Speedy response to enquiries by Chelsea who took the time to call when I sent a follow up query which provided me with the reassurance I needed. Chelsea was friendly and clear, and confirmed info by... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The Web site had very good filters which enabled me to focus only on the properties that filled my criteria. The booking process was easy.
Selskapet har svart
A really high quality conversion in an idyllic peaceful location is a good start. Add to that the warmth of the welcome from the friendliest hosts, along with fresh flowers a sponge cake and milk in t... Vis mer
Selskapet har svart
We had our previous holiday cottage cancelled due to unforeseen circumstances. Managing to find another one through Sykes Cottages, very quickly, booking on line was very easy. I had an email conf... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Big houses, large holiday homes and group accommodation. Big cottages, little prices. Big Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Dog Friendly Cottages and Snaptrip.
Kontaktopplysninger
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, Storbritannia
- 0203 637 0812
- support@big-cottages.com
- big-cottages.com
4,3
Enestående
593 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Speedy response to enquiries by Chelsea…
Speedy response to enquiries by Chelsea who took the time to call when I sent a follow up query which provided me with the reassurance I needed.
Chelsea was friendly and clear, and confirmed info by sending a quick email afterwards.
Much appreciated
25. mai 2026
Svar fra Big Cottages
Hi Jo,
Thank you so much for your wonderful review! We’re really pleased to hear that Chelsea was able to provide a quick, friendly and reassuring service, and that her follow-up email helped give you the clarity you needed. It’s great to know you felt supported throughout your experience.
We really appreciate your feedback and look forward to helping you plan your next getaway!
Best wishes,
Rebecca
The Web site had very good filters…
The Web site had very good filters which enabled me to focus only on the properties that filled my criteria.
The booking process was easy.
13. mai 2026
Svar fra Big Cottages
Hi there,
Thank you so much for your wonderful review! We’re really pleased to hear the website filters helped you quickly narrow down the properties to exactly what you were looking for, and that you found the booking process easy too!
We hope you have a fantastic stay and look forward to helping you plan your next group getaway!
Best wishes,
Rebecca
Booking was made easier by a calendar…
Booking was made easier by a calendar panel with availability and dates.
28. april 2026
Svar fra Big Cottages
Hi Peter,
Thank you so much for your lovely review! We’re really pleased to hear you found the calendar feature helpful in making the booking process easier and clearer.
We appreciate your feedback and hope you have a fantastic stay. We look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Disappointing
Booked a three day getaway and paid the deposit. Got an email one hour later to say property wasn't available for the dates I booked.
Property was still available on their website six hours later.
17. april 2026
Svar fra Big Cottages
Hi David,
We’re really sorry to hear about your experience and completely understand how frustrating this must have been.
As a booking platform, availability is managed and confirmed by the property owners and our partner agencies, and on rare occasions timing or synchronisation issues can occur. That said, we absolutely appreciate how disappointing this situation would have been for you.
Please contact us at support@big-cottages.com with your booking details if you need any further support, or if you’d like our help finding alternative accommodation.
Best wishes,
Rebecca
I stayed at poppy lodge LE 17 at ocean…
I stayed at poppy lodge LE 17 at ocean edge. The property is filthy and also has out of date appliance checks(2years) they also have another property on the park. 37 bay view. From the reviews and photos from that property I’ve seen is just as bad. Raised issues with owner for her to say we left it filthy and claiming £50 from me. Avoid booking with this host
6. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Big Cottages
Hi there,
Thankyou for taking the time to give us some feedback, we appreciate you bringing these issues to our attention.
We're sorry to hear about your experience with the cleanliness at the property.
As a third-party booking platform, we don’t manage the property directly. However, the quality of the accommodation we feature is very important to us, and we’re happy to guide you on how to submit a formal complaint to the property manager via their managing agent so they can address your concerns and improve their service. You can contact us anytime at support@snaptrip.com, and we’ll be glad to assist in passing your feedback on.
We truly appreciate you taking the time to share your experience and hope your next booking with Big Cottages is much smoother and more enjoyable.
