I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Vis mer
Selskapet har svart
Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Vis mer
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Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Vis mer
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Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Vis mer
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Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.
18 St Martins Way, MK42 0LF, Bedford, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good price, Order it, and it turns up in first class condition.
Perhaps a suggested improvement would be a text message/email to give you an ETA on delivery as soon as the order is processed.
Great otherwise. I'll order again.

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Delivery was on time & a perfect Service. The HE Water Softener is a great product, however after only a few weeks the digital screen started to play up and is now only showing 2 quarters of the screen.

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Great company customer service was excellent kept well informed of delivery of our bath would highly recommend
B S Hassall

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Replacement for an old Monarch water softener so fitting should be easy.
Swift delivery and excellent customer service - Thank you

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Excellent pre-sales advice from Monarch - which reinforced my own independent research. As a direct result of this advice, together with pre-order discussion with Bathquest, I decided to retire my ancient ‘Prismertec/Aquadial water softener and purchased a Monarch ‘mini HE’ water softener (installation space being an issue) via Bathquest. Online ordering process was straightforward and delivery was within a week of order.

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Delivered on time and quickly. It was a replacement for and old Monarch water softner so fitting was easy. Small free bag of salt not really something to make me overwhelmed with the product purchased.

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Quick delivery good communication and excellent customer service thank you

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This was the best deal on the internet and did not charge anything extra for the maxflow flexi pipes that most other retailers wanted to charge for.
The unit arrived a few days later by DPD couriers and I was kept updated from DPD by text messages for the delivery time.
Its not installed yet but all the parts were in the package.
There is no reason not to use this company again.

Svar fra Bathquest
A first class supplier.
Very helpful customer service both by phone and email. A pleassure to deal with such a decent firm.

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Easy to order, delivered next day. Although salt supplied for commissioning it took a while to find out how much salt I should initially buy. Monarch recommended 2x25kg to start and monitor useage. My Plumber fitted the softener in half a day and so far I'm very pleased with price and product.
Time will tell how effective it will be.
Thank you Bathquest

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Bought a water softener. Good price, fast service, quick delivery of goods in perfect condition. Would use again without hesitation.

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Great customer service and very quick dispatch.

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I was referred to Bathquest by the original product manufacturer. The website was really easy to use, choose the product variations I needed and delivery was really quick.

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Item ordered online, easy process. Questions asked prior to and after ordering were dealt with promptly. Excellent customer service....would use again.
Thank you.

Svar fra Bathquest
A great knowledgable team to help with me with my purchase of a water softener. I was able to make sure I had the most suitable softener for my location and family size AND it was delivered the next day without extra charges!

Svar fra Bathquest
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.