Bathing Solutions Anmeldelser 1 528

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The whole experience from my first phone call to Mobility+ until the completion of the wet room was first class. The survey of the bathroom prior to the work starting was done in double quick time.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

From start to finish I felt supported and informed in the design of the bathroom. All of the work was completed quickly, with the minimum of disruption Andy and Mark explained everything as they wer... Vis mer

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Vurdert til 5 av 5 stjerner

From the initial appointment for a walk-in shower through to the final fitment the service was excellent. Good customer service and communication. The fitter Adam Roberts was prompt, friendly and le... Vis mer

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Vurdert til 5 av 5 stjerner

All very professional from start to finish.Eve contacted me daily to make sure that everything was ok. I found her very pleasant and approachable.she explained me through the process of having the b... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Baderomsoppussing

Skrevet av virksomheten

Bathing Solutions were one of the first companies to specialise in the supply and installation of bathrooms specifically designed for the mature customer. Many of our products are made in our own UK factory. Today, we are probably the largest company in the market place through dedication, professionalism and commitment to our customers. We pride ourselves on being able to make a real difference to the lives and well-being of our customers. We have designed and installed bathing solutions for many thousands of customers and every day we receive praise and endorsement from them for the quality of our products and the service we provide – most especially the fitting and installation. Our business isn’t just about supplying and installing new bathrooms; it’s about providing a total solution to our customer’s needs. That’s why we say we are Bathing Solutions; it’s who we are; it’s what we do.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 83 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

Efficient

So far, near to completion I have been satisfied with the work and efficiency of the whole project. I am extremely pleased with "Vasile" on the competence and efficiency with which he works.

28. oktober 2025
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Svar fra Bathing Solutions

Hey Mrs.,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

Vurdert til 5 av 5 stjerner

First class shower room

The shower fitter Steven ref: 212131, was very prompt and polite. He was very knowledgeable and an excellent craftsman. He was always involving me as to the spec that i wanted. Nothing was too much trouble, and he even hoovered up each day. The finished shower room was even better than i had imagined, and the finish was superb. I can't recommend him highly enough. I have had fitters and tradesman before, but this was another level!

24. oktober 2025
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Svar fra Bathing Solutions

Hi Battler,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Best wishes.

Vurdert til 5 av 5 stjerner

Mark and Jordans team of fitters are…

Mark and Jordans team of fitters are brilliant. From the first day until the end of the job. They arrived on time every day they worked tirelessly every day. Kept us informed at each stage of the fitting. Were clean and tidy. Tidied up at the end of each day. Calumn, Jordan and Nathan went above and beyond. If you need a new bathroom fitted out you couldn't be more helpful and safer hands than these guys.

10. september 2025
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Svar fra Bathing Solutions

Hey norbury,,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

With gratitude.

Vurdert til 5 av 5 stjerner

New bathroom in South East Essex

The installer Vasile was a hard worker and did an excellent job on time. He kept me informed throughout and was very polite. Very happy with the work. Thanks

24. oktober 2025
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Svar fra Bathing Solutions

Hi Eve,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

Vurdert til 4 av 5 stjerner

Professional and understanding.

Professional and understanding.

Andrew and Mark were.

16. oktober 2025
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Svar fra Bathing Solutions

Greetings customer,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Warm regards.

Vurdert til 5 av 5 stjerner

Bathroom conversion to shower.

Had my bathroom converted into a walk in shower because of increased mobility problems. A wise decision . The installation was done by Kiko who did a good job completing it in four days. He was pleasant, worked in an organised manner and cleared up well each day. The materials are of a good quality especially the non slip flooring in the shower.One thing the company needs to look at is the length of time it takes the shower floor to dry - about 3 hours. If there was a slight gradient towards the drain it would help.

5. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bathing Solutions

Hey Angela,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Thank you again.

Vurdert til 1 av 5 stjerner

I was left feeling that they don’t really need my custom - One missed call yesterday and they cancelled today’s appointment because I couldn’t answer…

A month ago I made an appointment for a home visit today to review a bathing solution for an 89yo relative that lives with me.

I received a letter 4 days ago confirming the appointment. I then received a call from a mobile number yesterday that I was unable to answer due to work commitments - no voicemail was left and no further texts or calls were made so I assumed it was an incorrect dial that realised it when they heard the voicemail message.

I received another call this morning which I missed due to being at the supermarket checkout. I called straight back and got passed around from person to person and on hold for a while before being told that “we called yesterday to confirm the appointment as it’s such a long way for our person to come out…we didn’t get through so we’ve cancelled the appointment”. I asked why a voicemail message had not been left and was told that it was not available - I run a business on the phone and nobody else to my knowledge has ever had a problem leaving a voicemail and I regularly receive them from clients. Even if I accept that something went wrong with the voicemail message system in this case, why would they not text or email or even try a second call?