Best wishes,
Chelsea
Quick ,efficient clear website
11. april 2026
Svar fra Big Cottages
Hi Gill,
We're happy to hear our website was quick and clear for you.
Thank you for taking the time to leave such great feedback, we appreciate it.
Best wishes,
Chelsea
Very easy to navigate the map to find a…
Very easy to navigate the map to find a cottage in the location we wanted, and booking simple.
4. april 2026
Svar fra Big Cottages
Hi Ron,
Thank you so much for your fantastic review! We’re delighted to hear that you found the map easy to navigate and that the booking process was simple.
We hope you enjoy your stay and look forward to helping you find your next cottage soon!
Best wishes,
Rebecca
4x4 cars essential in bad weather
The views are stunning from this property. Great for walking over the mountains. The access roads are very challenging and if the weather is icy you have no chance of reaching the drive without a 4x4 with very good brakes. We had good weather which supported our journey over the two fords and the steep decent to the property. The house is spacious with many curved steps, so good mobility is needed, however the barn only has the stairs so less abled people have that to stay in which is good. The hot tub is a good touch with the wonderful views.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Big Cottages
Hi Helen,
Thank you for taking the time to share your experience! We’re so pleased to hear you enjoyed the stunning views, spacious house, and the hot tub.
We also appreciate your helpful notes about the access roads and mobility requirements – these are great for future guests to keep in mind when choosing a property.
We hope you had a memorable stay and look forward to helping you find your next adventure!
Best wishes,
Rebecca
Svar fra Big Cottages
Hi Carmen,
Thank you for your lovely review! We’re delighted to hear you found the website easy to use with a helpful search function.
We hope you have a wonderful stay and we look forward to helping you find your next perfect getaway!
Best wishes,
Rebecca
Good selection of properties
Good selection of properties and very good detail and photos available.
Web site clear and simple to use
27. mars 2026
Svar fra Big Cottages
Hi Mulvey,
Thank you for your lovely review! We’re thrilled to hear you enjoyed our selection of properties and found the details and photos helpful. We’re also glad the website was clear and simple to use - that’s exactly what we aim for!
We look forward to helping you find your next perfect getaway!
Best wishes,
Rebecca
Simple to book competitive prices
Simple to book competitive prices. Cheapest price available for property wanted across all sites advertising
5. mars 2026
Svar fra Big Cottages
Hi Ann,
Thank you so much for your lovely review.
We’re really pleased to hear you found the booking process simple and that we could offer the best price for the property you wanted. That’s exactly what we aim for!
We hope you have a fantastic stay and look forward to helping you again in the future.
Best wishes,
Rebecca
All questions answered quickly
All questions answered quickly. Friendly staff and very easy booking process.
Thank you so much a pleasure to deal with and great customer service.
3. mars 2026
Svar fra Big Cottages
Hi Janis,
Thank you so much for your wonderful review.
We’re delighted to hear you found our team friendly and supportive, and that the booking process was easy. Your kind words really mean a lot to us.
We hope you have a fantastic stay and look forward to helping you again in the future.
Best wishes,
Rebecca
Svar fra Big Cottages
Hi Teresa,
Thank you for your lovely review.
We’re so pleased to hear you found the booking process was straightforward — that's exactly what we aim for!
We hope you have a fantastic stay and look forward to helping you again in the future.
Best wishes,
Rebecca
Just so simple to book great service
24. februar 2026
Svar fra Big Cottages
Hi,
Thank you so much for your wonderful review! We’re delighted to hear you found the booking process simple and our service great.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Booking was easy and there was a…
Booking was easy and there was a telephone helpline which I rang late evening- and got excellent friendly reassuring response, which was great as I am unused to online bookings. Thank you
18. februar 2026
Lovely cottage and easy to book
Lovely cottage and easy to book, looking forward to our trip!
17. februar 2026
Booking the cottage was very easy
Booking the cottage was very easy, then again it's always easy when you're buying something. Will see how it stacks up when we get there.
10. februar 2026
Good choice of properties and prices
I found a choice of properties which would suit my family and at some reasonable prices.
17. januar 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.