Big Cottages Anmeldelser 593

TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Speedy response to enquiries by Chelsea who took the time to call when I sent a follow up query which provided me with the reassurance I needed. Chelsea was friendly and clear, and confirmed info by... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The Web site had very good filters which enabled me to focus only on the properties that filled my criteria. The booking process was easy.

Selskapet har svart

Vurdert til 5 av 5 stjerner

A really high quality conversion in an idyllic peaceful location is a good start. Add to that the warmth of the welcome from the friendliest hosts, along with fresh flowers a sponge cake and milk in t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We had our previous holiday cottage cancelled due to unforeseen circumstances. Managing to find another one through Sykes Cottages, very quickly, booking on line was very easy. I had an email conf... Vis mer

Informasjon om virksomheten

  1. Hytte
  2. Gruppeinnkvartering

Skrevet av virksomheten

Big houses, large holiday homes and group accommodation. Big cottages, little prices. Big Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Dog Friendly Cottages and Snaptrip.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

593 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Over use of personal data

Multiple emails and phonecalls before I’d even made a booking.

29. august 2025
Logoen til Big Cottages

Svar fra Big Cottages

Hello Chloe,

Thank you for taking the time to share your feedback with us.

Kindly note that when a customer begins a booking on our website, we make a courtesy call to offer assistance and answer any questions they may have. We then follow up once more to check whether they need any further help.

Many of our customers have found these calls helpful, as we are able to spend time with them and discuss any questions that may be preventing them from completing their booking.

That said, we understand some customers may feel this approach is a little proactive, and I sincerely apologise if this was your experience. Please be assured that our intention is always to provide support and make the process easier, never to be intrusive.

All the best,
Katie

Vurdert til 5 av 5 stjerner

My stay at the craighlaw arms

Debbie & Dave are very welcoming the accommodation is very clean and tidythe breakfast is very nice thay can not do enough for you if you want a break in a lovely little village in scotland this place is the place to be thanks again

11. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

My property is listed on booking.com…

My property is listed on booking.com but now I see it is listed on this site without my knowledge or consent. How is that even possible ? I have no link of agreement with this company . Beware

27. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Big Cottages

Svar fra Big Cottages

Hello,

Thank you for your feedback.

I’m sorry to hear that you were not aware that your property was listed on our site, and I completely understand your concern.

Please allow me to reassure you that since your property is listed on Booking.com, they may have distributed your listing to third-party websites like ours. This is typically outlined in your contract with them, and we have full permission to display your property accordingly.

However, I have requested further information via TrustPilot so that I can discuss this with you personally. If you could please respond there, I would appreciate it.

All the best,
Katie

Vurdert til 4 av 5 stjerner

Did enquire about another…

Did enquire about another accommodation, big cottages had price down but had to enquire with property owner re dates and the price they came back with was almost double for the dates wanted that big cottages had it down for do found misleading , plus point could check this with actually speaking with someone at big cottsgeswhich was lovely

4. juli 2025
Vurdert til 2 av 5 stjerner

When we arrived you are welcomed by a…

When we arrived you are welcomed by a smell of dampness. Vincent needs some tlc, toilet and shower are impractical and it was very cold heaters didn’t work properly for us. Hot tub was dirty - didn’t even stay the night we left and went home.

30. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Big Cottages

Svar fra Big Cottages

Dear Lila,

Thank you for your review. We’re really sorry to hear about your experience and appreciate you bringing this to our attention.

As a booking platform, we don’t manage the properties listed on our site directly, but we take all feedback seriously and work closely with our partners and property managers to ensure high standards are maintained.

Unfortunately, we haven’t been able to locate a booking under your name. If you could get in touch with us at support@big-cottages.com, we’d be grateful for the opportunity to learn more about your experience and look into this further.

We hope to hear from you soon so we can help resolve this.

Best wishes,

Rebecca

Vurdert til 5 av 5 stjerner

So much choice

So much choice, even for a large party with small babies and dogs. Easy to use the site and find what you’re looking for. Pictures are really good quality and helpful and the descriptions of the properties are very detailed.

31. mars 2025
Vurdert til 5 av 5 stjerner

Enjoyable experience.

Very clear and concise site to navigate with lots of meaningful information on each property.
The interactive map makes it pleasure to move around the country, not a chore.
Recommended.

7. mars 2025

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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