Words fail me to describe how disappointed I am with this company and how let down I feel to have now lost a month of progress - you’d think a company that would be looking for me to spend 15-20k on a wet room solution might have tried a bit harder to secure my custom.

Unfortunately, there does seem to be a bit of a monopoly here - Mobility Bathing Group seems to own Bathing Solutions, Premier Care in Bathing, and Mobility Plus…and who knows how many others…so I will now try to find someone else who can do it that is not part of that Group otherwise I could just be faced with the same impersonal service again. Shame.

24. oktober 2025
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Svar fra Bathing Solutions

Thank you for speaking with our Call Centre Manager regarding this situation. As discussed, we had to cancel your appointment because we were unable to confirm it in advance, and the travel distance for our nearest advisor would have been over 4 hours and 20 minutes in total.
We understand that you are now exploring more local firms and may consider us again in the future if you’re unable to find a suitable local option.
Please know that we’d be happy to assist you at any time, and we can offer a quick turnaround from order to survey should you decide to proceed with us later.
We appreciate you’re understanding and hope to work with you in the future.

Vurdert til 5 av 5 stjerner

From start to finish the installation…

From start to finish the installation of our new Bathroom with shower was carried out professionally, courteously and on time.
Beth, the project manager kept us up to date on the progress.
We are well pleased with Graham, our installer, who left the place as clean as it was at the outset.

23. oktober 2025
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Svar fra Bathing Solutions

Hi Adrian,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Cheers.

Vurdert til 5 av 5 stjerner

Considerate and efficient worker

Sam arrived on time and worked diligently through the day, staying late to complete the job in one day. He was very considerate throughout and cleaned up all mess after completion of the job. I have used the shower today and I am very happy with the completed job.

22. oktober 2025
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Svar fra Bathing Solutions

Hi Mrs,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Cheers.

Vurdert til 5 av 5 stjerner

wetroom

Keith my fitter I would give 10 stars no problem was to large overcame them with a smile and my new wetroom looks great thks to bathing solutions for giving it to me.

21. oktober 2025
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Svar fra Bathing Solutions

Hi Mr,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Best wishes.

Vurdert til 5 av 5 stjerner

The fitter Kevin is an hardworking and…

The fitter Kevin is an hardworking and friendly guy always willing to explain every aspect of the work and to show how best to use the new fittings

22. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bathing Solutions

Hello Mr,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Cheers.

Vurdert til 5 av 5 stjerner

Communication at its best

Customer Service the best I've experienced from a company!! Brian who installed the bathroom was fitter par excellence dealing politely with any questions I had. Many thanks.

21. oktober 2025
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Svar fra Bathing Solutions

Hi Sheila,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Warm regards.

Vurdert til 5 av 5 stjerner

From initial quote to installation

From initial quote to installation company and Kristin listened to what we wanted

17. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bathing Solutions

Greetings Margaret,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

Vurdert til 5 av 5 stjerner

Love my new bathroom

Love my new bathroom! It looks amazing and everything was done so nicely.

17. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bathing Solutions

Greetings Elizabeth,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Thank you again.

Vurdert til 4 av 5 stjerner

I was very pleased with Bathing…

I was very pleased with Bathing Solutions when they installed a walk in bath at my mum’s house. Amy was very helpful during the week of installation. The fitter Paul Roberts and his team were punctual, efficient and very pleasant to deal with. They left the house in a good condition at the end of each day. I would recommend Bathing Solutions based on our experience.

13. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bathing Solutions

Hello Mary,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Thank you again.

Vurdert til 5 av 5 stjerner

Mobility plus Super Stars

Mobility plus are efficient, very professional installation is superb. From pricing the job meeting the project manager, plumbers M&J (Martin and John) the job has been done to a very high standard, not forgetting Dawn's daily check ups. Thank you all.
Diane Saunders

17. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bathing Solutions

Hi Diane,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Warm regards.

Vurdert til 5 av 5 stjerner

Very happy

Very happy with our mobility shower. Fast,efficient service provided by a knowledgeable helpful operative.

15. oktober 2025
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Svar fra Bathing Solutions

Greetings MRS,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Cheers.

Vurdert til 5 av 5 stjerner

Good personal service worked clean and…

Good personal service worked clean and tidy would recommend Chris very highly

7. oktober 2025
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Svar fra Bathing Solutions

Hey Carol,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Best wishes.

Vurdert til 5 av 5 stjerner

We are delighted with our new shower.It…

We are delighted with our new shower.It has all the safety features we needed but is also very smart.From start to finish everyone concerned in this venture were very helpful & efficient. The fitters, who were very skillful, did a great job of clearing up afterwards.

9. oktober 2025
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Svar fra Bathing Solutions

Hey Deborah,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

With gratitude.

Vurdert til 5 av 5 stjerner

They constantly checked with me to make…

They constantly checked with me to make sure that everything was okay

16. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bathing Solutions

Greetings roy,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Your positive experience can be shared among friends and family. We'd love to serve them too.

With gratitude.

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