Speedy response to enquiries by Chelsea who took the time to call when I sent a follow up query which provided me with the reassurance I needed. Chelsea was friendly and clear, and confirmed info by... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The Web site had very good filters which enabled me to focus only on the properties that filled my criteria. The booking process was easy.
Selskapet har svart
A really high quality conversion in an idyllic peaceful location is a good start. Add to that the warmth of the welcome from the friendliest hosts, along with fresh flowers a sponge cake and milk in t... Vis mer
Selskapet har svart
We had our previous holiday cottage cancelled due to unforeseen circumstances. Managing to find another one through Sykes Cottages, very quickly, booking on line was very easy. I had an email conf... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Big houses, large holiday homes and group accommodation. Big cottages, little prices. Big Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Dog Friendly Cottages and Snaptrip.
Kontaktopplysninger
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, Storbritannia
- 0203 637 0812
- support@big-cottages.com
- big-cottages.com
4,3
Enestående
593 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Said £20 deposit and full balance due…
Said £20 deposit and full balance due in may but when booking went through all went through Skye’s cottages who said a £600 deposit required which was not communicated when I booked. False advertising
22. januar 2023
Site was simple and easy to use…
Site was simple and easy to use completed a booking jo issues.
21. januar 2023
Good company to use
Easy to use website, smooth booking service. I just find it annoying that there are so many companies with websites linking to each others. The booking was done via the cottages main booking agent, Sykes, I could have just used them directly, I just happened across this website first as it was top of Google search list. Each company takes a turn on the fee, so overall things just get more expensive
17. januar 2023
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
The payment details were completely…
The payment details were completely opaque. Right up to the time I entered payment details I was not made aware of how much and when payments would be due. I had to contact the owners and negotiate a staged payment.
3. januar 2023
Svar fra Big Cottages
Hi Christopher,
Thanks for taking the time to leave us a review.
I have checked your booking and there was no extended information on payments due to the full payment being required for your dates, so our website would have shown you the full amount throughout, instead of a breakdown of installments.
I'm glad to hear that you have managed to set up a payment plan with the owners directly.
I hope you have a lovely stay.
Many thanks,
Sophie
Lots of information and detail
Lots of information and detail, beautiful cottages good prices.
1. januar 2023
Ohh lovely cottage would definitely…
Ohh lovely cottage would definitely come visiting 2023 for sure ❤️🎄maddy loves 🎁
31. august 2022
Anmeldelse skrevet uten oppfordring
Easy to use the site.
17. november 2022
Easy to navigate.
18. oktober 2022
Efficient and helpful
27. september 2022
Stunning and Scenic
The most stunning and scenic cottage to have the privilege to stay in. Hosts go beyond! Enclosed and very safe for children and puppies/dogs. Words just aren’t enough am in AW the piece and quiet and to make a memory more a Stag so so close amazing! Much more than you’ll ever have in a property.
9. september 2022
Anmeldelse skrevet uten oppfordring
Easy to use no problem
8. september 2022
Chaple house, Prospect, Aspatria
We stayed at the Chaple house in Prospect, Aspatria and it was perfect, we only came home today and im so sad. The house was immaculate and it had absolutely everything you needed. Shirley and Brian are brilliant owners had to call them out once and they are the nicest couple.... it was perfect, the decor was perfect for the home it was in. They told us the history of the 2 propertys and showed us around the attached property and Shirley even took my son plum picking. I would definitely stay here again. Thank you Shirley and Brian for a perfect stay with my family. P.s sorry bout the washer xxxxx
3. september 2022
Anmeldelse skrevet uten oppfordring
Very quick and efficient
30. august 2022
Very easy to navigate
17. august 2022
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.