service.
Kindest Regards
Big Bus Vienna
Overall positive
We took the Vienna blue and red lines and also did the night tour. All we’re very good and informative. I think perhaps more buses are required as it was too busy / the buses were full on the Saturday. The Friday was ok but still very full. There was condensation on the windows which impaired viewing. The online price is good. The first bus we got to could not exchange our online booking for tickets so I had to leave my elderly mother and walk to another stop for this which wa frustrating. The complimentary gluhwein was a bonus.
9. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Anne-Marie Keady!
Thank you for your review and sharing your experience with us. It was very busy because the Christmas market and we did not expect that so many customers will love to see Vienna from the deck of a double decker bus. We learned from this and are prepared for the future. Within Big Bus, customer service is our main concern and you can board at all our bus stops with the voucher. Your feedback will be taken very seriously by our management.
Hope to see you back again soon.
Kindest Regards
Big Bus Vienna
Would recommend
Buses really regular, easy to find and very clean. The commentary was informative. They gave us a free extra day on a 2 day ticket, and a voucher for a Christmas punch. Very good value.
7. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear Daniela Krawczyk!
Thank you very much for your complements and we wish to see you soon in another city where Big Bus operates.
Kind Regards
Big Bus Vienna
claim on the service in Vienna
Good morning, unfortunately I have to make a complaint for the service in Vienna. the morning of November 20, 2018, we used the service, first on the Red line, Punctual, fairly clean, discreet entertainment. The afternoon, Blue line, leaves us at 4:48 pm intersection with Red "Museumsquartier", saying that that Bus was returning, we are waiting for a Red or Blue Bus under the snowfall for half an hour, with a 6 year old girl. then caught in discomfort we take the metro and return.
3. desember 2018
Anmeldelse skrevet uten oppfordring
Svar fra Big Bus Vienna
Dear giorgio gandelli!
Thank you very much for your feedback and choosing Big Bus.
Good to read the you like the service at the red route. Like it is written at the website, busstop and leaflet the last bus leaving from Museums is at 04:37 so we are sorry for this.
Regards
Big Bus Vienna
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